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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. Worst sign up experience ever

    I was almost done filling out this form and it said I needed to signup for a free trial to add an image and then it WIPED my entire form blank! I work in tech and you need to give people the option to save before something like that, as honestly this has been the most humungous waste of time as now I have to do it all over again! And of course there is no way I'm going to sign up after such an irritating experience, so I would advise if you don't want to **** people off to…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. unable to compress PDF

    I just started the trial but inspire of trying multiple times it fails to compress my PDF . it does not give a reason why it is an issue?

    1 vote
    0 comments  ·  Other  ·  Admin →
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  3. Bookmarks icon does not always display

    Upon opening a pdf in the document cloud, the Bookmarks icon does not display. If I refresh the webpage (click the "reload this page" button), then it appears.
    Sometimes I have to reload the page several times before the Bookmark icon displays. This is frustrating, for if my document reviewers do not see the bookmarks, they do not want to review my document (understandably, when a document is well over 200 pages).

    1 vote
    0 comments  ·  Other  ·  Admin →
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  4. Please fix bug

    Adobe acrobat now(15 August 2023) can not be edited for Thai language.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Under review  ·  AdminIndu . (Admin, Adobe) responded

    Hi wachriawit Kaewlomsup,

    Thanks for reaching out to us. Feature is not currently supported for Thai language.  We have made a note of the same and shall try to incorporate it soon.

    Thanks,

    Indu

  5. Pro version not even worth a Canadian penny

    This is one of the worst products I can even conceive of. Starting with when you "save" it "compresses" the file and then you can't edit it anymore? Are you freaking kidding me? If the desktop app worked like this you would get ZERO users. As it is, I will never use your online version again. I wouldn't use the so-called "pro" version for 1 penny/year. $20/month is one of the biggest jokes in the industry. I have seen many people share this frustration, and yet you do nothing about it. Don't tell me it has to be like that,…

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi james fisher,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    Hoping to hear from you soon.

    Thanks,

    Indu

  6. feed back on website app

    This product makes it so hard to do simple tasks! It does not accept all PDF file formats. I am not sure why I subscribe to this application not much value here.

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Clyde Dardar,

    Thanks for your feedback. We apologize for any inconvenience you faced when using Acrobat Web. Could you please share which pdf file format you are using? It will help us in resolving the issue quickly.

    Regards

    Amit

  7. No feed back I have been trying for months

    I did not order this item on Amazon I ordered a laptop and paid 289.99 for it a revived this item. I don’t have the account as I closed it due to fear of any more friaudeng activity I do not trust the sellers on the company because what has happened to me. Amazon will not help me I have tried to get my money back and been unsuccessful

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  8. Adobe PDF Sharing

    There needs to be an option to block download when sharing pdf files from document cloud.

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  9. Why does everything need to be done online slow **** experience

    Why can I not do all this on my computer? I have to upload files to combine the download to my computer the upload to the Web Service Report. This is a rubbish product

    1 vote
    Under review  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

  10. arama yapılamıyor

    Uygulama bazı dosyaları copy etiketiyle yeniden kaydediyor ve ben bu dosyaları yeniden açtığımda arama ve veri sorunları yaşıyorum. Dosyayı silip yeniden veya farklı isimle de yüklesem her açtığımda ön belleğine aldığını düşündüğüm ve ismine copy eklenmiş dosyayı açıyor. Bu benim hata yapmama ve çalışmalarımın gecikmene ebep oluyor. İnternet aramalarında önbelleğin nasıl temizleneceği veya önbelleğe almanın nasıl engelleneceği ile ilgili bir kaynak da bulamıyorum.

    1 vote
    0 comments  ·  Search  ·  Admin →
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  11. Siehe meinen Text auf der ersten Seite. Mit freundlichen Grüßen

    Wie kann ich Sie in Deutschland telefonisch erreichen? Ich bekam heute, 13.08.2023 eine Mail von Adobe in holländischer Sprache über die ABO-Verlängerung. Warum muss ich erst lange suchen, bis ich Sie in DEUTSCH erreichen kann?

    1 vote
    0 comments  ·  Other  ·  Admin →
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  12. Very Bad, Total bad, Useless

    Total bad, Useless

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Umar Faruq Sajid,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    Hoping to hear from you soon.


    Thanks,

    Indu

  13. Online Acrobat won't compress file

    After compressing one PDF using the acrobat.adobe.com online service, I'm unable to compress anymore files, I get a pop-up that is trying to sell me Acrobat Pro.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  14. Keeps crashing

    I have used Acrobat before but as soon as I signed up for Acrobat Pro it all went to ****. I am unable to do a single thing on here, i cannot even review my plan or access my settings and the link i received in my email when i signed up does not even work i get a 404 error code. This is ridiculous I am at work trying to get stuff done and the features I just paid for are unavailable to me at the moment i need them. This was very disappointing.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  15. Fail

    It does not work on iPad. With a tillable form the typed letters are randomly applied and tab does not work.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Under review  ·  AdminIndu . (Admin, Adobe) responded

    Hi Ray Ashby,

    Thanks for reaching out to us. Feature is not currently supported on iPad.  We have made a note of the same and shall try to incorporate it soon.

    Thanks,

    Indu

  16. PDF resize not working, not accessible

    The menu in edit mode says 'resize' but there's no resize available only crop. Why is it so difficult to find an editor that will competently resize PDF pages. Your Pro desktop cannot resize some PDF, notably ones sent from the police [various sizes]... very very frustrating. I wonder if Chinese/UK gov software, FOXIT, can do it as proven in v 13 beta? Can North America please try to be a little bit competitive? It doesn't hurt to work hard and take responsibility. You don't even need to be a Republican! Just do it and don't be angry like so…

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi David Langer,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    3) Is it happening every-time you edit the file?

    Hoping to hear from you soon.

    Thanks,

    Indu

  17. Won't load to allow editing

    This application is terrible! It worked great for an hour. Now it won't load my pdfs let alone allow me to edit them. I keep getting a message that the process can't be completed, try back later.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Tara Bartholomay,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    3) Is it happening every-time you edit the file?

    Hoping to hear from you soon.

    Thanks,

    Indu

  18. ********

    Horrible. impossible to cancel

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. NO

    Not interested in signing up with Acrobat just so I can print ONE DOCUMENT! But even then, I COULD NOT PRINT THE DOCUMENT! I SEE URGING TO UPGRADE! I DINT EVEN WANT TO BE HERE! FINALLY, IT DIES NOT ALLOW ME TO DELETE MYSELF! I’m on my cell phone doing this so less is best!

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Michael Lobreau,

    We apologize for any inconvenience you may have experienced while using Acrobat Web. Can you share more details about the issue you're facing regarding printing the document, it will help us in resolving the issue quickly.

    Regards,

    Amit Gupta

  20. unable to edit resume on pdf

    unable to edit my resume. Says error 6000

    1 vote
    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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