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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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6053 results found

  1. I can not seem to use be able to use the free Adope Acrobat

    I can not seem to use the free version of Acrobat without being prompted to start or buy the new version

    2 votes

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  2. Terrible software, worse company

    I'm truly shock at how miserably worthless this software is. No wonder everyone in graphics worth their salt I know avoids your company like the plague. Keep working on a useless AI chatbot like it'll fix your stock dropping like a rock.

    2 votes

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  3. Undeliverable Error Message

    Everytime I send out an e signature request I get an email saying document was undeliverable, then a few minutes later I get an email confirming document has gone out for delivery. Please find attached screenshot of undeliverable msg.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Sandra,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  4. the worst

    terrible apps are annexable can't download cloud options to get access my 19 additional
    apps

    2 votes

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  5. Can't password protect a pdf without upgrading for an exorbitant sum each month

    Why say this is a free service to protect a pdf when you won't let me get past the "select a file" portion without asking me to upgrade. I don't need to do anything else with pdfs, I just want to password protect them.

    2 votes

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  6. Desidero stampare i documenti a video, altrimenti cancellatemi!

    Ho importato una ricevuta di pagamento ottenuta da Bancoposta avendo pagato una bolletta. ora io voglio stampare questa ricevuta che ho scaricato dal servizio di Posta in arrivo, non posso farlo perché il vostro programma Acrobat me lo impedisce. Ma siamo matti? Perché non posso stampare la ricevuta del PagoPA che vedo chiaramente sullo schermo? Tra le opzioni che voi mostrate lateralmente e che non mi interessano assolutamente non esiste il logo della stampante da cliccare per stampare, perché? Se non posso stampare i documenti visualizzati con Acrobat, allora non voglio più usare la vostra applicazione! Cancellatemi! Maria Teresa Chimenti…

    2 votes

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    0 comments  ·  Documents/Upload  ·  Admin →
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  7. this thing does not work

    I'm just trying to remove text I don't know why it's so difficult I'm throwing money away on this thing and so far the help has been usless

    2 votes

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  8. It does not get delivered to some emails even though they are valid

    Hello

    When a request for signature to some valid email addresses, the email get undelivered. Please assist

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello,

    We are sorry you are experiencing trouble with this feature.

    Please check the email's spam folder to verify the agreements you are sending are not being forwarded there by mistake.

    If you are not able to find them, please double check if the agreement was sent with Sing in Order on. You can visualize this, following the next instructions:

    1. On the Main page click the "Documents" tab on the top left corner
    2. Click "In progress" under Agreements
    3. Find the agreement you want to do a follow up on, and click on it
    4. On the right hand panel that pops up, scroll all the way down
    5. You will find the "Recipients" section
    6. If the recipients are listed with numbers, an email will be sent to the next recipient only when the previous one has signed the document
    7. If they are not listed with numbers, there should be no problem on…

  9. Adobe is a disaster

    Your system is a disaster. It's incredibly complex and bloated, non intuitive and costly. It can't do the super simple things that are actually needed (eg reducing file size) and instead bombards users with "what's new" and totally irrelevant AI prompts.
    Get real and improve this product.

    2 votes

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  10. tell me what I have paid for. ALso I do I save

    I do NOT want to upgrade. I just want to have access to what I have already purchased. Your site is confusing

    2 votes

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  11. Editing is challenging

    I find editing documents challenging in Acrobat. It was once very straightforward.

    2 votes

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  12. ファイルを開くときにエラーメッセージが表示される

    以下のエラーメッセージが表示されます

    2 votes

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    0 comments  ·  View PDF files  ·  Admin →
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  13. Why does this paid service do nothing useful?

    Make this service at least 50% less buggy and terrible. Copy and paste does not work, images appear as blank boxes, and the app crashes every three seconds.

    2 votes

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  14. Edit text

    I am unable to edit certain text on some files. Why is this? It is usually after I create a form and fill in blank areas. I can edit the form areas but not the parts filled in. It is very frustrating.

    2 votes

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    Under review  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  15. Web app Development in Delhi

    For top-tier Web Development Agency in Delhi, look no further than Ebslon Infotech. They excel as a reputable company specializing in Web development, offering tailored solutions to meet your business needs.

    2 votes

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  16. Message Body - can't be deleted - Send out for Signature

    I had issues when Sending the document to signature, I could not delete any of the text in the message body.

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  17. I'm experiencing issues accessing Pro plan features on the web version

    I am unable to use the features included in the Pro plan on the web version. Despite refreshing the page multiple times and even re-entering the site, the functionalities remain inaccessible. However, I tried using them in the app, and there were no issues.

    2 votes

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  18. Propuesta 3 con recomendación

    Propuesta 3, me gusta mucho si me gustaría que tuviese algún otro detalle con alguna flor/diseño y como para darle un toque más único de la marca , también fuese como el logo alterno fuese como del primero con la “U”.

    2 votes

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  19. Bulk send keeps saying proccessing

    Make bulk send work....

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Henrik,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  20. Annoying Link with Outlook PDF Attachments

    I do not want the prompt to come up regarding sending my PDF as a link. It is blocking part of my email and is extremely annoying.

    2 votes

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