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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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4277 results found

  1. The send for signature option in my Document Cloud continues to simply not work (the screen is brief, but it appears to say that "it is not available at this time") I send out several contracts a week, and I have had this problem at all hours of the day. It has been a drain on my productivity and is costing me clients. I love this product, but I need it to work properly.

    1 vote

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  2. I received a Dutch version and cannot use it since I cannot read Dutch. How do I change it to English or receive the English version?"

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  3. The search function does not work well anymore. When I put in some email addresses I get a whole list of files that are not associated with it at all, so I cannot easily locate all files sent to one email any longer. Extremely inconvenient, please restore prior functionality.

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  4. I'm used to the old system, could it be restored.

    1 vote

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    0 comments  ·  Home  ·  Admin →
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  5. Online Document cloud is ridiculously slow loading.

    • Way too many loading errors. it makes using the platform Extremely FRUSTRATING!

    -Adobe Sign doesn't even load sometimes which ******* me off because I can't get the work done that I need to do.

    Please for the love of God fix this ****!

    1 vote

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  6. Adobe is useless for my use. How do I most quickly stop my free trialperiode? I do not want to risk paying for this.

    1 vote

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    0 comments  ·  Organize Pages  ·  Admin →
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  7. Is there a way to import comments added to the cloud version, so that I don't have to go from that to the InDesign version? I know this is the case for PDF, but can't see anything for cloud version.

    4 votes

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    1 comment  ·  Reviews  ·  Admin →
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    Gathering Feedback  ·  cfrench responded

    If you download a copy of a PDF file you’ve sent for review, you’ll receive a PDF file with all of the comments. You can then import those comments into InDesign using a new import feature. Here’s a video demonstration – https://youtu.be/89UemkTvOGs

    Let us know if that addresses what you were looking for.

  8. Hi. If I sign my document and send it to another for signing as well, the recipient is unable to sign back as I have already signed the PDF. How can this be resolved so that two signatures can be added a single PDF document? Kind regards, Nindi Kaur, Contracts Administrator, ICC Managed Services. Tel: 01937 299322.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. I am accessing document cloud from latest firefox but menu after clicking action button is hiding in case of mouse hover event

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Gathering Feedback  ·  cfrench responded

    Can you tell us what version of FireFox you’re using and whether you’re on Windows or Mac?

    Also try hovering over the item and checking the box to the left of the file icon. Then let us know if you can access the function you need from the pane that opens on the right.

  10. I have filled and signed an documente twice and it is not allowing me to send and I keep getting an error. I don't have time for this.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  11. Your product is extremely cumbersome! I wouldn't use it to assemble multiple documents into a single .pdf if I didn't have to. I see why Apple/Mac doesn't like your products and I'd try to convince them, but its not useful and won't function for me anyway. People expect better than this

    1 vote

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  12. Why in the world would you make us email ourselves a link to be able to download? And we pay for the service. Then when you try to delete a X you can not do it. Totally disappointing. When my subscription runs out I will be be finding another program to use.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. The old document cloud allowed for multiple files to be downloaded via .zip folder. I would like to have that capability back.

    1 vote

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    Resolved  ·  2 comments  ·  Other  ·  Admin →
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  14. I hate how quickly it signs you out of the program. We need to be able to stay signed in for hours. We use this all day and it very annoying to have to start the program all over all the time!! Please fix this

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  15. I think there is a glitch in the "Anyone" fields. I am sending an agreement for signature by three people and making one field required, but fillable by anyone. I'd expect that means the document will be circulated and anyone can complete that field, but it won't be considered fully signed until/unless one of the signers completes the field. Instead, it's forcing me, as the Prefill party, to complete that field.

    2 votes

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  16. I am unable to open my uploaded file. Popup say contact Customer Support.

    1 vote

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    0 comments  ·  Organize Pages  ·  Admin →
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  17. Stop bugging me about Acrobad DC. I won't purchase your OVERPRICED software.

    1 vote

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  18. i subscribed and i have membership for one month and all the details that i have on Arabic language on pdf and i need to convert it to the Excel in the same language and format but you can see the language it is really bad . also, there is no Arabic language to convert to keep the same language . please help me

    tafweeqasiri@gmail.com

    7 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  19. When I open up the link and view the pdf file, all of the photos have this God awful green tinge to them. That discoloration goes away once you download the PDF but now I can't use this function to share my clients pictures with them. I will get SO many complaints if they see these.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  20. Is there an simple way to merge to different accounts? Rather not download then upload all necessary files, curreny have two different email address associated with two different accounts paying for two separate licenses/ accounts.

    1 vote

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    1 comment  ·  Admin →
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