13949 results found

1. Incorrect CC Recipient Receiving Signed Copies Instead of Intended CC Recipient

   I want to report a bug.

   Steps to Reproduce the Issue:
   1. Log in to Adobe Acrobat Sign on a Windows desktop browser.
   2. Send a Service Agreement to a client for digital signature.
   3. Add the responsible employee’s email address in the CC field.
   4. Wait for the client to complete and sign the agreement.
   5. After completion, observe which recipients receive the signed copy notification.

   Environment:
   1. Operating System: Windows Desktop
   2. Platform: Adobe Acrobat Sign web application
   3. Use Case: Sending Service Agreements to clients for digital signature and CC’ing the employee responsible for that client.

   Expected Result:
   The signed copy of the completed agreement should be sent only to the specified CC recipient(s) listed in the transaction.

   Observed Result:
   The intended CC recipient does not receive the signed copy, while another employee who was not included in the CC field receives it instead.

   The issue occurred in the following transactions:

   Transaction ID: CBJCHBCAABAA2qDGIW_BQuujpRaQfIYhuM3PwS6dOvcT
   Transaction ID: CBJCHBCAABAA93U11sGjRGlzf1e4JxB1myDi63IAPtps

   In both cases, the intended CC recipient did not receive the signed copy, while another employee who was not included in the CC list, received it instead.

   This issue is a serious concern because the Service Agreements contain confidential and sensitive client information. Access should only be granted to authorised employees listed in the CC field. Sending signed agreements to unintended recipients may create data privacy risks and potential PDPA or legal implications.

   Screenshots of the relevant transactions have been attached for reference.

   We would appreciate it if your team could investigate and address this issue urgently.

   I want to report a bug.

   Steps to Reproduce the Issue:
   1. Log in to Adobe Acrobat Sign on a Windows desktop browser.
   2. Send a Service Agreement to a client for digital signature.
   3. Add the responsible employee’s email address in the CC field.
   4. Wait for the client to complete and sign the agreement.
   5. After completion, observe which recipients receive the signed copy notification.

   Environment:
   1. Operating System: Windows Desktop
   2. Platform: Adobe Acrobat Sign web application
   3. Use Case: Sending Service Agreements to clients for digital signature and CC’ing the employee responsible for that client.

   Expected… more

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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2. Acrobat Pro on PC Windows 11 crashing immediately after launch

   Acrobat Pro on PC Windows 11 crashing immediately after launch. Hundreds of users reporting this on adobe forums. Please fix asap!

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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3. Randomly doesn't prompt PDF to be saved

   Not always, but sometimes I'll make a change in a PDF, like adding or removing a page or reorganizing the pages and the save icon will not display. If I close the window at this time, the change is not saved.
   To mitigate losing my work, I'll have to grab an existing page, drag it to a new page order (then move it back) for the SAVE icon to prompt. I've only noticed this since going to the cloud or web-based version of Adobe. I'm currently on 25.001.21288.

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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4. KI-Funktionen

   Wenn ich die AI/KI-Funktionen in den Einstellungen ausschalte, dann möchte ich dass dies so bleibt! Es ist aus meiner Sicht höchst fraglich, wenn mir dies gefühlt bei jedem Neustart/Update/Neuen Tag wieder eingeschaltet erscheint!
   Bitte dauerhaft ausschaltbar machen! Danke!

   2 votes

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   0 comments  ·  Generative AI  ·  Delete…  ·  Admin →
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5. Give admins the option to send notifications to pending users or not.

   At the moment, users that are in the "Pending Users" list get a reminder/notification that tries to encourage the user to activate the account.
   Because we are using Acrobat Sign more and more and will be integrating it in several other applications, our Support service was getting dozens of requests from users to get an Acrobat Sign account.
   So we decided to pro-actively give all of our users a license.
   However, not all of our users have need of it atm and thus we don't want these users to be "spammed" with reminder mails every 3-4 days.
   We believe that as an admin, we should be able to chose if we want to notify/encourage our "Pending users" to activate their account or not.
   In this case we would love an option to disable the notifications.

   At the moment, users that are in the "Pending Users" list get a reminder/notification that tries to encourage the user to activate the account.
   Because we are using Acrobat Sign more and more and will be integrating it in several other applications, our Support service was getting dozens of requests from users to get an Acrobat Sign account.
   So we decided to pro-actively give all of our users a license.
   However, not all of our users have need of it atm and thus we don't want these users to be "spammed" with reminder mails every 3-4 days.
   We believe that… more

   2 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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6. Adobe with custom font = scranbled and unreadable document. Microsoft free pdf print for the same document = fully legibel pdf print.

