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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5448 results found

  1. Complaint

    Hyperlinked documents not showing up for view

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Fortis,

    Thanks for reaching out to us. Are you facing this issue for hyperlink documents or applicable for other types of documents as well?

    Thanks,

    Harshpreet

  2. Account doesn't work

    I just purchased the plan to convert PDF to Word. I see I have an account, you took my money, I see what my plan is and I CANT DO ANYTHING WITH IT.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  3. How do I convert EML files to PDF in bulk?

    Convert EML in bulk to PDF with attachments? Next, I'd like to recommend that you attempt Datavare EML to PDF Converter. Multiple EML files can be converted to PDF format with ease with this tool. Multiple EML-based email clients, including Apple Mail, Windows Live Mail, Eudora, Outlook Express, and many more, can be supported by it. Therefore, users may easily complete the conversion in a few minutes thanks to this. Users can print multiple EML files in PDF format and flawlessly convert EML to PDF format. The utility extracts and saves EML to PDF format with embedded attachments in a…

    1 vote
    3 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. FRUSTRATED FEATURES MISSING

    Where is the "SAVE AS" feature in the drop down menu?????

    You have taken a great product and FRUSTRATED THE **** OUT OF ME, and I'm now looking to find a replacement solution.

    Have you seen your 1 Star Reviews on Trust Pilot????

    Better Wake Up Adobe

    1 vote
    0 comments  ·  View/Edit MS Office files  ·  Admin →
    How important is this to you?

  5. Uploads take forever!!!!!!!!!!!!!

    Every time I try to upload a file to edit or use, it either takes forever or never loads and stays in endless loop. Not worth it if this is routine in Adobe

    1 vote
    Need Info  ·  1 comment  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  6. Link Loading Problem

    The page has not loaded in two hours. Is there a way to fix this? All other tabs and websites are opening just fine. This one will not open.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  7. make rotating pages free

    charging people to rotate pages in a pdf file? really???

    1 vote
    Resolved  ·  1 comment  ·  Organize Pages  ·  Admin →
    How important is this to you?

  8. Cancel Trial

    I am sorry,
    I do not have time to try to get Adobe working on my system.
    I wish to cancel the trial started an hour ago.
    Thank you
    Robert Jensen

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  9. why am I paying for this?

    previous versions were more user friendly.
    difficult and time consuming to edit PDF.

    examples.
    Having to restart edit page over and over when attempting to change font size or color.

    highlight won't always work.

    or Doesn't allow me to edit PDF at all.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi A K gaetz,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?


    Hoping to hear from you soon.


    Thanks,

    Indu

  10. Not convenient.

    It does not make sense that I can not change the recipient back to someone who was previously a recipient on the agreements.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminLourdes (Admin, Adobe) responded

    Hello, 

    Could you provide more information about your concern so we can help you? We appreciate your feedback and will take it into account.

    Thanks,

    Adobe Acrobat Sign Team

  11. Worst Customer Support I've Ever Experienced

    Worst customer experience EVER!

    Tried to subscribe to the trial because my access to my existing account was not working. Site signed me up for a new subscription and then that didn't work (every time I tried to use a function (in this case Combine Files) a pop-up appeared asking me to sign up for a new subscription.

    Tried to get support via Chat and after many questions was finally sent to a Live Agent. I waited for 2 hours pinging them every 5-10 minutes w/ no response.

    When I tried Chat support again this morning the system informed me…

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  12. Frustrating

    I have had multiple problems with Adobe Acrobat Pro. Can't find a phone # to call for support. Since I'm paying for this every month would like some support. But this is not worth the hassle!

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. Empty list in Documents page.

    The documents list is always empty, actually I've some files in it.
    The Space Usage Bar show NaN%.

    1 vote
    1 comment  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  14. .Edit a pdf on the web instead of the app

    'Hi Adobe,
    I would like to edit my pdf from the web instead of downloading the app. Is there a way to edit my pdf on the web by signing into my premium account with out downloading the app?

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Amy Flower,


    Thanks for your question. Fortunately, we already provide edit PDF functionalities in Acrobat web. Please follow below mentioned steps to use it:

    1. Log on to https://acrobat.adobe.com
    2. Open any PDF that you want to edit.
    3. Click Edit on the topbar

    You can perform text and image editing operation in web itself. Please try it out and share your feedback.


    Thanks,

    Indu

  15. dark mode doesn't work

    Your dark mode leaves the document white- you are missing the point of dark mode. It reduces eye fatigue by reducing white backgrounds, including documents. Also, I cannot put my name/initial on my comments. It auto selected "A" which is not relevent to anything. This is dumb. Gdocs is more user friendly, and has smarter auto options, which isn't saying much.

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Stephanie Brehe,

    We apologize for any inconvenience you may have experienced while using Acrobat Web. Currently, Acrobat Web does not support dark mode in the document area. Thank you for providing us with your valuable feedback. We will discuss this suggestion internally to determine how we can incorporate it into our future plans.

    Regarding the issue with names/initials in the comments, could you please share the steps you followed? This will allow us to better assist you in resolving the problem. A screenshot of the issue you are facing would be greatly appreciated.

    Best regards,

    Amit

  16. ALWAYS CRASHES

    It always crashes when I compress a pdf file. I don't know it always crashes even though my internet is perfectly fine or it is one your tricks to let your consumers to buy the subscription. You are all words saying this application is free with the free version you can COMPRESS, edit, and organize files but it always crashes when it reach 100%. You are all greedy for money without considering those who can't afford the premium version of this. You aren't the man of your words. Thank you and may God bless you always

    1 vote
    Need Info  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  17. Free Trial not allowing access

    I started a free trial purchased from Google Play, and when I log in, it doesn't recognize that I have the upgraded version and still insists on me upgrading. It won't let me edit, etc. I am beyond frustrated because I need this upgrade NOW in order to work

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  18. FORMAT AND DISPLAY

    Some words not display properly after download.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Yee Xuan,

    We are sorry that you are having trouble with this feature, could you provide more information about it? For example, the file that you are having problems, if you are converting the file or other information that you might deem important.

    Thanks,

    Adobe Acrobat Sign Team

  19. How do I convert a PST file to PDF?

    If you discover a tool to export PST files into the PDF file format, use the Datavare PST to PDF Converter Tool to convert many or single PST files into PDF. There is no chance of data loss once the converting procedure is started. With this program, any PST file of any size can be exported in PDF format. PST files can easily be converted to PDF without any technical expertise. It merely converts those encrypted PST files into PDF format without altering the underlying PST file.

    Read more: https://www.datavare.com/software/pst-to-pdf-converter-expert.html

    1 vote
    3 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. Web Version Is Horrible and Frustrating

    This online version sucks! I hate it. I miss my old desktop version where I can batch import a bunch of PDF's. The interface is also horrible and non-intuitive. I'm going to request our IT look for a different tool to edit PDF's.

    1 vote
    Resolved  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?
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