14381 results found

1. Single Signature Propagation Across Multiple Signature Fields

   Description:

   We would like to request an enhancement to Adobe Acrobat Sign that allows a signer to apply their signature once and automatically populate all designated signature fields assigned to the same signer within a single agreement.

   Current Behavior

   When a document contains multiple signature fields for the same signer, Adobe Sign requires the signer to manually click and apply their signature at each individual signature location.

   Requested Enhancement

   Provide an option at the account, group, template, or agreement level that enables signature reuse for the same signer across multiple signature fields.

   When enabled:

   The signer applies their signature once.
   Adobe Sign automatically populates all linked signature fields assigned to that signer.
   All populated locations remain fully auditable within the signing history and audit trail.
   Organizations can choose whether the feature is enabled or disabled based on their compliance requirements.
   Business Justification

   Many enterprise documents contain repeated signature blocks across numerous pages.

   Examples include:

   Insurance applications
   Enrollment forms
   Disclosure packages
   Regulatory acknowledgements
   Policy documentation exceeding 100 pages

   Requiring a signer to repeatedly sign dozens of times:

   Increases completion time
   Creates a poor user experience
   Increases abandonment rates
   Leads to missed signature locations
   Generates additional customer support requests
   Expected Benefit

   Allowing organizations to optionally enable signature propagation for the same signer would:

   Improve customer experience
   Reduce signing effort
   Accelerate document completion
   Reduce incomplete agreements
   Increase adoption of Adobe Acrobat Sign for large document workflows
   Priority

   Critical

   Because the requirement directly impacts customer-facing signing workflows involving large multi-page insurance and legal documents.

   Description:

   We would like to request an enhancement to Adobe Acrobat Sign that allows a signer to apply their signature once and automatically populate all designated signature fields assigned to the same signer within a single agreement.

   Current Behavior

   When a document contains multiple signature fields for the same signer, Adobe Sign requires the signer to manually click and apply their signature at each individual signature location.

   Requested Enhancement

   Provide an option at the account, group, template, or agreement level that enables signature reuse for the same signer across multiple signature fields.

   When enabled:

   The signer applies their signature once.… more

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   1 comment  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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2. Acrobat 26.002.21931 creates 10,000+ USER objects / 12,000+ windows, exhausts Windows desktop heap and freezes the PC

   BUG REPORT

   Product: Adobe Acrobat (64-bit) 26.002.21931, Continuous track, Creative Cloud subscription
   OS: Windows 11 Home 25H2, build 26200.9550
   Hardware: Dell XPS 17 9710, Intel i7-11800H, 64 GB RAM, NVIDIA RTX 3050 Laptop

   SUMMARY
   Since mid-September 2026 my laptop froze completely 8 times (screen locked, no input, Sign out hangs, only the power button works). Windows never blue-screened. Each freeze is preceded by the System event log entry Win32k 704 "A desktop heap allocation failed", followed by Explorer.EXE, ctfmon.exe and dwm.exe crashing.

   A per-process monitor running every minute shows Acrobat.exe is the process filling the desktop heap:
   - 2026-09-23 14:17 -> 14:18: Acrobat.exe went from 205 to 10,000 USER objects (the per-process cap) within one minute, right after a second Acrobat window opened a PDF. Session total went 3,577 -> 13,241. The PC froze about 30 seconds later.
   - 2026-09-23 14:42: a freshly launched Acrobat.exe, sitting on the Home screen with NO document open, owned 12,105 top-level and child windows (counted with EnumWindows/EnumChildWindows). Every other process on the machine combined owned about 650.
   - Even idle, Acrobat.exe holds about 1,390 windows for hours.

   STEPS TO REPRODUCE (on my machine)
   1. Launch Acrobat, stay on the Home screen. Count windows owned by Acrobat.exe (Process Explorer or EnumWindows): ~1,400 immediately, sometimes >12,000.
   2. Open a PDF in a second Acrobat window. USER objects for Acrobat.exe jump to the 10,000 cap within a minute.
   3. Once the interactive desktop heap (default 20 MB) is exhausted, Windows logs event 704 and the shell crashes; the PC must be power-cycled.

   EXPECTED RESULT
   Acrobat holds a few hundred windows/USER objects like any other desktop app.

   OBSERVED RESULT
   Thousands of windows at idle, 10,000 USER objects after opening a PDF, desktop heap exhausted, whole PC frozen.

   WORKAROUNDS
   - Uninstalling Acrobat 26.002.21931 (2026-09-23). No freeze since.
   - Raising the interactive desktop heap to 40 MB only delays the freeze.

   SETTINGS AT THE TIME
   - Generative AI features were enabled during the freezes; the 12,105-window burst happened with them still enabled.
   - Acrobat was the default PDF handler.