   Not sure why a paid subscription version of acrobat performs at a lower level than a free microsoft pdf printer. Acrobat needs to be able to understand and read custom fonts added to the windows font directory. If users had to custom locate fonts for every piece of sofware that uses them, work would never get done. Seriously, this is a fail.

   2 votes

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   0 comments  ·  Printing  ·  Delete…  ·  Admin →
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7. Acrobat Reader patch updates bloat Windows Installer folder

   Acrobat Reader patch updates bloat Windows Installer folder. Look at any computer that has had Acrobat Reader installed for a few years. The C:\Windows\Installer folder will have dozens of Gigabytes taken up by Adobe .msp files. Check the size of the folder before and after uninstalling Adobe Reader - the folder will decrease in size significantly. Reinstalling Adobe Reader results in a smaller size. It would be very helpful to the user for Acrobat Reader's update process to achieve this size reduction automatically. There are millions of customers losing dozens of Gigabytes each, this should be a top priority to fix. Attached image shows the result of uninstalling Acrobat Reader, the red-outlined files were all deleted.

   Acrobat Reader patch updates bloat Windows Installer folder. Look at any computer that has had Acrobat Reader installed for a few years. The C:\Windows\Installer folder will have dozens of Gigabytes taken up by Adobe .msp files. Check the size of the folder before and after uninstalling Adobe Reader - the folder will decrease in size significantly. Reinstalling Adobe Reader results in a smaller size. It would be very helpful to the user for Acrobat Reader's update process to achieve this size reduction automatically. There are millions of customers losing dozens of Gigabytes each, this should be a top priority to… more

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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8. Read Aloud is Not Following Reading Order

   Despite spending hours rearranging text elements in an interactive PDF exported from InDesign (both InDesign and Acrobat up to date as of March 2026), the read aloud feature is not following the reading order. It's also breaking up sentences despite there being no break in the tagged area.

   It took so long to get elements in the right order. It's also incredibly frustrating having to save a new backup after every 5 pages because Acrobat's Reading Order panel is so buggy and unreliable. On top of that, it doesn't even have a single undo function, let alone multiple undoes.

   When are you going to sort out all of the many, many issues in the InDesign/Acrobat accessible PDF workflow?

   Despite spending hours rearranging text elements in an interactive PDF exported from InDesign (both InDesign and Acrobat up to date as of March 2026), the read aloud feature is not following the reading order. It's also breaking up sentences despite there being no break in the tagged area.

   It took so long to get elements in the right order. It's also incredibly frustrating having to save a new backup after every 5 pages because Acrobat's Reading Order panel is so buggy and unreliable. On top of that, it doesn't even have a single undo function, let alone multiple undoes.

   When… more

   2 votes

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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9. Canva exported PDFs cannot be properly viewed through Acrobat. Texts were discolored to white and some were hidden.

   Canva exported PDFs cannot be properly viewed through Acrobat. Texts were discolored to white and some were hidden.

   2 votes

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   0 comments  ·  Browser  ·  Delete…  ·  Admin →
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10. "Highlight Current Bookmark" doesn't work

    The "Highlight Current Bookmark" option doesn't work. It is very useful when it works, so it should be fixed.
    Issue:
    I have the "Highlight Current Bookmark" option enabled, and working bookmarks in my document. If scroll to a certain part of the document, or jump to it by navigating search results, no bookmark is highlighted. If I then enable "Expand Current Bookmark", the corresponding bookmark is expanded, and the highlighted boomark becomes visible. But then when I scroll further, the highlighting doesn't change, and I need to click "Expand Current Bookmark" again to update the highlighting, even if I am within the same chapter and the bookmark is already expanded. As you can see in the attached screenshot, even though I have "Highlight current bookmark" enabled, none of the bookmarks are highlighted.
    Expectation:
    If I have "Highlight Current Bookmark" enabled and "Expand Current Bookmark" disabled, the current chapter is automatically highlighted as I am navigating through the document (regardless of navigation method). If I have both "Highlight Current Bookmark" and "Expand Current Bookmark" enabled, the chapter I am currently viewing is automatically expanded in the bookmark bar, and the lowest-level bookmark is highlighted.
    Use case:
    When I am scrolling through the document or jumping from search hit to search hit, I always want to see which chapter/section I am in the document, as it is very important for understanding the context.

    The "Highlight Current Bookmark" option doesn't work. It is very useful when it works, so it should be fixed.
    Issue:
    I have the "Highlight Current Bookmark" option enabled, and working bookmarks in my document. If scroll to a certain part of the document, or jump to it by navigating search results, no bookmark is highlighted. If I then enable "Expand Current Bookmark", the corresponding bookmark is expanded, and the highlighted boomark becomes visible. But then when I scroll further, the highlighting doesn't change, and I need to click "Expand Current Bookmark" again to update the highlighting, even if I am… more

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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11. Cannot sign a document using a certificate

    When selecting from the menu "Use a certificate" no any options for signing appear in the left hand side panel. Before, it was possible to perform signing using selection to place the stamp, and timestamping. None of those options is available after the recent update. That is a critical bug and MUST be addressed!!!!

