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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5458 results found

  1. Türkçe karakter sorunu

    Pdf düzenleme moduna dosyamı eklediğimde bütün türkçe karakterler bozuldu.

    2 votes
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  2. Ugh

    I have less successful Signatures with your service, it's not easy to see or use for normal people.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Yolanda,

    We understand you are encountering some trouble with this feature. Could you provide more information about? If is related to the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  3. How do I convert EML files to PDF in bulk?

    Convert EML in bulk to PDF with attachments? Next, I'd like to recommend that you attempt Datavare EML to PDF Converter. Multiple EML files can be converted to PDF format with ease with this tool. Multiple EML-based email clients, including Apple Mail, Windows Live Mail, Eudora, Outlook Express, and many more, can be supported by it. Therefore, users may easily complete the conversion in a few minutes thanks to this. Users can print multiple EML files in PDF format and flawlessly convert EML to PDF format. The utility extracts and saves EML to PDF format with embedded attachments in a…

    1 vote
    3 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. Writing in comments results in 1 comment created per letter of comment

    Bug: when I start typing comments, each letter goes in a different comment. Chrome is up to date
    Version 116.0.5845.140 (Official Build) (arm64)

    1 vote
    2 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Started  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Daniele Grasso,

    Thank you for your feedback. We apologize for the inconvenience you've experienced with Acrobat Web. Our team is actively investigating this issue as a top priority. You can expect the problem to be resolved within the next two weeks. I will provide you with an update once the issue has been fixed.

    Best regards,

    Amit.

  5. Keyboard keys not working in comment

    When I try to write a comment related to a new E-sign PDF, all the keyboard buttons work except the arrows right and left! this only happens with this program at this point in building a new E-sign PDF request. It is super annoying to have to use the mouse to move one letter right or left!!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Nahla Ibrahim,
    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  6. serv

    horrible service, I text with a rep and he was awful. You need to work on customer skills and service

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  7. BS

    Cancel everyth9ing. That was BS!

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  8. adobe dc pro is trash

    horrible, replaced with nuance. waste of time and money. adobe X was perfect. i will be using nuance from now on, congrats you scammed my employer out of a couple hundred.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. All editing features should be free.

    Make product features free to all users.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  10. Find in document

    the "find" icon disappeared ! And "Find" function is not available from menu.
    I tried reloading the mage without success.

    1 vote
    0 comments  ·  Search  ·  Admin →
    How important is this to you?

  11. New upgrades bad

    The updates for e-Signature are terrible. the old way kept the "Initials" box small from the start. This new one has to be resized -it's so time consuming. Also I put 2 documents in to get signed at once but it binds the two together, rather than being able to download as separate files once signed - again, this does not work when forms are required for different purposes and need to be split. This may be new and getting used to it, but not helpful at all sorry. Just sharing user experience and hope this feedback is taken on…

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  12. New Version- The Absolute Worst

    This new version of Adobe is the absolute worst. A once great product is the most annoying part of my day. The program keeps freezing, does not respond to commands in a timely manner and just is an overall pain to use.

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  13. Very laggy Pro app

    The Adobe Pro app is EXTREMELY laggy, especially: (1) when you first start it, (2) when SCROLLING through the document (not even when editing!), (3) and it takes even longer to CLOSE the app. Every time I click X it freezes and I have to force close the process. I am using an i7 computer and I cannot imagine how other, slower computers must have it. Please, ask your programmers to change the way Adobe launches, so that functions such as editing etc don't launch on startup/view, and only launch when I ask for them. All the background processes that…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Frustrating formatting issue

    Hello, with the updated version of Adobe Sign the text formatting saved in my document templates are not carrying over when I prepare the document to send. I now have to manually update the paragraph settings of every form field even though the settings are correct in the template. This is a very time consuming issue for me.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. No help platform to find

    I have now 2 separate documents with each party's signature, and I can't figure out why I can't make a combined one with both signatures on it! I'm trying to find a way of contacting customer support for a half an hour now, but there is literally no platform to contact you for help! I hate this.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Emese Szabó,
    Right now we don't have that feature implemented. Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

  16. Wo exportiere ich in der Cloud eine PDF als PDF auf meinen Rechner?

    Hallo ich bin neu hier. Wieso kann ich eine PDF Datei in Acrobatreader in der Cloud gespeichert nicht als PDF herunterladen? Jedenfalls finde ich dieses Option nicht sondern kann nur den Link teilen, die pdf selber aber nicht. Das hilft mir gar nicht weiter.... Freue mich sehr über eine Rückmeldung Danke

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  17. stop making it worse

    stop making it worse

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Wladislaw Smagin FOTO UND VIDEO,
    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
    If you still prefer to use the earlier version you can revert back by following these steps:
    1.   Click on your profile icon.
    2.   Select "Settings".
    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  18. Zego

    Zego

    1 vote
    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

  19. What's new popup & unable to save preference changes

    The What's New message pops up every time i open a document & every time I update one of my preferences they revert back to the default settings.

    1 vote
    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

  20. Data and signature field sizes.

    I love that I can adjust the size of most fields, but:
    1. Please set the "Initials" field to a smaller size. Every time I have to add an INITIALS field I have to resize it.

    2. When I copy an INITIALS field, or other fields it would be great if all the same Formatting copied as well.
    3. Please change the size of the saved eSignatures so they match the size of the signature field and do not appear so small.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
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