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  3. Why the feature is needed

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  2. Steps to reproduce the issue
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  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


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6123 results found

  1. Program is not working at all. Just try it and you will know what needs fixed.... everything

    Your program doesn't work!!! I tried in legacy, I tried in the new version I just keep getting errors. I have used your program for many years and now I am going to look elsewhere. This is ridiculous. It is overwriting all of my pdfs and thinking I want the signer to fill in every field. It is trying to do too much now. And it doesn't work to turn off the advanced editing.

    2 votes

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    2 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We're sorry to hear about the issues you're experiencing with our program, and we genuinely appreciate your feedback. To assist you further and to help us understand and resolve the problems you're facing, could you please provide more information? Specifically, we would appreciate the following details:

    1. Steps to Reproduce the Error:

    Can you provide the exact steps you are taking when encountering these errors? (Please describe the sequence of actions leading up to the errors)

    2. Files You Are Using:

    Could you share one or more examples of the PDF files that are causing issues? This will help us analyze the problem more effectively.

    Thanks,

    Sign In Acrobat Web Team

  2. supprimer web formulaire

    Est-il possible de supprimer définitivement un formulaire web ?

    2 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  3. Very frustrating morning utilizing Adobe

    Hello,
    I have some hardships I am experiencing with Adobe today. I have been working for about 2 hours now to try and compile a file to send for signature. It is very time consuming to delete out the auto populated fields I don't need (in the past, I could just hit the delete key and It went quickly), the file keeps erring out on me which results in kicking me out of it. I then have to log out of the website entirely and log back in to try and work on it again. It does not save my…

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Jill,

    We are sorry that you are having trouble with Acrobat. Could you provide more information about this issue? For example the error you are seeing, if it only happens with a specific file (would be good to share it to us if you can) and any other detail that you deem important.

    Thanks,

    Sign in Acrobat Web Team

  4. New Adobe Sign Interface is Horrible

    Im really hating the new Adobe Sign Request Signature function. Its really not efficient at all. It takes me twice as long now to prepare a document for signatures. There should be a setting we can choose to leave our default on the older version should we so choose, instead of being forced into the new version, then to search for how to switch to legacy versions. Not a happy chappy here.

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We are sorry that you are having trouble with this update, could you tell us why you prefer the old version instead of the new update? So we can improve our design and product. We really appreciate your feedback.

    Thanks,

    Sign in Acrobat Web Team

  5. I can not print PDF on MAC OS SONOMA version 14

    I can not print PDF document since I have upgraded the MAC OS to latest version, What to do?

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. E-signing Emails Not Received For Over A Week

    We have now been told by several of our clients that they aren't receiving their e-signing email from Adobe until over a week later? This obviously disrupts our business significantly.

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Carli,

    We are sorry you are having trouble with this feature. Could you provide more information about this issue please? For example, if is with just emails outside your organization that are having this issue, also if the agreements are not getting redirected to spam or if they didn't get lost in their inbox, if you are getting the confirmation email that the agreement has been sent and any other information that you might deem important.

    We really appreciate you bringing this issues to us.

    Thanks,

    Sign in Acrobat Web Team

  7. Read aloud

    Allowing the read aloud on iPads. I can access it on my computer using the online site but an unable to on my tablet or when I download the app. It’s inconsistent and makes the program unreliable.

    2 votes

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  8. Actualización de versión dificulta el envio a firma

    La actualización en la solicitud de firmas electronicas tiene cambios que no ayudan en agilizar el proceso de envio a firma, Por el contrario genera mas demora, tengo dos temas especificos, en la selección de correos tengo que ingresar uno por uno y tengo que dar clic en la opcion agregar destinatario, en la versión anterior copiaba y pegaba la lista de correo y listo. el otro punto complicado esta en la seleccion de firmas para agregar los recuadros, tengo que desplegar una lista o agregar campos y luego darle clic para cambiar el destinatario, en la versión anterior solo…

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hola,

    Lamentamos que este teniendo problemas con esta actualización y agradecemos sus comentarios. Los tomaremos en cuenta para futuras actualizaciones. 