   I can provide the per-minute CSV log of USER/GDI/window counts per process for 2026-09-22/23, Windows System and Application event log extracts around each freeze, and a snapshot of all processes at the moment of the 704 event.

   BUG REPORT

   Product: Adobe Acrobat (64-bit) 26.002.21931, Continuous track, Creative Cloud subscription
   OS: Windows 11 Home 25H2, build 26200.9550
   Hardware: Dell XPS 17 9710, Intel i7-11800H, 64 GB RAM, NVIDIA RTX 3050 Laptop

   SUMMARY
   Since mid-September 2026 my laptop froze completely 8 times (screen locked, no input, Sign out hangs, only the power button works). Windows never blue-screened. Each freeze is preceded by the System event log entry Win32k 704 "A desktop heap allocation failed", followed by Explorer.EXE, ctfmon.exe and dwm.exe crashing.

   A per-process monitor running every minute shows Acrobat.exe is the process filling the desktop heap:
   - 2026-09-23 14:17… more

   2 votes

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3. Stop asking to make Acrobat the default PDF program

   I said "No" I don't want Acrobat to be my default app for PDF files. Acrobat DC asks me again every time I start the program. That is intrusive and abusive, there is already a button on the start screen for that. Let me choose not to be asked again. I know how to do it through Acrobat (it's in plain sight already) or through the operating system settings.

   6 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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4. failure -newest interface does not show a feature search button. I cannot find the zoom view options

   failure -newest interface does not show a feature search button. I cannot find the zoom view options. I searched and search but could not fine how do I change the view to enlarge it. I clicked edit -not there. I click all tools - not there. I looked on the right side icons-not there. Where is it?????? Please call me at 713-781-8892 x 211, ken

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5. Advanced Location Blocking for Signing in Adobe Sign

   We would like to request an enhancement to the location-based security controls in Adobe Sign.

   At present, Adobe Sign only allows blocking signing activity from China. We request the ability to block additional countries or regions, particularly third countries with a high financial or fraud risk, from which documents cannot be signed. Specifically, we propose:

   • The ability to block multiple countries (not only China)
   • The option to configure a custom allowlist or blocklist of countries
   • Support for risk-based country groups (e.g. high-risk, medium-risk)
   • Application of these rules to all signing methods (web, mobile, integrations)

   Why the Feature Is Needed
   Many organizations operate under strict compliance, fraud prevention, and risk management policies. Allowing documents to be signed from high-risk jurisdictions can expose organizations to:
   • Financial fraud
   • Identity misuse
   • Regulatory non-compliance
   • Increased audit findings

   Modern security standards require granular, configurable controls instead of a single hardcoded country block. By allowing organizations to restrict signing to approved regions, Adobe Sign would better support enterprise security requirements, especially for financial, governmental, and regulated sectors.
   This feature would significantly strengthen Adobe Sign’s security posture and make it more suitable for organizations with advanced compliance and risk requirements.

   Thank you for considering this request. We would be happy to provide further details or compliance use cases if helpful.

   We would like to request an enhancement to the location-based security controls in Adobe Sign.

   At present, Adobe Sign only allows blocking signing activity from China. We request the ability to block additional countries or regions, particularly third countries with a high financial or fraud risk, from which documents cannot be signed. Specifically, we propose:

   • The ability to block multiple countries (not only China)
   • The option to configure a custom allowlist or blocklist of countries
   • Support for risk-based country groups (e.g. high-risk, medium-risk)
   • Application of these rules to all signing methods (web, mobile, integrations)

   Why the… more

   9 votes

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   2 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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6. Remove all generative AI functions.

   This is not an idea, I just wanted to provide feedback that generative AI tools are an instant turn-off. I would vastly prefer a program that helps fight against the use of generative AI by protecting my documents from AI programs. I would pay more money to use a program that does not feature any kind of AI assistance, AI suggestions, AI integration of any kind.

   We used to live in a world where corporations understood that when a user has a positive experience with a product or service, they will only tell one or two people, but if they have a negative one, they will tell many people. Within that context, I hope you understand that the pop-up ads I keep getting suggesting I upgrade to a version with more generative AI tools and the unremovable AI integration in the layout of the program are the kinds of things that make me want to not only find a permanent replacement for any and all Adobe products (not restricted to Acrobat, which this is about), but also to then enthusiastically recommend that everyone I know stop using Adobe as well and switch to another product. It is my strong belief -- and I very much look forward to this day -- that every tech company that jumped to integrate AI into their products are going to find that this is one of the most negative decisions in their entire corporate history regarding the stability and loyalty of their userbases, and more importantly, their bottom line. I expect some companies, household names, will go out of business due to the generative AI bubble, and as mentioned, that will be a great day. Generative AI instantly makes me think less of any product or service that integrates or uses it, and the only possible solution to this is to at least offer a version of the product that does not integrate AI in any way.

