Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. pdf reading progress sync icon

    in web version, pdf reading progress sometimes are not synced, I'd like to see a indicator(icon or something) when scroll mouse...

    1 vote
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  2. I have paid for something you are delivering on

    I have purchased your service only to convert files from pdf to word and all I have received is this attempt to get me to purchase document cloud and subscribe to things I don want. I am wasting time I dont have ....

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Name change

    I cannot seem to change my last name (divorce) on my main screen. I have changed it on my profile, but it still shows up as my old last name. Sends files with my old name. Anyone have any ideas?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Form doesn't work - boxes act like images

    What happened to Acrobat's ability to recognize a form and set it up so that we could fill out the boxes? This is awfully cumbersome, forcing me to space over for each character. Not worth the money!

    1 vote
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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. text appears too high. folder doesn't update

    Since the latest revision, text appears higher on the form than it appears when you are in fill & sign mode. Also, new files don't appear unless you go out of "files" and go back in.

    1 vote
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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sumário duplicado

    Sumário duplicado nos arquivos PDF no tablete Amazon Fire HD10

    1 vote
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  7. Don't like the new interface!

    The <- arrow takes me back to "Home" vs going back to "For Viewing" after checking on an item. :-(

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  8. Lost functionality

    The old interface aloud me to forward shared files including the message. This came in handy if my client deleted the email and I have to quickly re-send.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  9. Not what I'd hope.

    I still find it harder to use the new interface! I would have much preferred the ability to delete folders, share more than 50 files, and include more that 1000 characters in a message!

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  10. All my attempts to convert PDF files to DOCX have been unsuccessful. I want to cancel my subscription.

    I haven't had a single conversion to docx work. How can I cancel my subscription?

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  11. Review won't convert a non-PDF to a PDF?

    Issue - The DC Review service can't convert a non-PDF to a PDF directly? Even though the DC web service can convert a non-PDF to a PDF?

    Steps:
    1) Go to documentcloud.adobe.com
    2) In Quick Start, go to "Send for Review"
    3) Drag PPTX file (Windows) from Windows desktop to web browser.
    Result: Error message "File ignored"
    Expected: Review service should be able to convert non-PDF to PDF (since DC service can do this).

    1 vote
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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  13. not optimized for Mac and needs updating

    not optimized for Mac and needs to be updated

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. **** **** **** program

    Absolute garbage. I want to organise pages without going onto the cloud. My internet connection does not support half your functions. Shittest program ever.

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  15. How do you convert a .pdf to a docx. It is not obvious from pdf.cloud.

    Ugh!!!!! I am in .pdf services. I cannot convert my .pdf to a docx. Uploaded the file. I clicked on export. I keep getting these windows that say add more. What is the problem. I thought this was supposed to be easy.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  16. desktop client

    can you provide a desktop client for document cloud like onedrive, dropobox ecc.?

    1 vote
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    1 comment  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  17. Can no longer edit my pdfs . it appears the pdf is affected by Google Chrome, but I cannot figure out how to edit now

    Google Chrome appears to prevent me from editing pdfs now. I dont know how to get that feature to work now

    1 vote
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. acrobat won't download

    Acrobat won't download

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Trying to add a widget but it's stupid

    How do I extract pages without using this bloody rediculous cloud system?

    1 vote
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    0 comments  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →
  20. Selecting, moving, downloading files is a joke (also i cant even see the category options in the bar below, had to click around and guess)

    The scanner is great but this website is a joke. Can't move more than 50 documents, cant download more than 50 documents, but there is no way to select just 50 or select a range of files by date. The only way seems to be clicking each individual document but guess what happens when you accidentally click a document??? It unselects all of the docs you have selected. You also can't create a folder while moving documents which should be an option (aka the first time any one goes to select and move documents but hasnt created the folder they…

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
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