6053 results found
-
Adobe Sign Is Crapping Out - I don't care about AI--Fix what I pay for.
Adobe Sign/E-sign keeps erroring out when I try to add a signature block. I have tried to use it 7 times and it keeps crapping out.
I have used different documents. I have tried to make a template.
I have tried to use a PDF and Word document.I am very disappointed -- how can I rely on AdobeSign for time sensitive items?
2 votesHi Tj Gentle,
We're sorry to hear that you're having this kind of issues, could you provide more information in order to triage your issue better?, providing the document used, a video or steps that you followed to get this error would be very useful to us.
Thanks,
Sign in Acrobat Web Team
-
sürekli hata veriyor
Her istegime program hata veriyor.
2 votes -
you make every sigal thing for pro
I hate you make the word to pdf pro and every singl thing for pro f##jk
2 votes -
tend not using this anymore as I cannot find my way anymore in the functionalities
very user unfriendly compared to previous version
2 votesHi Margie van der Valk,
We're sorry to hear that you feel unsatisfied with the product, we would appreciate your feedback on which features you find unfriendly. In order to keep track of your suggestion, please, let us know if you're using the desktop app or web app, and what kind of task you aren't available to complete.
Thanks,
Sign in Acrobat Web Team
-
Refund all of money immediately.
This is extremely irritating. My access keeps switching from one account to the other not allowing access to my many years of paid for Adobe Acrobat.
Refund all of my money. Immediately!2 votes -
Adobe Sign not working
Why is Adobe Acrobat Sign not working? For two days now I have been trying to send a document for signing, and I get a red box flash up saying "sorry, something went wrong".
2 votesHi Ian,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Thanks,
Sign in Acrobat Web Team
-
acrobat Sign wont work
Why wont acrobat sign work on this document?
2 votesHello Levi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about this issue? For example steps you do to encounter the issue or if is happening with an specific file.
Thanks,
Sign in Acrobat Web Team
-
Comments won't post
I cannot post replies at all. It keeps saying that it's unable to post my comment at this time and to try again. This is unacceptable as I am unable to do my job. Please fix
2 votes -
Unable to download or print PDF from Adobe cloud
If I cannot print or download the PDF document, then why should I store any document on Adobe cloud?
Nothing works. Do you even test your product?
2 votes -
Terrible free trial experience
Possibly the worst free trial experience on the internet. It's not really a trial if I can do one file. Not a chance I subscribe as I assume this is indicative of the continued experience.
2 votes -
cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears
cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears
On Adobe Acrobat web, if you have an unlicensed AKA FREE account, you can integrate 3rd party storage by going to Documents > OTHER STORAGE > ADD STORAGE. For my account, the options include OneDrive and Google Drive.
The moment I add an Acrobat Pro subscription to my account, this entire OTHER STORAGE section disappears.
I remove the subscription and the OTHER STORAGE comes back.I have tested this on the following operating systems and browsers in all combinations:
Windows 10, Google…2 votes -
New AI popup blocks my content
Hi there! I'm trying to use the search function in a PDF, but this popup encouraging users to use the new AI tool is actively blocking the search results I'm trying to review. Users should be able to clear the prompt so that people who are not allowed or don't want to use AI can still use the CTRL+F function as intended. I am unable to use AI in my work, which inherently requires human discernment. An annotated screenshot of the issue is attached. Thanks!
2 votes -
difficult to use
Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more…
2 votesHello Doug,
We are sorry you are experiencing trouble with the new feature. You can go back to the legacy version of the software by unchecking the option "Use the latest version of Request e-signatures" in your Settings when you click on the User profile picture (Right upper corner).
Also, as for the centered character in the boxes, you can do that trick by double-clicking a text box and under Text format (Please see attached) select the second option.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
the cloud experience for acrobat pro is horrible
Stop it with making everything a cloud-based experience. It's lame and fails the user experience. It is not well-featured, and is not easy to use, and flat out doesn't work for saving files locally, for editing/fill&sign flow and ease of use, nor exporting PDFs. Get rid of the cloud **** and bring back a real app on a real hard drive. Your old app for acrobat pro was just fine. Then you had to make it "all online" and break it. I cannot even download PDF files anymore, the button doesn't work for "download".
2 votesHi Jordan,
We are sorry you are experiencing trouble with the new feature. We are triaging your issue and are gathering more information to understand the problem better. Would you be so kind to send us the document you are having issues with? And if possible, please tell us the steps you take to download a file.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
Missing Individual Files Download
When sending agreements, there is an option to download individual files that actually used to work prior to this update. Unfortunately, now all documents uploaded to be electronically signed are bound together and cannot be downloaded as individual files. Please change this back!
2 votesHi Taylor,
We are sorry you are having issues with the app. Although this feature is not available in the most recent version of the application, it will be available in an upcoming update. Thank your for your patience and for reaching out to us with your feedback, we truly appreciate it.
Thanks,
Sign in Acrobat Web
-
AI Assistant is not working - gives an error message
AI Assistant is just saying "an error occurred". It doesn't work?
2 votes -
Editing PDFs on device is needed, not just viewing
Opening files from the device needs to be able to actually edit the file without uploading to cloud storage. Some of us use Google Drive but can't give Adobe access, and have Chromebooks that can run it! Google has an app that can edit PDFs on the device, so prove Acrobat is better without using Adobe Cloud Storage, please! Without it, I can't edit files in my Google Drive.
2 votes -
Penalty is a joke
You can improve service by not charging people who actually did not use your product!!! I bought your monthly subscription, but it did not serve the purpose. There was no point in me continuing to pay monthly for a product I did not need. Instead, I had to pay 100+ USD not to use it. Absolute joke
2 votes -
Editing PDFs on device is needed, not just viewing
Very slow to select items. Also, for Chrome OS users, we need to be able to edit files directly on the device instead of saving them to cloud storage, as that will let us edit files in our Google Drive without signing in. Much easier instead of worrying about access to our Google Drive being blocked.
2 votes -
MONSTERS
THERE IS NO PAYMENT TO PROCESS LET ME CANCEL MY FREE TRIAL.
2 votes
- Don't see your idea?