5268 results found
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Has somebody tested this app?
Too many bugs... Error after error after error... come on! I hope you can check the log for my account, I'm not even gonna try to describe
1 voteHi Nicolas,
Thank for reaching out and apology for the trouble. Our team has fixed the issue and the link should launch fine. Please let us know if you still face any issues.
Regards,
Acrobat web team
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Constantly getting error messages all evening 2024-03-12
What is wrong with this platform - all it does is give error messages 2024-03-12
1 voteHi Alma,
Thank for reaching out and apology for the trouble. Our team has fixed the issue and app should work fine. Please let us know if you still face any issues.
Regards,
Acrobat web team
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Can't backspace or delete message body
Hi - I've noticed that the "Backspace" key nor the "Delete" key are affective when attempting to edit the message box prior to sending a document for signature. Makes this theing a type-writer, effectively... Please look into this!
1 voteHi Drew Williams,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Acrobat Web Team
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Shortcut keys not working
For months, I can no longer use shortcut keys (Ctrl+C) in Adobe Acrobat Pro. I have searched for resolutions, but nothing works. This is super frustrating.
1 voteHi Richard Liles,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Acrobat Web Team
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Auto created fields will not be deleted
Fields have been created for me but some are not actually places for the signer to enter information, and when I click "Delete Field", the field will not be deleted/removed. So I have to go back to the old version which is frustrating.
1 voteHi Annie Boehnen,
Thanks for keep giving us feedback. We are triaging your issue and are gathering more information to understand the problem better. Thanks for your patience. If there's any other topic, issue or problem, let us know.Thanks,
Sign in Acrobat Web Team
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Poor customer experience and extortion
The acrobat product does not really work. There is way too much latency in network for this product to be useful. It takes way too much time. I tried once. Paid for another 6 or so months when not using the product because of lack of usefulness. On top of that I learned Adobe requires a cancellation fee worth around 3 months of subscription. Very poor customer experience, I would actively advise anyone to not use this very poor service, that hits you with cancellation fee. Very poor!
1 vote -
Website and functionality not working
Website not working, it says "Unable to display Recent files. Please check later." Not able to view uploaded document. I recheck my connection as well but progress bar is running without any output.
1 vote -
Completed documents appearing in Waiting for you section
There are signed documents that are appearing in the "Waiting for you section". They are completed and not in fact waiting for a signature. Please fix asap.
1 voteHi Mincor Accounts,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.Thanks,
Sign in Acrobat Web Team
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Terrible
I pay $20 per month for a fragmented, scewed up process that i expected to be seamless within my operating system. Fix it or I will do everything within my power to get rid of Adobe.
Extremely frustrating.
Please pass onthe comment to the U of Phoenix MBAs that are running the company.1 vote -
Acrobatのreview機能(Web)のフィードバック
カタログなどのコンテンツを数人でチェックする際に使わせていただいてます。
解決済みのコメントも
プレビュー上にも図示されていてほしいまたは表示させるかどうかを作成者が選べるようにしてほしい。
アップデートが頻繁にあり、とても使いやすくなっていってます！
1 vote -
Tap & Sign?
My customers are confused by the button to complete signing the documents that we send them. They don't understand that in order to complete the signatures, they have to click or tap on the "Sign" button at the top of the page. I think it would be more simple to change the word on the "Sign" button to "Click to Complete Your Signature" or Click to Finish your Signature" or "Finish" or "Complete" and to move the button to the bottom of the document, which for most other e-sign services, is the most logical location.
3 votesHello Melinda,
We really appreciate your feedback and will considerate for feature updates.
Thanks,
Sign in Acrobat Web Team
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Extract pages BROKEN
WTF happened to extract pages?
When I try to do this I'm taken to this unhelpful URL:
https://acrobat.adobe.com/link/acrobat/organize-pdf/It amazes me how often you all fix things that aren't broken and in the process break them.
1 vote -
Missing Signatures, No Technical Support Available
My Signature was deleted from my Adobe Account. Your technical support team refused to help restore it. I have hundreds of saved documents in Adobe that are signed with this signature. Adobe could recover that signature from any of these documents, but refuses to help
1 voteHi Kirk Foster,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.Thanks,
Sign in Acrobat Web Team
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Copy and paste
There used to be the ability to copy and paste a message into the message box, but now you have to type it in and if you make a mistake, it won't let you backspace or delete it to correct the mistake.
1 voteHi,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Acrobat Web Team
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Signatures Not on Lines since Update
Since the update, signatures and dates are not appearing in the spots they're supposed to be, or where the blanks appear to be before the form is sent for e-signature. Usually the signature/date is higher than the blank line, appearing in the form writing.
1 voteHi Kelly Simms,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web
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Fill & SIgn option not working
FIll & Sign option is not working
1 voteHi TK Subhash,
We're sorry to hear that. In order to help you, could you provide us more information? You mean the option in the top bar? Isn't sending you to the tool? If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web
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Issues with Adobe Sign platform - status not updating
Hi there, my team and I are experiencing issues with Adobe Sign documents not updating the status and signatures completed within the documents screen even though when you go into the document all signatures are completed. From the main screen the document is stuck on 'out for signature'. Can this technical issue please be investigated and fixed? thanks
1 voteHi Tegan Findley,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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useless
your platform becomes unusable with large files
1 voteHi,
Thank you for bringing this issue to our attention. We are continously working to improve our users' experience with larger files.
Please let us know the exact issue you faced with the larger files.
Regards
Amit
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New
Eeasy
1 vote -
Updates are making the software almost unusable
The updates made to the "Request E-Signatures" in Adobe Acrobat have made things a lot more difficult to use.
I use a template form to send multiple documents for sign-off by up to 4 people at a time. Each person has their section to complete and sign.
I used to be able to open one document, select "Request E-Signatures" and the "more options" would allow me to add more documents and add the template form I created online.
I am no longer able to do this through the Adobe Acrobat desktop application but have to do a long-winded roundabout way…
2 votesHi Clara,
Thanks for asking, I'm glad to help, the following steps might help you to use Prefill role:- Open a file with Request Signature
- On Recipient modal: Allow sequential signing by checking the box,
- On Recipient modal: The very first recipient shouldn't be yourself, or the "account user", please enter a different recipient than yourself.
- Prepare document as usual.
- Prefill role should be enabled through Context Menu (Click the desired field on page > Change recipient > Prefill)
- Review & Send
If this information wasn't helpful, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue.
We are sorry you are…
- Don't see your idea?