783 results found
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[Bug] resize legends and annotation text box is very buggy
- Add a legend text box on a static page (the red boxes you find in the comment section)
- Try to resize the text box
- You'll find that the icons are not accurate : they change very quickly from "resize cursor" to "move cursor" to the little arrow, and it is very difficult to resize or even move the box.
Environment : Mac OS 10.11.6 Acrobat 11.0.22
4 votesClosing this ticket as the user has not responded.
Please feel free to log another ticket in case the issue arises again. -
Add ability to export Gmail email via the Adobe Chrome Extension
We want the ability to export a number of Gmail emails or a Gmail Label to a PDF Portfolio like we used to do with Outlook. We now only use Gmail with Chrome and would like to continue using the export to PDF Portfolio functionality.
26 votesHi
Thanks for sharing your feature request. Unfortunately, we won’t be able to accommodate that in the product at this moment.
Thanks
Tanvi -
Provide option to customize keyboard shortcuts
would be nice to have the option of remapping existing shortcuts for moving around, adding bookmarks, etc..
2 votesThis is an enhancement request but we currently do not plan to cater to this as it is not very critical and also, not many people have supported this.
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Create PDF from scanner menu item doesn't work in OS X
When attempting to scan a document to a new PDF the menu item for File --> Create --> PDF from Scanner does nothing after scanning and closing out of a previously opened PDF. You have to close Adobe Pro DC totally and re-open it in order to scan.
Mac OS X 10.13.3
Adobe - 2018.009.200501 vote -
when I go to print portfolio the program shuts down.
when I go to print portfolio the program shuts down.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
PDF Maker conflict with Word
The PDF plug-in to Word keeps failing, then Word takes forever to recover. I'm annoyed given how comparatively expensive the Adobe software is.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Change form field types
When creating a PDF Form from an existing document there should be a way to select a field and change the field type. Ex. change a text field into a dropdown list field
8 votesI have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
Thank you for your patience. -
rounded highlight edges are problematic
When highlighting, a recent update made it so that the edges of the highlight are rounded, rather than straight up and down. This is problematic when using highlighting to make comments for a compositor to do something with text in a proof, because it is not crystal clear which characters the highlight is actually applied to.
For (just one) example, if I highlight a word within parentheses to mark for the compositor to make it italic, it looks like the parentheses are also highlighted when they are not.
The attached screenshot with the blue selection shows what the selection looks…
5 votes -
Ability to undock the comments list
Ability to undock the comments list and view it horizontally.
There are cases where the comments can be really long, and a vertically orientated list makes it really difficult to read, not to mention the comment may even take up the entire comments pane. Sharing the same screen space between bookmarks, the actual content, and the comments list makes everything less readable. Users should have the option to undock the list and view it anyway they like.
9 votes -
Bug - combobox dropdown cutting off items, no scrollbar
Reproduce by:
Selecting one of the following from 'technology' dropdown:
-Condensing Boiler
-Condensing Make-up Air
-Demand Control Kitchen Ventilation
- Energy Recovery Ventilator (ERV) 11
- Energy Recovery Ventilator (ERV) Multi-Unit Residential In-Suite
- Heat Recovery Ventilator (HRV)
Environment: any mac, Acrobat Pro DC 2018.009...., Acrobat Reader DC 2018.011..., likely others.
Expected result:
dropdown populates with items from document level function, dropdown visbility toggles on. User can scroll through items to select one.(previously tried with individual dropdowns with pre-loaded items toggling visibility, rather than one dropdown, dynamically populated -- result is the same).
observed result:
items populate dropdown field…1 vote -
unable to OCR indonesian document in Acrobat Pro
unable to OCR indonesian document in Acrobat Pro. Can this language be added to the list?
1 voteThanks for reporting your concern. As of now there is no plan to add support for this language.
