5363 results found
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Unable to read PDF files
I have an Adobe Acrobat account but all of a sudden all my PDF files are unreadable. The message is telling me it can't find the file and to check if I have the address correct.
As I use a lot of PDF files, I need to know what has happened and how to fix it quickly2 votesHi Tracey,
Thanks for reaching out to us and apology for inconvenience caused. It would be good if you can share the screen of error message you are seeing. Are you trying to view shared file?
Regards,
Acrobat web team
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Koetilauksen peruuttaminen
Haluan peruuttaa kokeilutilaukseni, en vain löydä miten saan sen tehdyksi.
Pyydän teitä peruuttaamaan kokeilutilauksen ja vahvistamaan tämän peruutuksen.
Seppo Juurikko
2 votesHi Seppo,
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Thanks,
Acrobat web team
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한글이 ##으로 표기
파일 명이 한글의 경우 서명된 최종감사 보거서 문서의 헤더 정보가 ###으로 표기가 됩니다.
2 votes -
Automatické ztržení peněz
Aplikaci jsme chtěla pouze na zkoušku!!!
Po zkušební době došlo automaticky ke stržení peněz, aniž bych platbu potvrdila.
Účet chci obratem zrušit.
Předpokládám, že peníze zpět za automatickou platbu již zpět neuvidím.2 votesHi Lucie,
Thanks for reaching out. For cancelling subscription, please follow below steps -
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Regards,
Acrobat web team
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download multiple items
Please let me download multiple files at once!
2 votes -
PDF to JPG dont work
PDF to JPG dont work. It provides empty zip file.
2 votes -
Voglio annullare il mio abbonamento
Buongiorno
Voglio annullare il rinnovo dell'mio abbonamento
Grazie2 votes -
subscription error.
My administrator has created and paid for my account and I can not access the account. It is a continual challenge with this account. Unacceptable.
2 votes -
Files not sending out for signature
Had some really frustrating when sending files out for 2 signatures they just were not being received !!!
2 votes -
Waardeloos, werkt niet naar behoren
Indien ik een pdf wil openen, wordt deze automatisch geopend op een Adobe Acrobat pagina die de melding geeft : uw proef abonnement is verlopen sluit een abonnement af ! ECHTER : IK BESCHIK OVER EEN ACCOUNT MET BETAALD ABBONEMENT !!! WAAROM WORDT EEN PDF NIET DIRECT IN DE PAGINA VAN MIJN ( BETAALDE) ACCOUNT GEOPEND ??? IK HEB OP DEZE MANIER TOTAAL GEEN GEBRUIKERS GEMAK VAN MIJN ADOBE ACROBAT ATANDAARD ABONNEMENT !
2 votes -
Unable to process request
Why i can't do anything with my file?
what does unable to process request mean, it cause my pc or your site, i need a help2 votes -
Not functioning
Converting documents from PDF to word is not working today
2 votesHi Vanessa,
Thanks for reaching out and apology fir any inconvenience caused. Could you please retry and let us know to Export to word doc is still not working? If yes then please attach any error that you are seeing.
Regards,
Acrobat web team
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Adriana Soares de Proença
Experiência de arrebenta !!
Muita emoção, top👏👏👏👏👏🥰2 votes -
e-signature search
I cant search for e signature templates on the new version. I have to scroll instead of entering the first letters to pull up desired template
2 votes -
Files not saving properly
My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly
2 votes -
It not sending files
My files are not sending
2 votesHi Juan,
Thank you for using Acrobat Web. Can you please share a little more details about the issue? Also, was there an error or a message on UI that prevented you from completing your task?
This would help us debug the issue on our end.
Regards,
Acrobat Web Team
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pdf to word converter not working
PDF to WORD converter is not working, easier to use a Knock off PDF converter than your official service,
2 votesHi Arjun,
Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF file with us which is not working for you. Can you please any error screen that you may be seeing?
Regards,
Acrobat web team
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why is merging documents showing unable to process request contact customer support for help
why is merging documents showing unable to process request contact customer support for help
2 votes -
Text/Numbers Altered
Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?
2 votesHello Michelle,
Thanks for you feedback! Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you.
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ruler
I need a ruler/grid in editing pdfs
2 votesHi Rachael,
Thanks for your request. We have made a note of the same and will consider addressing this request in future updates.
Regards,
Harshpreet
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