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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5437 results found

  1. Spliting PDF

    I started a subscription to split PDF(ebook). Adobe advertised like it's free to split PDFs, that was the only reason I spent my time on it. So after the subscription I uploaded my PDF to choose some pages to split the document. It went all well until then. When I finish up all the process, suddenly it says my file is too big! It's only 329MB. This is not worthy for subscription. So I ended up just wasting my time.

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  2. Adobe Prepare Form and Signature Issues

    Since you updated it has broken prepare a form. I can no longer save a pdf with any field (initials, signature, date, ect.) other than text and than request signatures from that saved pdf. It won't change the field from text to literally anything else.

    1 vote
    1 comment  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Rita,

    We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:

    • Are you using the tool "Prepare a form" in the Acrobat Desktop app? If not, could you please explain the steps you take before facing this problem?
    • Does this happen with any file type?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  3. Space needed

    Add a space to Allyhealth Solutions. It is reading as one word now at the bottom.

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?

  4. Cloud collaboration performance issues

    The web version experiences significant lag when multiple users (5+) are simultaneously editing a document. This affects our editorial team at https://finnybee.com when collaborating on time-sensitive publications. Need improved real-time collaboration performance.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  5. Acrobat Pro hangs in flatting for printing

    I hate the Acrobat Pro subscrption! It is not consistant with desktop version. It's slow to print, because it now has to flatten pdf. It is not user friendly.

    2 votes
    1 comment  ·  Reviews  ·  Admin →
    How important is this to you?

  6. Cannot delete edited file downloaded from Adobe Acrobat

    To whom it may concern,

    When I edit a PDF on this platform and download the edited file, my computer will sometimes take the name of the file that Adobe Acrobat automatically assigns.
    The name is so long the file gets an error where it cannot be deleted from my desktop. The file works, but I cannot delete it. This is the second time this has happened to me and last time it took my IT department over 2 weeks to figure out how to delete it!.

    See the following name of the file I currently cannot delete from my…

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  7. sd

    touch 4games

    1 vote
    1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

  8. signature recovery

    I have had multiple documents cutoff signatures when E-signing. I am wondering if someone could help me figure out why and get the signatures to show up.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Jon,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team

  9. feedback for esign

    I am very unsatisfied with this product. Took me over an hour and the use of a YouTube tutorial to figure out how to use the esign feature. If I am paying for a product, I expect it to be user-friendly.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Susan,

    We are sorry you are having trouble with this feature. Could you provide more details about what could we chance to improve your experience using e-sing?

    Thanks,

    Sign in Acrobat Web Team

  10. riassunto

    l' economia circolare

    1 vote
    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

  11. AIアシスタント

    ライセンスを購入したのに残りのクレジットがありませんと表示されます

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  12. Eliminate the paywall because it makes the free trial unusable

    Let me convert my files right now

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  13. Новая эра

    Ваш продукт мне всегда нравился. И сейчас так же. Что пять лет назад м удовольствием заходила сюда. У вас всё хорошо . Добавить нечего С уважением к вам

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Марина Калиновская,


    Thank you very much for your kind words and support! We are pleased to know that you have enjoyed our product for so many years. If you ever have any requests or ideas, we'd love to hear.


    Regards,

    Ayushi

  14. How can I edit pdf

    How can I edit

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Sam,

    If you are trying to modify an agreement it will not be possible since it is already signed and approved. You will need to use a copy of the file that wasn't signed or approved.

    Hope this helps!

    Sign in Acrobat Web Team

  15. Bug - text box cuts off last letter

    Bug = when I add a text box > insert some text > export PDF > the text box cuts off part of the last letter. Workaround I always have to do is add a few spaces at end of text box.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Phillip,

    We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, could you please add a picture or a video to see the specific workflow?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  16. 100 page limit

    Why is the product limited to a maximum of 100 pages when inviting someone to e-sign a document?
    This is extremely unhelpful and means i'll have to consider other applications to obtain digital signatures.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Tom,

    The limitation of a maximum of 100 pages when inviting someone to e-sign a document is a part of the transaction limits set by Adobe Acrobat Sign. These limits are designed to ensure optimal performance and accommodate normal usage volumes. Specifically, the page limit per transaction is set to 100 pages for most service levels, such as Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business).

    This restriction helps maintain the efficiency and reliability of the e-signature process by preventing excessively large documents from causing delays or errors during the signing process.

    To remove the 100-page limit when inviting someone to e-sign a document, you would need to upgrade your Adobe Acrobat Sign plan. The page limit per transaction varies depending on the service level of your account. For most standard plans like Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business), the limit is set…

  17. Can't Edit Adobe Web Forms Pages

    Hi, we have been using adobe Web Forms for over a year now and can't complain except we hope there is a way to edit its pages. We hope you can go in to an existing web form and add, remove pages of it.

    Currently, yes you can edit a web form but only the text, signature fields etc. and not the pages.

    We have application forms (onboarding forms) that have 30 to 40 + pages that are constantly changing due to policy changes etc. What's happening is that once they are created and need changes, I cannot add, remove…

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Alver,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.

    Sign in Acrobat Web Team

  18. E-Signature not working

    Please fix system so that E-Signatures can be sent.
    auth.services.adobe.com refused to connect.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hi Kimberly,

    We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  19. Collosal waste of time scrolling to find scans

    An Insufferable UX.

    I have many scans made using adobe scan on mobile. I want to access an entire years worth on my pc in order of date taken.

    Here's the issue which I'm honestly flabbergasted exists:

    In Adobe Web browser I see my scans. I click on one to open it and extract the info i need. When I go BACK on browser, the scroll placement returns to the TOP. meaning i have to scroll down to where I was. This is extremely long and such a waste of time.

    whats worse is i cant open a scan in…

    1 vote
    0 comments  ·  Search  ·  Admin →
    How important is this to you?

  20. Acrobatで共有されたPDFのコメントの名前欄が文字化け

    共有されたPDFのリンクをブラウザで開くと、他の人のコメントの名前欄が文字化けしており、誰のコメントかわかない。

    1 vote
    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?
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