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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5498 results found

  1. YOUR PLATFORM IS CURRENTLY ****.

    I am so frustrated and disgusted with Adobe. I am unable to convert documents to pdf. I am unable to upload to your converter. I am unable to do my job, and this has been an ongoing issue for WEEKS.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  2. Painful process to get something supposed to be free

    The headline on Google Search says "PDF compressor: Compress PDFs online for free."
    It was easy to begin the process...
    ... but to receive the result, I had to log in -- only to find that "the shared document has been deleted." And further, I had to start the trial, which means giving my credit card information, and more.
    So, technically speaking, it may be "free." But what a headache! Forget it.

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  3. PDF Export not working

    It keeps asking me to upgrade when I try to export a pdf to ppt and will not let me go any further, but I already have this feature included in my plan.

    Please correct this issue.

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  4. Files not saving only a sharing link, the product is no use if I cannot do that

    it's not allowing me to attach a file, only linking? Help

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  5. e-sign no working

    I have signed up to a 4 licences corporate plan, the e-sign isn't available, which has caused loads of extra work, I have been talking to a virtual assistant for OVER 3 HOURS and the problem isn't resolved yet
    it is unbelievable that it takes so long to solve something that suppose to be included in the license. Aren't the virtual assistants trained or is a learning on the job kind of training?

    1 vote
    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  6. tous les pdf

    supprimer tous les partages

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  7. Beschwerde

    Sollten weiterhin Email von euch kommen werden ich meinen Rechtsanwalt einschalten. Abo ist zum 28.4.2023 gekündigt und auf eine kostenlose Basis Mitgliedschaft umgestellt

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  8. Cloud membership is a scam

    Your web/cloud membership is such a scam. I cannot access "Tools" to reduce font size in filling out a PDF??? I also did not at any point realize I was signing up for an annual membership. Total scam.

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  9. Adobe Account Security

    To setup Two factor authentication by verification by e-mail, backup authentication method required. It is asking for phone number however there are people who don't have phone or can receive texts. Please remove backup authentication requirement to turn on two factor. There is recovery method already setup like secondary e-mail. Please fix this.

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  10. belgeye yazılan yazılar bozuluyor

    doldur imzala ile kullandığımız tüm dosyalar bozuluyor. yazılan yazıların karakterler değişiyor ve daha sonra düzeltilemiyor

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  11. PASSWORDS REQUIRED

    password prior to viewing contents of envelope is absolutely required!!! I am not able to utilize the product without that feature.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  12. Not getting anything

    Am I supposed to be hearing anything? I only have the program!

    1 vote
    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

  13. Waiting for adobe to cover the cost

    I have been working on a single file the whole day. It seemingly has saved my progress throughout the day. When I was ready and wanted to save and download the program timeouted and revealed that nothing was saved. No versions. Nothing.

    I am wating for your team to reach out and cover the extra the extra work hours. KR

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Need to cut away many steps needed to access files that I am working on

    User homepage as the first page that you access after signing in. Currently there are 6 pages that you have to click through before accessing the PDFs that you are editing.
    Also, allow for organising files into folders.

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  15. Awful Experience

    This product is by far the least user-friendly software I have ever used. I have never had more glitches while using software, my document will not save any changes even though I have troubleshooted, I am fully connected to wifi, and my computer is fully updated. I would have fewer complaints if I could at least save this document, but there is no way for me to do so. Every time I attempt to save it, it says that it is saving the changes and proceeds to say that it not save them.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. You suck

    It cost too much and you know it. I will never use your product as you have corrupted it by subscription and more money. You suck and all like you suck!!!!!!!!!!!!!!!!!

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  17. Recommendation

    It would be great if there was a feature to send documents to a fax number and to be able to receive documents from a fax number.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Gratis

    Come migliorare questo prodotto? Date la possibilità di usarlo gratis!

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. no

    I have never seen a website as ****** as adobe's. Somehow this website is slower than dell and more dysfunctional than HP while uglier than NVIDIA.

    1 vote
    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi, 夜火夢琉璃 11,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.

    Regards,

    Amit.

  20. Changes aren't saved from app to desktop

    I have Adobe Acrobat on my phone. Whenever I highlight or do any comments on documents that are on the cloud, from the app hey won't register on the desktop version.

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Valentina Fajardo,

    Thank you for your feedback. We sincerely apologize for any inconvenience you may have experienced while using Acrobat Web. To assist us in promptly addressing the issue you encountered, could you kindly clarify whether you are working with a shared file or a personal file? Your input will greatly assist us in expediting the resolution process.

    Regards

    Amit

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