5363 results found

1. Unable to read PDF files

   I have an Adobe Acrobat account but all of a sudden all my PDF files are unreadable. The message is telling me it can't find the file and to check if I have the address correct.
   As I use a lot of PDF files, I need to know what has happened and how to fix it quickly

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   0 comments  ·  View PDF files  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Tracey,

   
   

   Thanks for reaching out to us and apology for inconvenience caused. It would be good if you can share the screen of error message you are seeing. Are you trying to view shared file?

   
   

   Regards,

   Acrobat web team 

2. Koetilauksen peruuttaminen

   Haluan peruuttaa kokeilutilaukseni, en vain löydä miten saan sen tehdyksi.

   Pyydän teitä peruuttaamaan kokeilutilauksen ja vahvistamaan tämän peruutuksen.

   Seppo Juurikko

   2 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Seppo,

   
   

   Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

   
   

   If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

   
   

   There are no charges for the free service. You get charged only when the trial period ends.

   For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

   
   

   For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html

   
   

   Thanks,

   Acrobat web team

3. 한글이 ##으로 표기

   파일 명이 한글의 경우 서명된 최종감사 보거서 문서의 헤더 정보가 ###으로 표기가 됩니다.

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   Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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4. Automatické ztržení peněz

   Aplikaci jsme chtěla pouze na zkoušku!!!
   Po zkušební době došlo automaticky ke stržení peněz, aniž bych platbu potvrdila.
   Účet chci obratem zrušit.
   Předpokládám, že peníze zpět za automatickou platbu již zpět neuvidím.

   2 votes

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   0 comments  ·  Create PDF  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Lucie,

   
   

   Thanks for reaching out. For cancelling subscription, please follow below steps -

   
   

   Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

   If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

   There are no charges for the free service. You get charged only when the trial period ends.

   For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

   For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html

   
   

   Regards,

   Acrobat web team

5. download multiple items

   Please let me download multiple files at once!

   2 votes

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   0 comments  ·  Upload and Organize files  ·  Delete…  ·  Admin →
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6. PDF to JPG dont work

   PDF to JPG dont work. It provides empty zip file.

   2 votes

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   1 comment  ·  Export PDF  ·  Delete…  ·  Admin →
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7. Voglio annullare il mio abbonamento

   Buongiorno
   Voglio annullare il rinnovo dell'mio abbonamento
   Grazie

   2 votes

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   1 comment  ·  Subscription  ·  Delete…  ·  Admin →
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8. subscription error.

   My administrator has created and paid for my account and I can not access the account. It is a continual challenge with this account. Unacceptable.

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   Resolved  ·  0 comments  ·  Subscription  ·  Delete…  ·  Admin →
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9. Files not sending out for signature

   Had some really frustrating when sending files out for 2 signatures they just were not being received !!!

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   Need Info  ·  2 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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10. Waardeloos, werkt niet naar behoren

    Indien ik een pdf wil openen, wordt deze automatisch geopend op een Adobe Acrobat pagina die de melding geeft : uw proef abonnement is verlopen sluit een abonnement af ! ECHTER : IK BESCHIK OVER EEN ACCOUNT MET BETAALD ABBONEMENT !!! WAAROM WORDT EEN PDF NIET DIRECT IN DE PAGINA VAN MIJN ( BETAALDE) ACCOUNT GEOPEND ??? IK HEB OP DEZE MANIER TOTAAL GEEN GEBRUIKERS GEMAK VAN MIJN ADOBE ACROBAT ATANDAARD ABONNEMENT !

    2 votes

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    0 comments  ·  Subscription  ·  Delete…  ·  Admin →
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11. Unable to process request

    Why i can't do anything with my file?
    what does unable to process request mean, it cause my pc or your site, i need a help

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    Resolved  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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12. Not functioning

    Converting documents from PDF to word is not working today

    2 votes

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    0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Vanessa,

    
    

    Thanks for reaching out and apology fir any inconvenience caused. Could you please retry and let us know to Export to word doc is still not working? If yes then please attach any error that you are seeing.

    
    

    Regards,

    Acrobat web team

13. Adriana Soares de Proença

    Experiência de arrebenta !!
    Muita emoção, top👏👏👏👏👏🥰

    2 votes

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    Resolved  ·  1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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14. e-signature search

    I cant search for e signature templates on the new version. I have to scroll instead of entering the first letters to pull up desired template

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    1 comment  ·  Search  ·  Delete…  ·  Admin →
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15. Files not saving properly

    My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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16. It not sending files

    My files are not sending

    2 votes

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    0 comments  ·  Reviews  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminAditya Gautam (Acrobat Web Team, Adobe) responded

    Hi Juan,

    Thank you for using Acrobat Web. Can you please share a little more details about the issue? Also, was there an error or a message on UI that prevented you from completing your task? 

    This would help us debug the issue on our end.

    
    

    Regards,

    Acrobat Web Team 

17. pdf to word converter not working

    PDF to WORD converter is not working, easier to use a Knock off PDF converter than your official service,

    2 votes

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    0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Arjun,

    
    

    Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF file with us which is not working for you. Can you please any error screen that you may be seeing?

    
    

    Regards,

    Acrobat web team

18. why is merging documents showing unable to process request contact customer support for help

    why is merging documents showing unable to process request contact customer support for help

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    0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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19. Text/Numbers Altered

    Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hello Michelle,

    
    

    Thanks for you feedback! Are you still experiencing the issue? If so, would you please share more details about the issue?

    
    

    Thank you.

20. ruler

    I need a ruler/grid in editing pdfs

    2 votes

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    0 comments  ·  Edit PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Rachael,

    Thanks for your request. We have made a note of the same and will consider addressing this request in future updates.

    Regards,

    Harshpreet