   I am submitting this idea despite the many others that are posted exactly like it in the hopes that each one receives many votes calling it critical and ultimately you are forced to choose between your irrational devotion to bad tech and your consumers.

   This is not an idea, I just wanted to provide feedback that generative AI tools are an instant turn-off. I would vastly prefer a program that helps fight against the use of generative AI by protecting my documents from AI programs. I would pay more money to use a program that does not feature any kind of AI assistance, AI suggestions, AI integration of any kind.

   We used to live in a world where corporations understood that when a user has a positive experience with a product or service, they will only tell one or two people, but if they… more

   17 votes

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   0 comments  ·  Generative AI  ·  Delete…  ·  Admin →
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7. FILL AND SIGN NOT WORKING

   Fill and sign not working

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   4 votes

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8. esign

   Fill and sign is not working allowing for adding signatures or other marks, it only opens text boxes.

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   4 votes

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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9. Provide a simple way to view a PDF document without distractions

   Every time I doubleclick a PDF file to view its content, Acrobat pops up messages asking me to confirm that I have noticed some feature I do not need, provide feedback, use the AI assistant I do not want, review the tools I have no use for. Please provide an option to switch off all these distracting messages, buttons and toolbars and just plainly and simply display the content of the PDF file on the screen with no frills.

   4 votes

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10. Export AI Assistant conversations as Markdown with citations

    I am using Acrobat AI Assistant on long PDFs, and the hardest part isnt asking the first question, its keeping track of why an answer changed. Please add an export for the current AI conversation as plain Markdown, including the source page references and the prompt order.Right now I copy each answer by hand, then a long document or a context reset makes the notes pretty hard to audit. A small "Export conversation" button would help people compare prompts, save research notes and spot when context was dropped. This plain-language explanation of context windows describes the sort of problem I'm running into: https://arsentev.ai/guides/context-window-explained. The export dont need fancy formatting. Date, document name, prompts, answers and citations would be enough, maybe with a warning before any document text leaves Acrobat. It'd also be useful if we could choose current chat or all chats for that PDF because those arent always the same thing in practice.

    I am using Acrobat AI Assistant on long PDFs, and the hardest part isnt asking the first question, its keeping track of why an answer changed. Please add an export for the current AI conversation as plain Markdown, including the source page references and the prompt order.Right now I copy each answer by hand, then a long document or a context reset makes the notes pretty hard to audit. A small "Export conversation" button would help people compare prompts, save research notes and spot when context was dropped. This plain-language explanation of context windows describes the sort of problem I'm… more

    2 votes

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11. Cannot see Tool, Edit, Convert, or Sign Menus

    There is something wrong with the side menu. When I first open a document, I can see the All Tools menu on the left, but as soon as I click a tool or click one of the other side bar categories, I can see that it pulls up the tools menu but it's like stuck behind a shadow of the previous side menu and there's nothing I can do. Pressing the X doesn't close the tools, and it is basically stuck like this until I close the document and reopen, even with clicking the other options at the top like Edit, Convert or Sign. I just updated it to the newest version, and it didn't fix anything; This was happening before the update and it's still happening with the newest update.

    There is something wrong with the side menu. When I first open a document, I can see the All Tools menu on the left, but as soon as I click a tool or click one of the other side bar categories, I can see that it pulls up the tools menu but it's like stuck behind a shadow of the previous side menu and there's nothing I can do. Pressing the X doesn't close the tools, and it is basically stuck like this until I close the document and reopen, even with clicking the other options at the top like… more

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    4 votes

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12. STOP showing so many pop-ups!!

    Stop interrupting our workflow with incessant pop-ups

    4 votes

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13. Make Selected Comments More Visible in the Right-Hand Panel

    Please add an option to make the selected comment in the right-hand panel a bright color so you can see which one is selected. I don't know why this has never been a option to be able to choose colors of the highlighted/selected comment.

    2 votes

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14. Customizable Digital Signature Appearance

    Gostaria de sugerir uma melhoria na personalização da aparência das assinaturas digitais no Adobe Acrobat.

    Atualmente, ao utilizar a opção “Nome distinto”, o Acrobat exibe automaticamente informações técnicas do certificado, como CN=, O=, OU=, email= e C=, diretamente na aparência visível da assinatura. Essas informações são importantes para a validação do certificado, porém deixam o resultado visual carregado e pouco adequado para documentos profissionais e institucionais.

    A sugestão seria permitir que o usuário configure a aparência por meio de linhas de texto personalizáveis, por exemplo:

    Linha 1: Nome completo
    Linha 2: Cargo
    Linha 3: Setor | Organização
    Linha 4: Matrícula ou outra informação profissional

    Os termos “Linha 1”, “Linha 2” etc. apareceriam apenas na tela de configuração. Na assinatura final seria exibido somente o conteúdo definido pelo usuário.

