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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5498 results found

  1. Very laggy Pro app

    The Adobe Pro app is EXTREMELY laggy, especially: (1) when you first start it, (2) when SCROLLING through the document (not even when editing!), (3) and it takes even longer to CLOSE the app. Every time I click X it freezes and I have to force close the process. I am using an i7 computer and I cannot imagine how other, slower computers must have it. Please, ask your programmers to change the way Adobe launches, so that functions such as editing etc don't launch on startup/view, and only launch when I ask for them. All the background processes that…

    1 vote
    0 comments  ·  Other  ·  Admin →
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  2. Frustrating formatting issue

    Hello, with the updated version of Adobe Sign the text formatting saved in my document templates are not carrying over when I prepare the document to send. I now have to manually update the paragraph settings of every form field even though the settings are correct in the template. This is a very time consuming issue for me.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  3. No help platform to find

    I have now 2 separate documents with each party's signature, and I can't figure out why I can't make a combined one with both signatures on it! I'm trying to find a way of contacting customer support for a half an hour now, but there is literally no platform to contact you for help! I hate this.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Emese Szabó,
    Right now we don't have that feature implemented. Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

  4. Wo exportiere ich in der Cloud eine PDF als PDF auf meinen Rechner?

    Hallo ich bin neu hier. Wieso kann ich eine PDF Datei in Acrobatreader in der Cloud gespeichert nicht als PDF herunterladen? Jedenfalls finde ich dieses Option nicht sondern kann nur den Link teilen, die pdf selber aber nicht. Das hilft mir gar nicht weiter.... Freue mich sehr über eine Rückmeldung Danke

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
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  5. stop making it worse

    stop making it worse

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Wladislaw Smagin FOTO UND VIDEO,
    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
    If you still prefer to use the earlier version you can revert back by following these steps:
    1.   Click on your profile icon.
    2.   Select "Settings".
    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  6. Zego

    Zego

    1 vote
    0 comments  ·  Notifications  ·  Admin →
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  7. What's new popup & unable to save preference changes

    The What's New message pops up every time i open a document & every time I update one of my preferences they revert back to the default settings.

    1 vote
    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

  8. Data and signature field sizes.

    I love that I can adjust the size of most fields, but:
    1. Please set the "Initials" field to a smaller size. Every time I have to add an INITIALS field I have to resize it.

    2. When I copy an INITIALS field, or other fields it would be great if all the same Formatting copied as well.
    3. Please change the size of the saved eSignatures so they match the size of the signature field and do not appear so small.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  9. Bad conversion

    It changed all "ti" to ")" and "2" from a clean, original PDF which wasn't scanned; this is useless

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  10. C ali

    When will my debits be available to use in my account

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  11. error compressing pdf

    i keep getting an error when attempting to compress PDF

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
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  12. its a mess

    i find its getting very complicated by adding more and more and would like there to be a button so i can say no even to the free things as it complicated enough

    thanks

    1 vote
    0 comments  ·  Other  ·  Admin →
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  13. signature request email & way to create request HORRIBLE

    The update that was done where everything changed and how the email is for the customer to sign is awful. Customers can't tell where to click in the email to go to the signature page. Also, the way we have to put all the info and emails and click to sign is no good. It takes longer to do and is super confusing.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Randy Stumpff,
    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
    If you still prefer to use the earlier version you can revert back by following these steps:
    1.   Click on your profile icon.
    2.   Select "Settings".
    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  14. Stop lying you greedy a-holes

    You could improve the experience by not lying. It says "free online pdf editor" including ADDING TEXT. Then you are forced to create an account and when you try to add text, it tells you that you need to upgrade to a PAID subscription in order to use EDIT the PDF and ADD TEXT. So it says free and then forces you to pay...make it make sense.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  15. Unable to Download Adobe Reader

    I am unable to download Adobe Reader. The website shows and error "This page isn't available right now. Try visiting this page again later." It has been like this for 2 days. Please help. Tim Kaiser 214.837.3003 - timkaisertx@gmail.com

    1 vote
    0 comments  ·  Other  ·  Admin →
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  16. Conversion process steps

    The process to convert my PDF documents to .jpegs is a giant pain in the butt. Need to streamline it all. Upload pdf doc, convert, download ONE document in a zip file, unzip, and open folder, open document.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  17. No able to edit pdf with Acrobat

    no able to edit pdf file with acrobat

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  18. highlight user experience

    Hi,
    please i would like 2 things
    1. when i am reading, and highlight any text the right menu of "comments" automatically appears and the size of my width pdf is reduced, for the right menu, and for get again my desire previous size, i need close the right menu all the time.
    Then every time i use highlight after i need to close the right menu, and it is uncomfortable, will be better if the menu don't appears and is keeped hide especially when you use the highlight tool many times.

    1. i use 2 colors for highlight green and…
    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Under review  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi,

    Thank you for reaching out and sharing your thoughts with us! We appreciate your valuable feedback and insights.

    We are committed to enhancing our users' experience, and your feedback is crucial in shaping the future of our product. Our development team will carefully review your suggestions to see how we can incorporate them into our product roadmap.

    Regards,

    Amit Gupta

  19. Text wird nicht übernommen

    Der eingefügte Text wird nicht übernommen. Für diesen Service habe ich das Produkt gewählt und kann es nicht nutzen. Leider sehr frustrierend gerade

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  20. Nearly impossible to use Adobe Acrobat on a Mac without it freezing.

    I use a Mac and the Adobe software has become unusable most of the time. It spins, freezes, etc. It appears others are having the same issue. Is there a workaround or is Adobe aware of the issue? Thanks.

    1 vote
    0 comments  ·  Other  ·  Admin →
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