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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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5262 results found

  1. Adobe is the worst software ever. It holds people ******* who do not have it. It forces people to buy it just to do basic business functions. THE WORST!!!!!!!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  2. I have a new lap top & trying to upload software which I was successful with. However, all of the features of Adobe Pro are not loading. The 'edit PDF' feature is not loading.
    This is the MAIN reason I subscribe and need help getting it to load.

    Please have someone contact me to assist in this.
    Alex

    1 vote

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  3. This is the most frustrating system I've ever used. I can't even access my files that way you have me set up here. Please stop charging me $14.99 a month for such lousy service Adobe!

    1 vote

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  4. You really should be able to give more information when viewing the columns of "recent" and such documents you sent for signature. For instance a column showing WHO you sent it to for signature is helpful because then I don't have to click on 7 files to find the right one since they are the same file sent to different people.

    1 vote

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  5. I want to cancel my account. How do I do it.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hi Lawrence,


    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Thanks,

    Shweta

  6. I want to request that Adobe writes a Zap (Zapier) for Adobe Sign. I am utilizing Adobe Web Forms and Sign to get my contracts signed. When the contract signatures are complete, I need to send the data I collect in the Web Forms to applications like Google Contacts and QuickBooks Online. I asked Zapier about this and they said I need to request this functionality from Adobe. Thanks! Katie Andersen, katie.andersen@collegefitoc.com

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. No encuentro donde cambiar la dirección para las facturas y he tenido que comprar una suscripción este mes y la factura ha salido con dirección antigua.
    ¿Dónde puedo cambairla y me pueden emitir nuevamente la factura con la dirección correcta?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. IT IS ABSURD THAT YOU HAVE TO PAY FOR A SUBSCRIPTION JUST TO ADD 2 PAGES TO A SINGLE PDF. WHY? THIS IS PREDATORY PRACTICE OF FORCING PEOPLE INTO PAYING FOR SOMETHING THEY ONLY NEED ONCE.

    1 vote

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  9. This is organization account and I am the admin on this but still I can't use this software.

    I can't use E-Sign feature. Could you please give me support and resolve this issue ASAP.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  10. I'm a new user and its impossible to understand how to use this. I mean how do I download the product to my desktop and I want to put it on my lap top. Can't you make it easier, I mean Life's short.

    1 vote

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    2 comments  ·  Create PDF  ·  Admin →
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  11. 「ファイルサイズの縮小」の「PDFの圧縮」で、PDFの圧縮率を変えた複数(大・中・小)のバージョンで保存したいのですが、2回目以降は「「(PDF名)」はすでに圧縮されています」と表示されてしまい、できません。どうすればよろしいでしょうか?

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  12. the text is garbage, i cant understand any thing

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  13. You are terrible people forcing me to pay an excessive feee if I want to cancel the product. This is just bad business practice. I was looking at the service to see if I needed it...I do not. I am not a big business but one person work. This is not needded for me. I can't believe I have to pay well over one hundered dollars for a service I would want to cancel. You guys are a RIP OFF and Awful.

    1 vote

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  14. your authentication and support are a complete and total waste... infinte loops, not helpful support people that just disconnect chat and leave you hanging. Absolute worst software experience I have ever had

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Why have I been paying for this service for a year when I cancelled it? I see you have now started another year of subscription when I cancelled this already.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  16. Im trying to cancel my subscription, why you need to charge me 116 to cancel my subscription?

    1 vote

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    1 comment  ·  Subscription  ·  Admin →
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  17. I'm not able to access my firm's 'Shared by Others' documents tab as well as the Templates.

    Trying to solve this issue has been extremely frustrating due to the lack of support from customer service.

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  18. Cannot download app. How do i get refund?
    It is trying to force me to connect my OneDrive or use in Webversion. I do not want that. I just want the app on my machine.

    Error message attached. very frustrating.

    If app install on desktop is not possible, please apply refund/cancellation.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  19. hello

    as a user that is increasingly using the Acrobat product (and particularly Adobe cloud), I've started thinking about features that would make the product so much more useful than it already is:

    1. people read tons of PDFs, but these are often organized somehow, in my case by project. it would be very useful if notes, highlights can be structured more centrally, and aggregated by project. E.g. the 'top folder' (ultimate folder the user, top folder right underneath it). any highlights could potentially be 'labeled' so that these can be filtered and aggregated by topic.
    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. My laptop died, I got a new PC and I can see all information in my account about new products you'd like to sell me, but no information or links on how to download the product I actually subscribe to and need to install on my new device!!

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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