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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


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5290 results found

  1. Add delete button

    Add the delete button so people can delete agreements quickly

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. I PDF condivisi non vengono visualizzati

    Il link al documento condiviso non apre alcun file

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Arianna,
    Thank you for contacting us. Can you please provide us with the following information to assist you better.

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  3. Issue

    Hi, I am trying to combine two pdf but when I press combine the screen is staying blank. Is there an issue, please? Thank you

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  4. pdf not being open

    PDF are no longer being opened a white screen with the acrobat logo shows up

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Jean Tissot, 

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  5. Can't view any documents online

    Can't open any of my PDFs that I shared on my account :(

    1 vote

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    2 comments  ·  View PDF files  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Babet van.der.made, 

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you. 

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier. 

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  6. PDF condiviso

    Non riusciamo più a vedere il PDF condiviso:
    _TTStecnico2021-22libroITlowTO DOv.4.pdf

    Ci potete siatemare?
    Grazie

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi M M,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  7. File menu doesn't appear so no option to manipulate files in any way

    The file menu doesn't appear, I see only a wheel spinning animation after click and I have no way to manipulate with files in any way. Reloading the page doesn't do anything.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. Nope

    Moving and resizing images is so tedious! I am using this as a free trial and there is no way I would pay for this software.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Emily,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better. 

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow and file on which you faced the saving issue

    Hoping to hear from you soon.

    Regards,

    Harshpreet

  9. UNABLE TO GET HELP ACCESSING SOFTWARE I AM PAYING FOR!!!!!!!

    Adobe has gone from one of my most trusted apps (when I could download to my computer) to THE MOST FRUSTRATING piece of technology I am forced to deal with in my business operations. The reason being is that I am paying for the subscription, but more times than not, I AM UNABLE TO ACTUALLY USE IT!!! Repeatedly, when I try to login, it tells me my subscription has expired and prompts me to PURCHASE A SERVICE I AM ALREADY PAYING FOR!!!! I attempted to get help with the online chat, and spent 40 minutes and could not get the…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Komprimieren

    unübersichtlich

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  11. Bad, doesn't work

    Impossible to download or view the pdf uploaded on Adobe Acrobat, that's quite incredible to see that the most basic feature doesn't work and that I should go on a free alternative to reacht he desired output.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Philippe Gary,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  12. no way to remove date/time stamp from signatures now

    What happened to being able to remove the date/time stamp to the signatures? Previously, it was easy to turn it off/on under settings. You need to reinstall that feature. There is no clear way to turn off the date/time stamp now.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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  13. Date and Time

    There is no way to check the date and time I shared a file with a receipient. I would say this is fundamental information.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Austin Rollinson,
    Thanks for reaching out. The feature to view date and time when a file is shared is not supported yet. We would be reviewing your request internally.
    Regards,
    Harshpreet

  14. Llémyjèugàmé

    Olp,ygj

    1 vote

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  15. non funziona più

    dopo averlo usato su due file diversi smette di funzionare

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  16. dissatisfaction

    Dobrý den zrušila jsem předplatné neustále se mi snažíte strhávat peníze z účtu . Můžete mi sdělit důvod proč to děláte ??
    Hello, I canceled my subscription, you keep trying to deduct money from my account. Can you tell me the reason why you do this??

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  17. link ile dosya yükle

    dosya seç
    bunun için link de olabilir
    yani çalışır bir pdf linki girip yüklesek?

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  18. Add pages

    Add pages

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  19. Where is NZ format?

    No ability to select English (New Zealand) or timezone for New Zealand.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET

    MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Tarmizi,

    Could you please let us know which recipient did not receive the email so we can investigate?

    Thanks,

    Adobe Sign Team

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