    Puede regresar a la versión anterior si sigue los siguientes pasos:

    1. De click en la foto de su perfil
    2. Seleccione configuración
    3. En la sección "Configuración de firma electrónica" desmarque la palomita de la casilla
    4. De click en Guardar y espere la confirmación

    Ahora todos los nuevos borradores de acuerdo que cree a partir de este cambio se crearan usando la versión anterior. Esperamos seguir recibiendo sus comentarios sobre las futuras actualizaciones!

    Gracias,

    Sign in Acrobat Web Team

  9. Freezing (Windows Adobe & Online)

    Issues saving & freezing with free Adobe Acrobat on Windows 11; so, now I'm trying the online version of Adobe, but the editing page is also freezing and crashing.

    Note, multiple workarounds (6+) were attempted with Windows Adobe, to no avail.

    Last update was September 12—new bug introduced with that update?

    Thanks.~

    2 votes

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  10. Slow response

    Very slow response on iPhone. I removed it after 10 minutes of installing.

    2 votes

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    0 comments  ·  Documents/Upload  ·  Admin →
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  11. sanctions, but I don't live there

    I used to live in russia. That was, thankfully, a long time ago. Since then I became an Irish citizen and live in Ireland. I wanted to use the Adobe service but the website shows me it cannot process a request for a free trial as if I'm still in russia. that would be tragic. Please consider giving users an option if they are not in the sanctioned countries. I donate money to Ukraine. Probably I registered an Adobe account a long time ago when I used to live there (>10 years ago).

    2 votes

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    0 comments  ·  Subscription  ·  Admin →
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  12. Complaint

    Website not loading

    2 votes

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  13. download zero!|

    Continuo a não conseguir efectuiar qualquer download. Vosso sietam de cobrança funciuona, quanto ao resto...jab.electro@gmail.com

    2 votes

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  14. Abbuchung ohne aktivem Produkt

    Sehr geehrte Damen und Herren, mir wird monatlich eine Gebühr in Höhe von 23,99 Euro abgebucht obwohl ich derzeit kein Produkt gebucht habe. Ich hätte hierzu bitte gerne mehr Informationen bzw möchte ich noch laufende Produkte umgehend kündigen. Ich bitte Sie daher um schnellstmögliche Rückmeldung per Email an melanie_fritz@gmx.at.

    Vielen Dank

    2 votes

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  15. UX issue

    It's stupid UX, I uploaded file to compress without sign-in. system shows me that file compressed but no link to download, then I signed-in, and when I compress same file I error file was compressed without any link where to download. It so unclear how to do such simple action

    2 votes

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  16. Asennus ei toimi

    Eo toimi asennus mitenkään win 11.

    2 votes

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  17. Wish I did not open the account

    Totally disappointed to see charges to my card despite cancelling subscriptions. Just learned I am being charged for photoshop. Fantastic. Please cancel all subscriptions and stop charging my card. Never coming back again

    2 votes

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  18. Lost Notes

    It lost comments/notes I made on 138 pages of reading!!!!! Maybe make it so that doesn't happen. I even tried saving the comments, and they are gone. Now I get to spend my birthday weekend reading. Thanks. This is wonderful.

    2 votes

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    Started  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hello Eric Doise,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web.

    Our team will prioritize investigating this issue, and I will ensure to keep you informed of any updates.

    Best regards,

    Amit Gupta.

  19. Glitch found

    Hi, glitch found. It's hard to figure out where to submit glitches to. I've attached a screenshot from adobe sign

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  20. ******** FOR BREAKING THIS APP

    You ************* have completely broken this ******* signing app. I have two inventor declarations. I pre-fill the inventor names. Your ******* software will not leave the names alone. It is ON ITS OWN editing my ******* document. WHAT THE ACTUAL *??!!! How is your company so **** incompetent!!!! JESUS ******* CHRIST YOU WASTE SO MUCH OF MY TIME!!!!

    2 votes

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