    Também seria interessante permitir que cada linha pudesse ser ativada ou desativada individualmente e que o usuário pudesse escolher tamanho da fonte, negrito, alinhamento e organização das informações.

    Quanto ao layout, poderia existir um modelo padrão mais clean, com o símbolo da assinatura digital/Adobe à esquerda e as informações personalizadas organizadas do centro para a direita, mantendo uma aparência profissional e padronizada.

    As informações técnicas completas do certificado, como CN, O, OU, e-mail e país, poderiam continuar disponíveis normalmente em “Detalhes do certificado”, sem necessidade de aparecer obrigatoriamente na área visual da assinatura.

    Outra melhoria importante seria permitir o redimensionamento da área da assinatura, tanto horizontalmente quanto verticalmente. Existem cargos, setores e unidades organizacionais com nomes extensos, e atualmente essas informações podem sofrer quebras de linha excessivas ou ficar comprimidas.

    Seria interessante permitir:

    aumentar ou reduzir livremente a largura da assinatura;
    aumentar ou reduzir a altura;
    ajustar a área destinada ao texto;
    manter determinadas informações em uma única linha quando houver espaço disponível;
    adaptar automaticamente o tamanho e a disposição do conteúdo;
    visualizar uma prévia fiel antes da aplicação definitiva da assinatura.

    Também seria importante que a data e a hora respeitassem automaticamente o padrão regional definido pelo usuário ou pelo país. Por exemplo, no Brasil:

    09/09/2026 16:53:51

    em vez de formatos técnicos como:

    2026.09.09 16:53:51 -03'00'

    Dessa forma, o Acrobat poderia manter integralmente a segurança, autenticidade e informações técnicas do certificado digital, mas oferecer uma aparência visual mais limpa, profissional, institucional e adaptável às necessidades de cada usuário.

    Gostaria de sugerir uma melhoria na personalização da aparência das assinaturas digitais no Adobe Acrobat.

    Atualmente, ao utilizar a opção “Nome distinto”, o Acrobat exibe automaticamente informações técnicas do certificado, como CN=, O=, OU=, email= e C=, diretamente na aparência visível da assinatura. Essas informações são importantes para a validação do certificado, porém deixam o resultado visual carregado e pouco adequado para documentos profissionais e institucionais.

    A sugestão seria permitir que o usuário configure a aparência por meio de linhas de texto personalizáveis, por exemplo:

    Linha 1: Nome completo
    Linha 2: Cargo
    Linha 3: Setor | Organização
    Linha 4: Matrícula… more

    1 vote

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    1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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15. Have your AI agent suggest a pdf software that actually works

    You have successfully destroyed what was once the premier business use software for handling pdf files. Since it has become impossible to use, perhaps your AI agent could direct us to GOOD pdf software or at least suggest some packages that work.

    5 votes

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16. AI screen says, "I'm unable to access the content due to technical issues"

    I am trying to have the AI summarize and assist me with the task but it keeps failing to actually access the content.

    2 votes

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17. AI Assistance NOT working and keeps on buffering

    The AI Assistance is not working properly. It keeps on buffering and later shows error. Attached are two screenshots for your reference. Kindly, check and help.

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    9 votes

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18. sucription

    i got sbcription but not able to login

    2 votes

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19. fix edit menu

    Editing text: pasting text onto pdf ends up with letters very widely spaced and unreadable. Prior version did not have this undesirable feature. Through trial/error, I found this could be avoided by extra step of selecting "0" on the "VA" menu button, even though it says "0" to start with. Ironically it says "0" as default, but if I do not set it to "0" again (even though the default shows "0"), "VA" now will read "14" for my copy-pasted text edit, and individual letters are so far apart as to be unreadable. It would be nice to revert to a prior version where this extra step was never needed. (ie, I don't want to go through that extra step of selecting "0" for "VA" option, even though it looks like the default is set at "0". In my case the default is actually "14" though you would think it is "0"

    Editing text: pasting text onto pdf ends up with letters very widely spaced and unreadable. Prior version did not have this undesirable feature. Through trial/error, I found this could be avoided by extra step of selecting "0" on the "VA" menu button, even though it says "0" to start with. Ironically it says "0" as default, but if I do not set it to "0" again (even though the default shows "0"), "VA" now will read "14" for my copy-pasted text edit, and individual letters are so far apart as to be unreadable. It would be nice to revert to… more

    3 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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20. Tabs duplicate in windows taskbar

    Bug. I work with two monitors, and when I have the Adobe Acrobat window on one monitor, it shows as it should, but when I move the window to the other monitor the icons in the Windows taskbar multiplies, which get very annoying after just a few open dokuments. If I try to close a tab, the "duplicate" window in the taskbar is still there but empty. It has been like this for the last two updates of Acrobat I think. Please fix this error!

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    17 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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