257 results found

1. Acrobat Pro DC doesn't show Save As options when saving

   The "Save As" option is not working, doesn't show the options and saving files is impossible.

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2. Export to Excel

   I tried to export a PDF to Excel in order to capture and manipulate the data without having to retype it. When I did so, the resulting Excel document was unreadable and the formatting was off. I have several files like this that I need to extract the data from. I have Acrobat Pro for Mac. I'm using osSierra version 10.12.6. Please see the attached PDF and resulting Excel output file.

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   Need Info  ·  Adminakagarg (Software Engineer, Adobe) responded

   Hi Chantal Smith,

   The attached PDF is already an OCRed file whose output is incorrect. Try to copy and paste the text from the PDF file. It contains garbage values.

   Please provide non-OCRed file for this issue.

   Regards,
   Akanksha Garg
   Adobe Acrobat Team

3. Automation: Sort pdf on specific criteria and then export new, reduced information to new pdf

   Every week my team members print approximately a 280-page pdf of medical billing. Next, each member prints 280 pages and combs through the pdf for certain billing codes they have been assigned to enter. My hope is that with Acrobat DC there is an automated or even just a quick way to sort the 280-page pdf for specific criteria (number or word) and then export to a new, much smaller pdf that only contained the data members sort by.

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4. Adobe Acrobat Pro 9 no longer can convert a PDF to a Jpeg, PNG toi TIFF

   Something is preventing Acrobat from converting PDFs to image files such as jpeg, png, tiff. Never had this problem before.

   Whether I do "export" or "save as' there is no file created

   Mine in 9.5.5

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   Need Info  ·  1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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5. Export pdf not working

   I am trialing Adobe Acrobat to see if it will do what I want. I've been scanning a printed text of my own authorship, then converting the pdf into Word so that I can edit it. OK to start with but now it says "Save As didn't wotk. File not saved'. How can I correct this? Prof. Brian Vickers

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6. Export Spreadsheet to PDF issue

   Found a bug when converting a Spread sheet to PDF it has less room now and cuts off a whole addition row of the spreadsheet. I've been converting the same spreadsheet for 3 years and now it cuts off the last column. So, now there is less room you have to export from a spreadsheet.

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7. HTML5 Flipbook Export

   I would like to be able to Export PDFs as an HTML5 flipbook. Services around the web charge a ridiculous amount for this. Currently, this can be done as an SWF from Indesign, but not a lot of mobile devices can handle it. There has to be a better way. Even if you charged an extra $5 a month to host the files and then allowed someone to embed them (Life Flipsnack does) it would be worth it. They charge like $1000 a year.

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8. Acrobat tab in MS Word fails to complete PDF export in MAC

   I have a Mac and a PC, both with Acrobat DC Pro, both with MS Word 2016, both on same enterprise account. When I use the Acrobat tab to export a PDF from Word, it works on the PC and fails on the Mac. On the Mac, Acrobat DC Pro will start to launch, then it warns me I need to be connected to the internet and signed in (I am both). I have tried with and without Creative Cloud running and signed in.

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9. Excel Export select fixed length columns

   Export to Excel as a fixed width? Or even to text as fixed width. Will assist with merging columns during export.

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10. I have a defective PDF (downloaded).

    I got a garbage Word docx back from export (attached). When I paste a copied line into MS Word the font is 1 point. But it prints OK.
    Is there a way to detect the problem and repair it?

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11. Acrobat Pro DC used to convert XPS files from the properties menu, but the latest update gives an error message about "not supported". Why?

    The Windows 7 interface to Acrobat Pro DC used to work just great until the last upgrade. You could use the properties menu selections to combine PDF files or to convert other file types into PDF just fine. It worked with XML and image file types to build a PDF. The latest Acrobat Pro DC now wants you to use a drag-and-drop to combine PDF files and gives errors with file conversion for document types that used to be supported, like XML.

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    Resolved  ·  Adminakagarg (Software Engineer, Adobe) responded

    XPS to PDF conversion is not supported on Acrobat Reader. Please use Adobe Acrobat Pro DC, Acrobat 2015, and Acrobat 2017 for the same.

12. This service SUCKS!!!! Nothing works

    This whole software sucks! The export option (the entire reason I got this service) NEVER WORKS

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13. files exported to excel showing up weird

    When exporting a file to excel, the data is not only merging cells, but the data is coming over looking like jibber jabber (sorry, I don't know how else to put it). You can't see most of the data unless you click on a cell.

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14. PDF to Excel Conversion

    I need to convert some bank statements into excel. However, the conversion is highly distorted, across various cells, and almost unusable. Sharing the attached sample.

    Do you have a solution that you can share.

    I have tried, online links and conversion of these files work fine there, But because of security issues, I need a trusted software and hence trying to use Adobe.

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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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15. Export a PDF file in Hebrew - language is not recognized!

    I would like to be able to export from a PDF to a word file and maintain the Hebrew text in the original format.

