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Acrobat Web

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5269 results found

  1. This online platform is very disappointing. You are user friendly but it does not have any value when the site consistently reports error. I'm not employed by you, I shouldn't have to problem solve your products. Get better.

    1 vote

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  2. You have one of the most garbage programs I have ever had to use.
    1. Why are some of my pages so massive in size when I had exported them all at the same size same format same width.
    2. Why is it so hard to edit a single page.
    3. Why the **** is it rotating when I have only opened it up.
    4. I cannot reset the image to original position.
    P.S. for something as simple as converting things into a pdf this system is ****.

    1 vote

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  3. AdobeSign update has created bugs:
    1) Changing a field to a 'date' field crashes and resets the form.
    2) Client cannot see first page of pdf to sign, either in browser or in Adobe Acrobat.

    This software is currently not in a useable condition.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Chris Lang,

    We are sorry you are having trouble with this feature. Could you provide more information about? For example:

    1. Steps you usually do when triggering this error
    2. The documents that you use

    And any other information will be really helpful to us.

    Thanks,

    Sign in Acrobat Team Web

  4. Created a multi-line text field in Acrobat, but when sent out for eSignatures it always converts the text fields to single line of text. This is super annoying.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi David Walker,

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? How long have you had this problem?

    Best regards,

    Sign in Acrobat Web Team

  5. Hi there,

    Ever since the update, the comb fields no longer work. This is becoming very problematic. For some reason they appear when I edit the template (top picture of attachment), but as soon as the template is being prepared for sending, they disappear (bottom picture of attachment). Please fix!!!!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Robertson Gymnastics Academy,

    We are sorry you are having trouble with this feature. Could you provide more information about? For example:

    1. Steps you usually do when triggering this error
    2. The documents that you use

    And any other information will be really helpful to us.

    Thanks,

    Sign in Acrobat Team Web

  6. The modern E-sign Request functionality is unusable and doesn't satisfy any pre-existing business requirements.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Alice Tran,

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? How long have you had this problem?

    Best regards,

    Sign in Acrobat Web Team

  7. 1 vote

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  8. THIS IS HORRIBLE!! the new updates that you made to esign are TERRIBLE it makes it almost impossible to use. I have been sending all of my contracts with adobe for the last 4 years for my business and now I am about to look for a new product. Why did you change this? it was great the way it was.

    1 vote

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    Hi Shawn Straub,

    We're sorry you're having issues, could you provide us more information? Which kind of troubles are you encontering?

    Thanks,

    Sign in Acrobat Web Team

  9. For Adobe Sign
    When creating a document to sign you cannot edit recipients after the initial stage. This has been a problem in our firm when we realize an additional signer is needed. We need to start from scratch when this happens which is a huge inconvenience.

    1 vote

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    Hi Brianna Tipping,

    We are sorry you're having troubles with our updates, and we will look into this. If it's possible, could you please provide more details on the problems you're experiencing? For example how long have you been seeing this issue, the files you're using, or the steps you're following. In order to add recipients while you already started to prepare the document, while on Modern E-Sign, on Left Hand Panel, at the top of it, click on EDIT, the Recipient Modal will be displayed and you'll be able to add more recipients. 

    Hopefully this information helps you. Let us know if you still have troubles.

    Best regards

    Sign in Acrobat Web Team

  10. Hello, I received my renewal notice. I am fine with renewing Adobe for another year however please explain why my rate is increasing from $18.02 plus taxes per month to $25.99 plus taxes per month?

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  11. BİRLEŞTİRRİLENLER İNDİRİLMİYOR

    1 vote

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  12. The new e signatures is really terrible.
    The previous version was much better.
    Please fix this.

    1 vote

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    Hi Odyssey Property Concierge,

    We're sorry you're having a bad experience. You can go back to Legacy E-Sign by selecting it on Settings. Only new drafts will send you to Legacy E-Sign, those that were made with Modern E-Sign will send you to Modern. Hope this information helps you, let us know if you still have troubles. 

