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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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6504 results found

  1. Not opening document

    my Adobe reader is saying that it wont open and some features wont work. It wont open my file at all. if it does it says its blank.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Ronda,

    We are sorry you are experiencing trouble with this feature. Could you please send us the document you are trying to open? And we will try and replicate this issue to do a further inspection on the matter.

    Thanks,

    Sign in Acrobat Web Team

  2. Cannot convert for free using Acrobat

    The Acrobat PDF reader is preventing me from converting word documents to pdf on my computer, asking me to pay for usage. Converting to pdf is and should be a free service. Demand correction and explanation.

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  3. Saving Files

    Alike offline file editing, if saving files have the option of overriding existing copies, instead of creating a new version with every single highlight or conflicting copy is really annoying. Please allow a save feature in the online version of Adobe as well to override or save on top of the existing file.

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  4. Language names not understandable

    Hi there, when importing a document for conversion, you can select the language of the document but they should be written all in English otherwise it's impossible to know which is which.
    thanks!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. not converting pdfs to xlxs as usable

    re: converting all 2022 Chase statements from pdf to xlxs - it's an un-usable conversion. it places the transactions in one cell as image.

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  6. You suck

    Well, it could work for one thing. Do NOT charge my credit card. I've spent too mujch time on this **** program. Could have combined 10 files by now. Tired of this new lazy tech support.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  7. 不具合

    ページを数秒ごとに再読込みしてクラッシュする

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  8. no good for mac

    very slow and not too much compatible to work on the mac/safari

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  9. non mi trasforma i file in excel in pdf

    quando devo trasformare un file da excel a pdf mi dice che non sono abbonato

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  10. Poor Customer Service

    Get customer service agents that will help and not end a web chat with you mid conversation.

    Need to make improvements to stop incessant pop ups.

    1 vote

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  11. Web and desktop app work flow difference

    When I send agreement for e-sign on the Web app, I am prompted to prefill the form before sending. While the desktop app does not allow me to prefill.
    It is confusing sometimes. And will be great if I can also prefill on the desktop app.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. auth.services.adobe.com refused to connect.

    Please fix this error: auth.services.adobe.com refused to connect.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Kimberly,

    We're sorry for not resolving the issue yet, but we're triaging it and still working on it. Thanks for your patience.

    Best regards,

    Sign in Acrobat Web Team

  13. Program açılışta hata veriyor

    Ürünü kullanamıyorum

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Showing the wrong receiver name

    Showing the wrong receiver name
    I found a bug at the adobe acrobat
    Adobe Acrobat is changing the user name on consent form...

    I've filed a consent to L. S., but after sending it, Adobe is showing it as W.S. at the documents page, but when you go to check the file it shows a different name.

    Would it have any issues on the document signature and name displayed in the document?

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi UX Team,

    We're sorry that you're experience this issue, we will take under review your case.

    Thanks for letting us know, and if you have any other issue, doubt or suggestion, don't hesitate to write in this forums.

    Best regards,

    Sign in Acrobat Web Team

  15. UI

    Adobe's UI has been a very poor experience for me from the first time I used your cloud-based suite. It's hard to nail down where the problems are but navigation, searching, information on-screen and "what to do next" is quite bad. Rather than ask me you should first fire your UIX team and hire a new set. Looking forward to seeing what they come up with.

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  16. Adobe E-Sign allowing only signer 1 in bulk send

    How do I add multiple signers?

    I want them to sign the same document in different places. The add a signer seems to be missing. I do not want everyone to be person 1. I need person 1, 2 and 3

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Resolved  ·  AdminHector Luna (Admin, Adobe) responded

    Hello Abbie,

    Thanks for requesting help with use, on the same page that you send on the screen shot, add the first signer, then use TAB or SPACE to add another email as signer.

    If you have any other question or suggestion, let us know.

    Best regards,

    Sign in Acrobat Web Team

  17. Can't save

    I can't save on the online adobe version. Why?

    1 vote

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    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
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  18. Imposible to remove a cross that was my signature before the import

    J'ai une enorme croix à la place de ma signature dont je n'arrive pas à me débarasser

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Florian,

    We are sorry you are experiencing trouble with this feature. 

    Would you be so kind to explain the issue you are facing a little bit deeper? That'd be really helpful for us to have a better understanding of the problem. 

    Also, it'd be great if you could provide the document as well.

    Thanks,

    Sign in Acrobat Web Team

  19. auth.services.adobe.com refused to connect.

    auth.services.adobe.com refused to connect.

    Fix the above error please.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hello Kimberly,

    Thank you for contacting Sign in Acrobat Web Support regarding the issue. We apologize for any inconvenience you may have experienced while attempting to connect to aut.services.adobe.com, we will triage your issue and keep you informed about it.

    Best regards,

    Sign in Acrobat Web Team

  20. I can't combine files

    Can't combine files

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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