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16. [BUG] Acrobat export to Word will change randomly page orientation

    With Acrobat Pro DC v 2018.011.20058, I am editing an existing PDF. Once the document is exported to Word, mixed page orientation occurs, while the page orientation seems the same across the document within Acrobat. Steps to reproduce: open the attached PDF and export to Word. Platform Windows 10

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    Resolved  ·  Adminakagarg (Software Engineer, Adobe) responded

    Marking as resolved.

17. Isolated field format losses with Acrobat PDF to XML exports

    ReadMe3-9-2019Isolated fieldformatlosseswithAcrobatPDFtoXML_exports.txt
    Adobe Acrobat Pro XML Export Bug Report
    by Rich Hartness, rhartness@mabnc.org

    1 Title: Isolated field format losses with Acrobat PDF to XML exports

    2 Intent

    I'm writing to report there seems to be a very small but significant bug in the Acrobat 2017 and Pro DC PDF to XML exporter, to share my compelling evidence, and hopefully to gain your support to authorize a code fix that will correct this issue in a future update.

    3 Problem description and scope

    The problem seems to only exist in XML exports. In these cases, individual fields of data are dumped into single XML records, without preserving their individual field identities in the XML code. This problem does not exist in All the other export formats such as Word, Excel, rich text, HTML, and spreadsheet XML.

    4 Steps to reproduce the issue: Perform PDF to XML exports from Acrobat Pro 2017 or Acrobat Pro DC. When you find multiple fields in the original file showing up in a single XML record, then export the same file to Word, Excel, Rich text, HTML or spreadsheet XML, and you will likely find the problem does not exist in those other formats. I have included a sample PDF file and corresponding XML export file that demonstrates the problem in several sections.

    5 OS is Windows 8.1 and Windows 10. Applications are latest Acrobat Pro 2017 and Pro DC.

    6 Expected result: All individual fields of information in the source PDF should be preserved as distinct units in the XML file. Separate lines of information in the source file, like name address, city/state/zip, as well as column headers and individual cells in a table should appear as distinct elements in the XML file.

    7 Observed result: In multiple isolated cases, several fields of information that were separate and distinct in the source PDF file became indistinguishable members of a single XML record, without any delimiters in the XML file.

    8 Attached zip containing important file samples
    Zip name: Isolatedfield-formatlosseswithAcrobatPDFtoXMLexports.zip

    The zip contains 7 files. They are as follows:

    Source document: SampleBank1.pdf

    Problematic file: SampleBank1.xml

    Other file exports demonstrating greater format integrity:
    SampleBank1.docx
    SampleBank1.html
    SampleBank1.rtf
    SampleBank1.xlsx
    SampleBank1_SpreadsheetXML.xml

    9 Documented examples of problematic XML export behavior

    The attached zip contains a redacted bank statement PDF, and 6 different file formats I exported it to.

    There are 3 instances in this XML sample that illustrate this ambiguous XML field formatting export behavior. Strikingly, this bad export behavior does not exist in the other 5 file export formats. I site them all clearly below.

    •9A Instance 1 Name/address/CityStateZip

    Open the Word formatted file in Word. From the top of the document, search for the text string, "JANE DOE". (not including the quotes) The cursor will land at the beginning of three consecutive lines of name and address information:

    JANE DOE
    1234 SESAME ST
    ANYWHERE NC 12345-6789

    This information is also presented as 3 distinct lines, Name, address and city/state/zip in rich text, HTML, and spreadsheet XML.

    In Excel, the line containing JANE DOE almost appears like it's in the same record as street and city/state/zip, but when that cell is pasted into wordpad, it breaks out into 3 separate lines.

    Contrastingly, in the XML file, these same three lines of data are populated to a single XML record, and separated only by a space character. The 3 fields are indistinguishable as follows.
    
    JANE DOE 1234 SESAME ST ANYWHERE NC 12345-6789

    The record containing the exact XML code taken directly from the XML file is as follows:
    <TH>JANE DOE 1234 SESAME ST ANYWHERE NC 12345-6789 </TH>

    There is no way to determine where the name ends and where the street address begins. Same true for City/state/zip. Instead of there being a discernible delimiter between those fields, an ambiguous space character is present.

    •9B Instance 2 Column headers inside the "Summary of checks written" table

    Open the Word formatted file in Word, and from the top of document, search for the text string, "Amount" (not including the quotes) The cursor lands in the 3rd column of the row of table headers inside the "Summary of checks written" table. The row of table headers appears in the Word file as:

    Number(tab)Date(tab)Amount(tab)(tab)Number(tab)Date(tab)Amount(tab)(tab)Number(tab)Date(tab)Amount

    Perfectly delimited, with a single tab character between Number, Date and Amount, and two consecutive tab characters between Amount and Number, .

    The same exact presentation with one and two tab characters is also found in the rich text file.

    In HTML, spreadsheet XML, and Excel, there's great format integrity, each column header is in its own column, and there is an empty column between AMOUNT and NUMBER when the table repeats further to the right.

    Contrastingly, in the XML file, all 9 Colum header fields run together and appear in a single XML record as:
    <P>Number Date Amount Number Date Amount Number Date Amount </P>

    All 9 fields appear in that single XML record, and each column header is separated by a single space character. There's no way to tell where one column header ends and the next one begins. Similarly, there's no way to tell when the sequence of 3 columns is repeated.