    Thanks, 

    Sign in Acrobat Web Team 

  13. Ücretsiz deneme sürümünü iptal etmek istiyorum nasil yapabilirim yardimci olur musunuz

    3 votes

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  14. buenas quería decirles que el guardado en la nube de los subrayados de un pdf aveces tardan demasiado en suvbirce o aveces se traba para subrayar o para selecionar una pálabra a subrayar, estaría bueno si pueden acelerar el proceso de subída

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Dear Juan Cruz Quiroga,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web. Our team is currently investigating this issue as a top priority. Could you kindly specify whether this problem is occurring with a shared file or a personal file? Your insights will greatly assist us in expeditiously resolving the issue.

    Rest assured, we will provide updates on the thread once the issue has been successfully addressed.

    Best regards,

    Amit Gupta

  15. Please allow us to revert to the old way of Requesting E-Signatures, the interface that actually worked. I already unchecked the box in settings to try the new interface, hoping it would get me back to the old way, and I'm still being forced to use the terrible awful stupid new website despite my wishes.

    1 vote

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    Hi Emma Therrien,

    We're sorry your having issues, in order to go back to Legacy or "old" E-Sign experience, you need to have unchecked the box on settings as you mentioned, new drafts created will be on Legacy, but the ones created while the settings were enabling Modern or "new" E-Sign, will send you to Modern E-Sign experience. If it still sent you to Modern, with the setting enabling Legacy, while preparing document, on Left Hand Panel (LHP), scroll down and click on "View More", and in the bottom of the panel an option to go to Legacy experience. Click it and it would send you to Legacy E-Sign.

    Let us know if you still have any kind of trouble.

    Thanks, 

    Sign in Acrobat Web Team

  16. please fix esign interface

    1 vote

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    Hi Emma Therrien,

    We're sorry your having issues with the interface, could you provide us more information? What kind of interface issues?

    Thanks,

    Sign in Acrobat Web Team

  17. The new e-signature design is missing some essential features, such as: the ability to add a second file/document after adding the first, and to sign something BEFORE it gets sent to the recipient. Why would you make all these unnecessary changes to a module that worked perfectly well.

    1 vote

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    Hi Emma Therrien, 

    We're sorry your having issues with the new e-signature. In order to add multiple documents you can use "Send in Bulk" it's under E-Sign > Get others to sign > Send in bulk.

    And in order to sign before it gets sent, you could enable Sign in order and add yourself as recipient, or just add yourself as recipient (but in this case the signing could be parallel).

    Let us know if the information provided helps you.

    Thanks,

    Sign in Acrobat Web

  18. We have now been told by several of our clients that they aren't receiving their e-signing email from Adobe until over a week later? This obviously disrupts our business significantly.

    2 votes

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    Hi Carli,

    We are sorry you are having trouble with this feature. Could you provide more information about this issue please? For example, if is with just emails outside your organization that are having this issue, also if the agreements are not getting redirected to spam or if they didn't get lost in their inbox, if you are getting the confirmation email that the agreement has been sent and any other information that you might deem important.

    We really appreciate you bringing this issues to us.

    Thanks,

    Sign in Acrobat Web Team

  19. 1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  20. Sending links to customers has been a very unreliable method on Adobe - I was excited not to use my dropbox as I thought Adobe would be more professional.
    Disappointed! It either won't give me the link - or I get the link and then it says unavailable. So it's not uploading them - can't use it when it's unreliable.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Dear Evie Seifu,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web. Please be assured that our team is actively addressing this issue with the highest priority.

    Could you kindly confirm whether you are creating the shared link from the Acrobat Desktop app or from the Acrobat Web? Additionally, we would greatly appreciate it if you could unshare the file and attempt to create the share link again to see if the issue persists. Your input will play a crucial role in expeditiously resolving this matter.

    Best Regards,

    Amit Gupta

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