Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. adobe scan not working

    I repeatedly get the message "something went wrong. Please try again later." within adobe document cloud and adobe scan.

    2 votes
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  2. help. go back the way it was

    Search by who it was sent to. not by contract name. I have the same document name 300 times. I can't find who I sent it to now

    2 votes
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    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  3. Horrible update

    The re-design of adobe sign is terrible. There is no way to easily tell what is outstanding, waiting for a signature. It is ridiculously cumbersome to have to click on every recently sent document to find out which one belongs to which person when you've sent out a significant amount of documents to be signed.

    It's not user friendly at all. So many clicks are required to get anything done. Things can't easily be cancelled, templates can't easily be deleted.

    The update is a nightmare.

    2 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  4. horrible new UX for adobe sign. How can I access old UX?

    Please tell me how I can change back to the old adobe sign UX interface? This new roll out is HORRIBLE and I can't navigate it or find old agreements using email search!

    2 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  5. This Update Blows A Fat One

    This update sucks ***. You can't tell who you sent documents to. Please fix this!

    2 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  6. New Website Design

    Is it possible to revert back to the previous design of the website?
    I don't think the new design is user friendly. With the old design it was easier to use as all agreements were categorised, ie:
    - Out for signature
    - Cancelled
    - Signed agreements
    If this is a feature that is available in the new design, please can you make it more obvious as to how to categorise the agreements. With the new new design, all agreements are just listed which is not efficient when you want to quickly check your agreements that you need to follow up…

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. access to older documents

    Is there a way for us to access all of the documents that we had in our account before the app changed?

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. New version is no good

    Can I go back to the previous version of the website? This new one is harder to use.

    Thank you.

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Inefficient

    Can't view participant without opening- which is useless when you use templates.

    Template Library is not accessible unless you manually search for it.

    There is no way to effectively edit, resend, or manage the documents anymore.

    The inefficient changes are enough to look at other services that provide ease of use along with functionality. Don't want to got that route, but this is a productivity killer.

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. 3 votes
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  11. New update is unworkable and I cannot run my business. Adobe is costing me money.

    The new update is terrible. I cannot move the window anywhere. The minimize and close buttons don't work. The program is absolutely useless now. I can't even right click to snap it left or right. and clicking the x or minimize just affects the program behind it. This is not workable and I need to use this to run my business. fix this now.

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. HATE NEW FORMAT

    HATE NEW FORMAT SO MUCH. WHY GET RID OF THE DASHBOARD?

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. give power to your users, not to you

    pour le site, je ne sais pas, je ne vois pas l'intérêt du service. en général google drive ou one drive font mieux le travail.

    pour ce qui est du logiciel, c'est de pire en pire. j'aimerais vraiment faire un retour sur le sujet, mais l'utilisateur est bon qu'à payer non ?

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Widgets?

    Is it no longer possible to create widgets?
    I haven't been able to find out how to do that on the new interface.
    Please bring widgets back or make it easier to create a new one, because I can't seem to figure out how to do that!

    1 vote
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  15. can't see who I sent docs too.

    How can I see when clients view the documents? I also can't see who I sent things to with this new format. I'd have to open each one to see.... doesn't make sense. I don't like the new format!

    2 votes
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    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  16. Beschissen

    beschissen

    2 votes
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    0 comments  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adobe Sign Manager not working on Safari

    Why doesn't the Adobe Sign Manager work on Safari?

    2 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  18. Update completely buggered my workflow

    Since the update, Document Cloud is completely broken. It no longer supports any of the PDFs that I normally use (and worked before the update), nor does it function in Chrome now. This is severely interfering with my workflow pipeline. PLEASE FIX.

    2 votes
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  19. Adobe Sign email verbiage misleading

    Adobe Sign confirmation emails say "signed and Filed!" This is confusing verbiage for a law firm retaining clients, since "filed" typically means lawsuit was filed.

    1 vote
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  20. Usability of New UI Update

    Him the new interface is really confusing.
    - It's hard to find and manage my templates
    - It's hard to even use a template, which is the whole point of this solution
    - In the list of documents, It's not clear what the status of documents sent for signature are
    - It's not clear who the document was sent to

    Please don't launch UI updates until you actually finish the functionality. The old Adobe sign interface wasn't pretty, and it had some usability problems, but you don't fix them by launching something worse or incomplete.

    Adobe makes DESIGN TOOLS. I…

    2 votes
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