    •9C Case 3 Column data inside the "Summary of checks written" table

    Open the Word formatted file in Word, from the top of the document, search for the second instance of the text string, "299" (not including the quotes). The cursor is placed in the first column of the first row of table data inside the "Summary of checks written" table. The complete first row of table data appears as:

    299(tab)11/30(tab)114.38(tab)(tab)305(tab)12/11(tab)30.00(tab)(tab)307(tab)12/20(tab)40.40

    Perfect format integrity again. Just like the row containing the column headers, there is a single tab character between adjacent columns containing 299, 11/30, and 114.38. There are also two consecutive tab characters between the Amount and Number columns, 114.38 and 305. Individual field identification is clear and concise.

    The same exact superb presentation with one and two tab characters is also true for rich text.

    In HTML, spreadsheet XML, and Excel, format integrity is preserved. Each column data entry is in its own column, and there is an empty column between AMOUNT and NUMBER when the table repeats further to the right.

    Contrastingly, and even surprisingly, the XML file contains all 36 cells of information of data, that's the entire table, in a single record, with single spaces separating each field. Without meaningful field delimiters, there's no way to distinguish any of the data fields. It is not safe to assume the table entries will not contain spaces.

    Record from XML file with exact XML coding:
    <P>299 11/30 114.38 305 12/11 30.00 307 12/20 40.40 298 12/3 215.00 302 12/17 15.00 311 12/26 15.00 301 12/3 50.00 306 12/17 39.70 312 12/28 5.00 300 12/4 38.10 309 12/19 43.67 310 12/28 46.70 </P>

    10 Conclusion:

    Adobe has done a terrific job creating PDF content and format export functionality to many other popular file formats. I have sited only the parts of PDF to XML file export that appear broken. That's a small part of the whole. It does correctly identify and pass along most of other content and format properly. There was another table earlier in the document entitled "Transaction history", where every field of Colum headers and table data are properly exported and conveyed as distinct elements in the XML file, so it's not the entire approach of the XML exporter, only a couple of small instances. .

    The problematic formatting of those ambiguous records sited above are unique to XML file export only. Since all the other 5 export formats (Word, Excel, Rich text, HTML and spreadsheet XML) export those records and maintain the format integrity of each contributing field, I believe the XML export coding is broken or simply misbehaving. I hope you will please join me in recognizing this rogue XML file export behavior as a bug or flaw, and pass it along to your change control process so that it may be corrected in updates coming soon.

    ---

    ReadMe3-9-2019Isolated fieldformatlosseswithAcrobatPDFtoXML_exports.txt
    Adobe Acrobat Pro XML Export Bug Report
    by Rich Hartness, rhartness@mabnc.org

    1 Title: Isolated field format losses with Acrobat PDF to XML exports

    2 Intent

    I'm writing to report there seems to be a very small but significant bug in the Acrobat 2017 and Pro DC PDF to XML exporter, to share my compelling evidence, and hopefully to gain your support to authorize a code fix that will correct this issue in a future update.

    3 Problem description and scope

    The problem seems to only exist in XML exports. In… more

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18. An export to MS Onenote option would be great.

    As well as being able to export a PDF to MS Word, the option to export to MS OneNote would be very beneficial. I know it can be done via the print menu but it's not the same and just exports as images not editable files / text.

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19. Adobe Acrobat DC enoding

    Dear Ladies and Gentlemen,

    I am French fund of literature and work for editors in particular in view of publications of translations from Indian literature into French.

    I am thus using most programs of the Adobe Creative Suite, because I also manage a Web site devoted to the promotion of Indian literature to French-speaking people (www.chatranjali.fr).

    The purpose of my request is the following:
    I gather PDF documents from either Indian sites, or Indian writers or their agents. They are thus written in one of the numerous languages and scripts used in the Indian subcontinent: devanagari mainly, but also bengali, tamil, etc, Unfortunately, these PDF files are very often encoded as "Identity-H" (I don't really understand what this means but I have understood that this is not the international norm Unicode), and the font information shown in the files' metadata is not really clear: e.g. "CID-Font+F1", "CID-Font+F2", etc.

    The exportation of the file in MS word does not work (instead of getting the initial document, I have a set of useless signs).

    My question is thus: is it possible to retrieve the text from a PDF file encoded like that?

    Thanking you in advance for your answers,

    Yours faithfully,
    Pascal Garin

    Dear Ladies and Gentlemen,

    I am French fund of literature and work for editors in particular in view of publications of translations from Indian literature into French.

    I am thus using most programs of the Adobe Creative Suite, because I also manage a Web site devoted to the promotion of Indian literature to French-speaking people (www.chatranjali.fr).

    The purpose of my request is the following:
    I gather PDF documents from either Indian sites, or Indian writers or their agents. They are thus written in one of the numerous languages and scripts used in the Indian subcontinent: devanagari mainly, but… more

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20. I have 387 converted pdf files in the document cloud but can not export all at once. What is the limit and why is there a limit?
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