Document made in Acrobat Pro DC 2018 and sent for review.
Came back with multiple comments. Those of them that got fixed got marked. Then I could come back later and show only unmarked comments. It works just fine in 2018 version. But with New Acrobat Pro DC 2019.008.20080 it does not work. As soon as i click on the filter button to sort the comments the whole Acrobat gets jammed. I have tried several times, also restarted computer. So there must be something wrong here.3 votes
Thanks for reaching out to us. We regret the inconvenience caused to you.
We have tried at our end to reproduce the issue but we are unable to do so.
Can you provide the review link of the review file or a local copy of the review file with all the comments to investigate further ?
Currently, Adobe Acrobat Pro DC is not 100% ADA compliant. Specifically, one cannot create or edit PDFs if one uses a screen reader to navigate around their computer screen (i.e. is blind/visually impaired). I currently use JAWS 2018, Windows 10, and have Acrobat Pro DC. I've attempted to create and edit from combining PDFs, using copies, etc. I've even tried using some of your tutorial items to test with and have had the same results (ex. Bodea's Brochure -- the brochure your website tutorial has specifically for practicing editing).3 votes
Could you please brief me on the workflows where you are facing the issue.
Stop asking me to sign in!
I Should just be able to use the product i paid for without the annoying sign in prompt every time I open a document3 votes
I really do not appreciate starting work and finding a whole new update unexpectedly when I have work to do! I do not have auto updates on and was not even signed into Adobe. Please stop updating without warning!3 votes
Automatic updates are enabled by default for Acrobat. Could you please let me know how you disabled the updates.
Output preview is off. Important for checking color accuracy3 votes
Thank you for reporting this bug. Please provide the following details:
1. Is this happening with all PDFs or just one?
2. Please provide a sample PDF with which this issue is happening
3. Screenshot of print dialog with preview
There is a new problem with the toolbar, whereby page controls that were previously present are now hidden. The file tools occupy the same amount of space regardless of how many commands are contained within that space. Please fix this bug. Commands like 'fit one full page to a window' are no longer visible unless you un-dock the page controls from the toolbar.3 votes
Can you please check if this issue is still present at your end.
also please let me know the current version of acrobat that you are using.
After clicking on send button it says I need to be connected to the internet. I have shut down and restarted everything. Our IT department looked at it and says our settings are all correct and that it looks like it is on the Adobe end.3 votes
The new update is HORRIBLE!!! I send paystubs to our employees using tracking and it is taking way longer and freezing up all the time!3 votes
What happened to File-Save and File-Save As? Adobe Acrobate Pro DC updated itself and they're gone.3 votes
Sorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue
In my office we have user codes we use when printing. The code is saved into the print driver of each user. When printing from Adobe we are forced to click "properties" before every print, even if we don't need to make any setting changes. If you do not click properties, the user code embedded into the driver is not sent with the print job and it fails with an authentication error at the printer. This is a common problem with many applications. Google Chrome has added the ability to turn off their print preview, and it has solved the issue. MS Edge is useless to me because of this problem. Please add this functionality.
In my office we have user codes we use when printing. The code is saved into the print driver of each user. When printing from Adobe we are forced to click "properties" before every print, even if we don't need to make any setting changes. If you do not click properties, the user code embedded into the driver is not sent with the print job and it fails with an authentication error at the printer. This is a common problem with many applications. Google Chrome has added the ability to turn off their print preview, and it has solved the…3 votes
Thank you for reporting this bug. Could you clarify what difference does clicking on “Properties” button makes?
Also please mention the printer driver and printer model your are using.
Printing only 50 page restriction is impacting our Disclosure team as their documents are sometimes 350 pages. So please consider increasing it.3 votes
There is no 50 pages limit for number of pages to be printed.
Can you share what issue you are facing and the steps as well?
This has been reported on another thread and marked as solved - it isn't. I have just purchased a copy of Acrobat Pro and am unable to edit .pdf's, which is precisiely why I bought it. The subscription simply isn't worth the money without this capability.
I have noticed some suggested solutions but these are highly technical and not something I would have access to do at work.
Could a solution be suggested - fast - as it seems as though this is quite a common error?3 votes
I'm unable to print any pdf files from Acrobat DC to the local network printers. I receive errors: "the document could not be printed" and "an error occurred while printing the document". I am able to print to the printers from other programs. I've been able to print pdfs from Acrobat DC to printers in the past.3 votes
I cannot edit PDF's because I need to enter a permission password to do so. However I never set one in the first place, only the one to sign in to my Adobe account.3 votes
If you have created this file?
If not, it must be the creator who had set the password for making it non-editable.
Currently the PDF signature routines of Acrobat fail when using certain certificates. As an SecSigner employee explains, this may be due to symmetric curve crypt algorithms or using PSS padding, cf. https://seccommerce.com/anforderungen-an-den-secsigner-im-rahmen-von-etsi/ (in German)
E.g. current PDF files by amazon.de result in the following error (German Acrobat DC installation, no pending updates):
Fehler bei Unterschriftsprüfung.
Bei der Prüfung ist ein Fehler aufgetreten:
Interner kryptografischer Bibliotheksfehler.
Fehlercode: 0x27263 votes
Acrobat just crashed due to file size, and could not be recovered, just lost everything.3 votes
Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document or this is a generic issue.
Have a download button which facilitated a download to the customer's computer instead of just getting the page address
Have a download button which facilitates a download to the customer's computer instead of just getting the page address downloaded3 votes
Could you be more specific? Where do you expect a download button? Also, what do you mean by ‘page address downloaded’?
In Acrobat XI on Windows I save as the file to create another same file. But the text in the creating file has been modified.
Steps to eproduce:
1. Open the Demo File.pdf and click "Save As" in File tab.
2. Give a name and save it somewhere.
3. Reopen the new file you will easily find it is not the same as Demo File.pdf3 votes
Sorry to hear your problem.
Unfortunately, Acrobat XI is no longer a supported version.
Try out the latest, Acrobat DC. If the issue persists, let us know.
You can get Acrobat DC here:
Everytime I open an Adobe Product, this error appears "Your application install seems to be damaged, Please reinstall the application."
My trial is over and I have bought the product. I have the activation key but can't type it in anywhere. I also can't sign out because the option has gone.3 votes
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