We will get back to you when the support is added. -
Acrobat DC hangs when running actions unattended
Created an action to process a folder of PDFs with OCR - very basic action. Runs fine when i am at my computer working on other things with Acrobat DC churning away in the background. But if I step away, the action will just grid to a halt and not make progress until I return to my computer. So I cannot let this run overnight. Very disappointed as the OCR and invisible text layer placement in the newest Acrobat is really well done, but the program is now worthless if I cannot let it run unattended.
1 vote -
Insufficient data for image in Internet Explorer
I am working on a software that generates PDF using ABBYY FineReaderEngine 11 and presents those PDFs to the users in Internet Explorer. The image compression algorithm used is JP2K.
Some of the PDFs generated are sending the error "Insufficient data for image". The problem can occur on very precise document (as for the example file attached), but also in a random way on other non specific documents. It is really hard to determine if it is created by a certain type of document.
Our users are using Adobe Acrobat Standard 11.0.20 with Internet Explorer 11.0.9600.18665CO (Adobe plugin version :…
3 votesDue to lack of response we are closing this.
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Fraud! You are selling products under button "free trial"
I was trying to get trial but was charged for buying it (which I did not plan) and you don't have customer support AT ALL!
2 votesHi Anna,
We state that first seven days are free and only after a week we start charging for Acrobat. In those initial seven days you have the option to cancel your auto purchase.
Thanks
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Acrobat randomly crash after scan
Acrobat is quite unstable when it comes to scanning documents.
The scanner in this scenario is Dell B1265DFW Mono MFP
Here is the crash log
Log Name: Application
Source: Application Error
Date: 10/4/2017 5:38:37 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: zonigethee
Description:
Faulting application name: Acrobat.exe, version: 15.6.30355.44268, time stamp: 0x599eb1bc
Faulting module name: Scan.api, version: 15.6.30352.41391, time stamp: 0x597f8e3d
Exception code: 0xc0000005
Fault offset: 0x0005e9df
Faulting process id: 0x810
Faulting application start time: 0x01d33d6166449adc
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plugins\Scan.api
Report Id:…3 votes -
Fix requested: Scanning with HP Pagewide MFP 577dw only allows native interface
Adobe only allows the use of the native interface for the HP Pagewide MFP 577dw. The HP Native Interface is clunky, won't save default settings, and has trouble scanning multipage with automatic document feeder. Adobe worked flawlessly with previous printer. Can you please fix? Thanks!
2 votes -
Repair OCR function in Hebrew
When you try to OCR documents in Hebrew you get bad results especially regarding formating
2 votes -
Unable to view Portfolio PDF online or in email.
When you combine PDFs containing signatures they are saved as a portfolio. When sending the PDF file it is not accessible within the email document itself nor directly from the downloaded tab. All you see is a giant "Get Adobe Reader " icon. It's confusing since I have Adobe Reader...apparently you have to go to your download folder, right click on PDF file and select "open with" Adobe Reader in order to access it. But then you can only view combined files individually and not as a whole. This doesn't work for our use as three or more people need…
3 votesWe are closing this case as this is as designed behavior as Portfolios can only be viewed in Acrobat or Reader.
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Adobe Stock BUG
This is for ADOBE STOCK. But since you didn't include that as an option on the original list, I chose Acrobat.
The problem with Stock is that it tells me that pictures are being saved to a library, but when I go to the library, the pictures I saved are not there. I've tried this on Firefox and on Microsoft Edge. Same problem in both cases. This is a repeatable problem, and I find it very frustrating. Please fix.
David McLeod
1 vote -
Can we have "Search option" within bookmarks this will help when we have lots of bookmarks with slight changes in BMs.
Can we have "Search option" within bookmarks this will help when we have lots of bookmarks with slight changes in BMs. For example John I Pvt ltd and next bookmark is John II Pvt ltd so on .
1 voteHi,
Closing the thread as we haven’t heard back from the user. We will re-open the issue once we get some reply back from the user.
Thanks,
Adobe Acrobat DC Team
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