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Acrobat for Windows and Mac

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303 results found

  1. each time it locks and yet my settings say it's all editable. very frustratin

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing your feedback. I will share your feedback with the engineering team and let you in case we have any updates.

    Regards,
    Sandeep

  2. The "type" option for signatures is not valid i all countries.
    If anyone can just "type" a name with keyboard then there is nothing to prove who wrote the name.

    I would suggest an option to disabe the "type" field and other fields in the signature process.

    It would be nice to be able to do it through the syntax. So that it can be made individual for different templates.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  3. Would love to see a way to send a form that requires signatures in a portfolio that also contains contracts that are already signed/locked.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing your feedback. We will share it with the engineering team and get back to you in case we have some updates.

    Regards,
    Sandeep

  4. WHEN SIGNED FILES ARE SEARCH UNDER MANAGE WE ARE UNABLE TO FIND THEM. WE ACTUALLY HAVE TO FIND THEM MANUALLY WITH THE DATE IF SIGNATURE

    3 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  5. Need to be able to save a prepared Adobe Sign, and PREVIEW for quality control, after completing Step 2 of adding signature blocks prior to sending. Example: I built out the signature piece and wanted to SAVE it for Review with my client of where to sign BEFORE I sent it to client for signatures. I was unable to do either of these. As a result, I felt nervous sending the document out to client because I was forced to send it directly after my first pass of prepping for signatures. I tried to create a template and that was…

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  6. Adobe needs to to a better job of making sure people enter email signatures without typos before proceeding with an Adobe Sign document. Either double entry of email recipients or warning that if email is incorrect, the transaction will not go through.

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. This is a bug or a malfunction, not an idea.
    I can't place a signature in my document

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi,

    Can you please provide the following details :

    1. Please ensure you are on the latest version of Acrobat. Go to Help > Check for Updates.
    2. Is the issue reproducible for all PDF’s or some specific PDF. If possible can you please share a sample file.
    3. Are you shown any error? can you provide a snapshot of the same.

    Regards,
    Sandeep

  8. While using Fill and Sign the text is showing up white. I can't figure out how to change it back to black.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Please use the color picker and set it to black. This will ensure that the text font is in black color.

    Let me know in case of any issues.

    Regards,
    Sandeep

  9. I have the Adobe DC that I pay monthly for but it will not allow access to the adobe fill and sign and to contact IT person for access. I am the IT person and have not idea why this stopped working?

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  10. Why do I have to sign in to forward a file to email? This is a new function and it's **** annoying. Please change it back or I will switch to Bluebeam

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  11. If you forgot to put 2nd signer email address, there's no go back options to add, you have start all over again. It will be good if such function is enable at the last stage so we can make necessary amendement/adds on needed.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. Is it possible to allow "creator" to control the settings of email notification?
    This is to minimise spamming of emails.

    For instances, someone that we put as "cc" should only receive 1 email which is the final/completed signed documents email.
    For now, "cc" receive 2 emails (1st email when the doc is created and send out for signature, 2nd email when the doc is fully signed)

    Another example, someone we put as "signer" should only receive 1 email when he/she being asked to sign a document.
    For now, "signer" received 2 emails (1st email is when he/she being asked to…

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. I have contracts with initial blocks at the bottom of each page. I am able to initial these by using the "Sign yourself" button in Adobe Acrobat Standard DC, but there is no option within the "Request Signatures" function for my recipient to create their own initials. I have to fudge it by just giving them a text field which doesn't produce a nice cursive initial like my own. Intials should be added as an option under the "See more field types" pull-down. This seems like an obvious miss (initials for me but not for thee) that would be easy…

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing your feedback. We will share it with the engineering team and get back to you in case we have some updates.

    Regards,
    Sandeep

  14. In previous Acrobat users save the pdf and -signed suffix would be in the save file. Please add option to DC. The Accounting Firm just switched to DC, and does not have this automatic option now.

    3 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. We have shared the feedback with the engineering team and will get back to you once we have an update.

    Regards,
    Sandeep Grover

  15. I need help with changing the signature in the Fill & Sign feature. All suggested changes are not working. The minus button in the field is grayed out and you cannot change the signature.

    I have many licensed users that need to update their signature and we are not able to.

    PLEASE HELP!

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi,

    Can you please try the following :

    1. Once you enter the Fill and Sign app, wait for around 10 seconds.
    2. Now try to delete the signature.

    Let me know if that works.

    Regards,
    Sandeep Grover

  16. 13 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing your feedback. We will forward this request to the appropriate team and let you know in case of any updates.

    Regards,
    Sandeep

  17. I am not sure why there is now a screen after I press the fill & sign button that asks who needs to fill and sign first, but it is just 1 more step, one more click I have to make before signing each document I open - very inconvenient. This extra step also seems to slow down the time it takes adobe to open and prepare my document for any sort of editing.

    20 votes

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    Hi All,

    Fill and Sign and Adobe Sign (formerly known as Send for Signature) are now consolidated into a single Sign tool where you can either fill & sign a document or get a document signed from others. It includes a simplified experience that asks you who needs to fill and sign first: you or others and then walks you through the steps to complete the task. It’s the one place for all your form filling and signature needs. For detailed information, you may refer to the article What’s new in Adobe Acrobat DC

    This is designed behavior, I will check with the team and will share an update soon.

    Thanks for your time and patience on this.

    Regards,
    Sandeep Grover

  18. The new "Fill and Sign experience" being tested is a total fail. The Sign Yourself button is completely unresponsive and my saved signatures and initials are no longer available. The test has rendered Adobe Pro unusable for e-signing documents myself.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    We are very sorry for the inconvenience caused to you. Can you please provide us the following details :

    1. Does this issue happens with all PDF files or some specific PDF file. If possible can you please share a sample PDF with us.
    2. Details of your OS.
    3. Does Application goes to Not responding when you click on the Sign yourself button? You can follow the steps at : https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html to generate the dump files.
    4. Are you not able to create a new signature/initial from the sign yourself drop down?
    5. It will be great if you can share a screenshot/video demonstrating the issue.

    Please feel free to write directly to me at sagrover@adobe.com

    Regards,
    Sandeep Grover

  19. When I have a heading that can be duplicated but a list of names that are different I run into an issue. The names I populate on the first page will automatically appear on the second page. Then when I change the names on the second page it will change the names on the first.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. I tried and observed that the issue is happening when you perform a Save As operation and not on a direct Save operation. Also the issue seems specific to this file.

    You can try this workaround if it helps. In the meanwhile we are looking into this issue and will inform you once we have new updates.

    Regards,
    Sandeep Grover

  20. Based on a documents layout, the Fill & Sign tool automatically detects where the user may want 'Add Text' in order to fill in static forms, as indicated by a blue highlighted box.
    This can be burdensome as sometimes you don't want to add text to those automatically detected "fields", however you are forced to.
    Unchecking 'Automatically detect Form Fields' in Preferences>Forms doesn't do anything.
    Could there be a way to disable this?

    Example:
    https://gfycat.com/windyhardtofindduckling

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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