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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12. 25.001.20744 bug : only prints part of page on RICOH printers

    Version Adobe Acrobat Reader : 25.001.20744.0
    Windows version : Windows 11 24H2 build 26100.6584
    Ricoh Printer driver : PCL 6 v3.2.0.0
    When printing on a Ricoh device (tested with both Ricoh IMC3000 and Ricoh MPC3003) only a part of the page is printed when you print to scale or fitting.
    same document printed right on previous acrobat version.
    Tested on 2 computers give the same problem.
    Document also prints ok if "print as image" is selected.

    4 votes

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    3 comments  ·  Printing  ·  Delete…  ·  Admin →
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13. ORGANIZING PAGES - More frequently than not, the tab doesn't work as it should.

    How about you guys start making it so I can effectively organize my pages when I click "Organize Pages"???

    This may be a crazy and novel thought, but I should not have to be locked out of clicking individual pages because AdobePDF is incompetent and slow.

    How do I fix this personally? I have to SAVE the file. Why do I have to do that to restore normal organizational functionality? Fix it.

    2 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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14. Fonts are appearing incorrectly since the update to 2025.001.21265

    Fonts are importing incorrectly since the last update. I get documents from this company all the time, this just started happening after the last update.

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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15. Acrobat Reader Display Content Bug

    Running Acrobat Reader, 2025.001.20432. Existing (eMSN) pdf files have no actual content and show only header & footer like content. Those eMSN pdf files display just fine when using Mac's Preview. HW: iMac 27" late 2015 running macOS 12.7.6

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    8 votes

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    17 comments  ·  Other  ·  Delete…  ·  Admin →
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16. Edit object & Edit PDF use same icon

    Edit object (ex Touch-Up Tool) & Edit PDF use same icon in toolbar.

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    5 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. More than one signature option

    I am someone who frequently finalizes documents and applies my executives signature to a document once they approve. We are not allowed to use the stamp option because it is not super secure. The fill and sign currently allows one signature and one initial (which I use as a second signature). However, I have 5+ executives.. all requiring different signatures. Which means, I am losing efficiency by having to change the e-sig document almost each time. I understanding having 5+ different signature options may be a bit excessive but even just two signatures and two initials would be better!

    2 votes

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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18. Acrobat Pro no longer recognizes HP PCL 6 Printer Driver paper size changes

    Acrobat Pro no longer recognizes changes to the paper size made in the HP Universal Printing PCL 6 drivers.

    When I change the paper size in the Printer Properties dialog for the PCL 6 printer, Acrobat's print dialog no longer recognizes the new paper size and no longer changes the preview to indicate the new size. This is reproducible 100% of the time.

    I had been using an older PCL 6 driver (7.0.0.24832) for years, and about four months ago an update to Acrobat caused this behavior to start. Every Acrobat version since has had the same issue. I am currently running 2025.001.21223, which is the latest Acrobat version. After the issue started, I decided it was time to upgrade the HP driver to the latest version. I installed HP Universal Printing PCL 6 (v7.9.0) and the problem disappeared for a couple of weeks. I could once again change the paper size and Acrobat would adjust. Then the problem occurred with the new driver as well. I can no longer get the page size to change in Acrobat through the driver. I suspect I will have to uninstall the driver and reinstall it to get it to work. Some setting is getting corrupted. Not sure why, but since the HP Driver didn't get update before the problem started, I believe it is an Acrobat issue.

    Acrobat Pro no longer recognizes changes to the paper size made in the HP Universal Printing PCL 6 drivers.

    When I change the paper size in the Printer Properties dialog for the PCL 6 printer, Acrobat's print dialog no longer recognizes the new paper size and no longer changes the preview to indicate the new size. This is reproducible 100% of the time.

    I had been using an older PCL 6 driver (7.0.0.24832) for years, and about four months ago an update to Acrobat caused this behavior to start. Every Acrobat version since has had the same issue. I am… more

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    0 comments  ·  Printing  ·  Delete…  ·  Admin →
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19. A VERSION THAT DOESN'T HAVE AI

    Would be great to have a version that wasn't trying to force AI on you... Can those who want AI features use an AI version, and keep the base version without AI?

    12 votes

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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20. print to pdf from applications function no longer working

    print to pdf from applications function no longer working

    2 votes

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    0 comments  ·  Printing  ·  Delete…  ·  Admin →
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