427 results found
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trial expired but have monthly paid account
Says trial expired but I have current monthly paid account that is current.
3 votes -
How do I get RID of this thing?! It won't stop nagging me to sign in.
I signed up for the trial period. Played with it. Decided I didn't need it. However, every morning when I log in, it pops up asking me to sign in and then confirm that I don't want to. Every morning I have to banish this annoying thing. Since I don't have admin on my work machine, how the heck to I tell it to stop bothering me? Do I need to contact corporate IT and have them remove the software or can I tell it to go to sleep and never wake up again?
3 votes -
Please consider Microsoft Intune Deployment options for Acrobat DC
It would be very beneficial for SMB companies to be able to deploy Acrobat DC via Microsoft Intune (Endpoint Manager).
3 votes -
Allow upgrade eligibility for versions prior to 2017
I was disappointed to learn that you had to be an Acrobat 2017 or later user to get upgrade pricing on Acrobat 2020. As a loyal user of Acrobat 2015, this was a bit insulting to me. I learned that this is coded into the software registration process and nothing can be done about it by the Customer Care agents.
3 votes -
2 acounts one computer
It will be nice if we can have the option to link 2 accounts on one computer. I have a personal account and a profesional account, both with paid subscription, and if I'm using one acount i can't access the apps on the other one. It's annoying to switch between accounts every time.
3 votes -
3 votes
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Why do i have to login-in to me Adobe account every day? until 2 weeks ago i never had this issue
Why do i have to login-in to me Adobe account every day? until 2 weeks ago i never had this issue
3 votes -
Better customer information, possibility to pause subscription
It has taken me an hour to get clear information on the options for purchasing Acrobat. I couldn't find any information on how to buy the 'perpetual licence' or what this entailed - nor what the differences are between the subscription and one-time purchase. I had to ask all these questions through an incredibly inefficient online chat. This information should be freely available and transparent for customers - companies generally do this so that customers don't waste hours and end up feeling vaguely conned before they have even bought anything. Apart from that issue, I suggest a subscription service that…
3 votes -
Need the Ability to Assign Multiple Licenses for Acrobat to One User
We have users with more than two endpoints and I imagine others do to. We need the ability to have a single user with more than two signed in instances. Happy to pay for the licenses, just need the capability.
3 votes -
Accessibility in Non-Paid Acrobat
Make accessibility capabilities part of the non-paid Acrobat
I am exceptionally disappointed and frustrated the accessibility features are not part of the free version of Acrobat. It completely goes against the diversity & inclusion statements Adobe makes https://www.adobe.com/diversity.html?promoid=T32PLY3F&mv=other. How can you say you're trying to be inclusive if there is a financial barrier to creating PDFs.
3 votes -
I Always have to sign in everytime I switch on the computer . Surely once signed in can stay signed in . Also the signing in is very poor
I Always have to sign in everytime I switch on the computer . Surely once signed in can stay signed in . Also the signing in is very poor as it takes a few goes before the product is finally registered
3 votes -
is it possible for an administrator to Admin Console to trace who's adding and removing licenses to users?
There are 9 administrators in our enterprise using the Adobe Admin Console, any of them can just Removed license from a user then Assign it to other user. Is there a way we can track those removal of licenses? Who's removing which license from who's user....
3 votes -
is it possible for an administrator to Admin Console to trace who's adding and removing licenses to users?
There are 9 administrators in our enterprise using the Adobe Admin Console, any of them can just Removed license from a user then Assign it to other user. Is there a way we can track those removal of licenses? Who's removing which license from who's user....
3 votes -
i paid for acrobat standard dc and it doesnt let me create pdf tells me trial expired
i paid for acrobat standard dc and it doesnt let me create pdf tells me trial expired
3 votes -
Chage your strategy and gimic
Very hard to work with, not intuitive at all, worst design, change the team, I am giving up and go to other product.
3 votes -
Adobe DC does not open in MacOS 13.15 Catalina beta
Recently upgraded too new beta and now Acrobat DC will not open or uninstall.
3 votes -
Eliminate Startup Login Lag
I have a monthly subscription for Acrobat Professional several of my computers at my business. I have the creative cloud software installed on my system and ir is open and running. Whenever I launch a pdf document when Acrobat is closed, the program opens then freezes for 15 seconds or so while I think the stupid thing is retrieving my subscription for the 1000th today. I don't care about your piracy concerns. I do care that you are wasting my time multiple times per day by having your program freeze for a ******** reason. You should make the program operate…
3 votes -
Better licensing options
You should be able to license Adobe on more than two machines. I may be working from the office, from home, or on a portable device when I travel. The default should be at least three devices (by comparison, Microsoft's license allows one user to use 5 devices).
At a minimum, you should be able to assign devices to users. I have a license for myself and a license for my assistant. My assistant only works in the office. I am paying for two users which should allow me to install on four computers. I should be able to decide…
3 votes -
I have Adobe Acrobat DC and macOS Mohave. My system is warning me that Adobe Acrobat DC 32 bit and will shortly not longer run. Needs 64 bit
Please, give us Adobe Acrobat DC 64 bit for Mac. 32 bit will not run shortly.
3 votes -
Change the "update" button to "upgrade"
While installing Photoshop and Lightroom today, the installation screen showed that I had an existing install of Acrobat DC. I've never heard of Acrobat DC... so I assumed it must be part of the Acrobat system - and I elected to update the installation by pressing the "update" button. Unbeknownst to me, it uninstalled my Acrobat Pro XI and installed a trial version of Acrobat DC. I called the Support Line and waited AN HOUR AND A HALF to speak to a tech support representative to find out how to revert back to my Pro XI. By the time I…
3 votes
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