5928 results found
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Wish I did not open the account
Totally disappointed to see charges to my card despite cancelling subscriptions. Just learned I am being charged for photoshop. Fantastic. Please cancel all subscriptions and stop charging my card. Never coming back again
2 votes -
Lost Notes
It lost comments/notes I made on 138 pages of reading!!!!! Maybe make it so that doesn't happen. I even tried saving the comments, and they are gone. Now I get to spend my birthday weekend reading. Thanks. This is wonderful.
2 votesHello Eric Doise,
Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web.
Our team will prioritize investigating this issue, and I will ensure to keep you informed of any updates.
Best regards,
Amit Gupta.
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Glitch found
Hi, glitch found. It's hard to figure out where to submit glitches to. I've attached a screenshot from adobe sign
2 votesHello Eric,
We appreciate you reporting this issue to us. Could you provide the steps you use to reproduce this issue?
Thanks,
Sing in Acrobat Web Team
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******** FOR BREAKING THIS APP
You ************* have completely broken this ******* signing app. I have two inventor declarations. I pre-fill the inventor names. Your ******* software will not leave the names alone. It is ON ITS OWN editing my ******* document. WHAT THE ACTUAL *??!!! How is your company so **** incompetent!!!! JESUS ******* CHRIST YOU WASTE SO MUCH OF MY TIME!!!!
2 votes -
Comment point size too small!
Comments are very small and hard to read at default. Need to be able to increase the point size of comments. Current workaround is to download to desktop, defeating the purpose of sharing and collaboration.
2 votesHi Lee Dean,
Thank you for your feedback. We apologize for any inconvenience you may have experienced with Acrobat Web. When you mentioned that comments are very small, could you please clarify whether you are referring to the "Sticky Note" icon present on the document or the comments displayed in the right-hand panel (RHP)? Providing additional details will assist us in resolving the issue more promptly.
Best regards,
Amit Gupta
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PDF not converting
when i try convert PDF to Excle it does not work, it says an error has occurred which stopped
2 votes -
Free Online Tools x Basic Membership
I've a basic account for photography and I noticed that in order to do some PDF operations (to use the tools) I need to log out to be able to use some free tools available online for free for everyone (that is not logged in with a basic account). I imagine that this is to force us to upgrade the plan, which I unfortunately can't afford, and if I could I'd choose 'small pdf' that does the same and is cheaper. Why not allowing users with the basic accounts to use the same tools available online for free on the…
2 votes -
Türkçe karakter sorunu
Pdf düzenleme moduna dosyamı eklediğimde bütün türkçe karakterler bozuldu.
2 votes -
Necesito deslogueo de cuenta adobe
Necesito salir de una cuenta adobe
2 votesHi Ricardo Muñoz,
To log out of Acrobat Web, please follow the steps below:
- Click on the avatar icon located at the top right corner.
- After clicking, a menu list will appear. Select the last option titled "Sign out" from the menu.
- You will be successfully logged out of your account.
Regards,
Sahil Kapoor
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Mandatory to share a link vs attach
I have tried every solution to stop getting a link when I try and share a PDF (I want it to attach) and nothing works! It looks like all the issues are due to the document cloud but there is no obvious way to turn that terrible feature off!!! I have the boxes unchecked under preferences and I've changed the settings in my outlook under add ons. This is awful!
2 votesHello Sue Gaudet,
We appreciate your communication and sincerely apologize for any inconvenience you may have encountered while using Acrobat Web.
We have taken your feedback into account and will certainly explore how we can incorporate it into our future plans.
Best regards,
Amit Gupta.
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Bad new interface
The August 2023 update where the interface was completely changes is horrible. The old interface was intuitive, and the new interface is not only not intuitive but disrupts formerly efficient workflow. Bring back the old user interface - we are paying customers.
2 votes -
Poor Quality Conversions PDF to JPEG
Converting A1 PDF to JPEG.
I used the Adobe online tool, which I pay a monthly subscription for. I used the highest quality setting possible however the words are unreadable. I then use a free service iLovePDF.com and it coverts with supperior quality and results.
I question why I am paying for a Adobe subscription....
2 votes -
Aplikacja sie wyłącza i w przeglądarce i na komputerze
Program 2x wyłączył mi się i to nie ze względu na brak internetu czy też wyłączenie komputera. po prostu na przeglądarce wyłączyła się karta a po pobraniu programu wyłączył się program. bez żadnych zapisów utraicłem 2h pracę. którą po ponownym wykonaniu ponowniue utraciłem. jest to karygodne że podczas pracy w przeglądarce nie było zapisu kazdej zmiany oraz fakt że program wyłącza się sam z siebie i to nie przez przeciązenie komputera
2 votes -
Language problems
Доброго вечора, якого дідька в мене москальська мова замість англійської? Це знущання за мої гроші? Як мінімум - не повага до користувача. Я вимагаю українську мову в інтерфейсі вашого сайту.
2 votes -
Üyelik iptali
Üyeliği iptal ediniz lütfen
2 votes -
Changes aren't saved from app to desktop
I have Adobe Acrobat on my phone. Whenever I highlight or do any comments on documents that are on the cloud, from the app hey won't register on the desktop version.
2 votesHi Valentina Fajardo,
Thank you for your feedback. We sincerely apologize for any inconvenience you may have experienced while using Acrobat Web. To assist us in promptly addressing the issue you encountered, could you kindly clarify whether you are working with a shared file or a personal file? Your input will greatly assist us in expediting the resolution process.
Regards
Amit
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déception : fonction payante !!
quelle déception de ne plus pouvoir enregistrer gratuitement sous pdf un fichier word/mac comme je l'avais toujours fait ...Je suis dépitée.
2 votes -
Acrobat Organize pages - error loading pdf
Is adobe online acrobat down? It is 'unable to display recent files' and Organize Pages feature not working with error message "Unable to edit ... This file may be password protected, encrypted, corrupt or a PDF form." Pls see attached image. Thanks.
Has been like this since 31Jul 2023 Monday.2 votes -
Crop tool not working.
The crop function for PDFs just shows "loading" and does not ever load so you can actually crop your PDF. I have tried different WiFi networks, etc, to troubleshoot.
2 votesHi Jennifer Contreras,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow or file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
Hoping to hear from you soon.
Thanks,
Indu
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Worst Customer Support I've Ever Experienced
Worst customer experience EVER!
Tried to subscribe to the trial because my access to my existing account was not working. Site signed me up for a new subscription and then that didn't work (every time I tried to use a function (in this case Combine Files) a pop-up appeared asking me to sign up for a new subscription.
Tried to get support via Chat and after many questions was finally sent to a Live Agent. I waited for 2 hours pinging them every 5-10 minutes w/ no response.
When I tried Chat support again this morning the system informed me…
2 votes
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