597 results found
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Be able to customize the Cloud Admin Console.
Have the ability to customize the Cloud Admin Console. It would good to add our PO number and state where the licenses are deployed. Date of purchase. This use to be provided in the regular install Adobe Acrobat Pro.
5 votes -
Failure to launch after a number of files are opened
After I work with a few dozen files in a day, Adobe simply stops opening. You click on a file or the app itself and the cursor flickers once and nothing happens. The only way to get it working again is to restart the computer. Very inconvenient when you are logged into multiple business programs and have to log out of everything and shut down/restart in the middle of the day. Have checked for updates - nothing.
4 votes -
Allow activation on 3 devices simultaneously for Acrobat.
Allow simultaneous license activation on 3 devices. Limit it to Acrobat, or Acrobat Reader. Have the end user register their 3 devices.
As of 2020, many people work remotely and on multiple devices: tablet, laptop, desktop. Further many people switch between the two very rapidly - for example: An Architect may review designs on the desktop, switch to a laptop for a meeting and contract signature, leave the laptop at the office, and take the tablet to the field (with no internet/reception) to make in-field review. The software is known to close/freeze in order to check-in/validate online & switch device…
4 votes -
TEll us how often a user uses the products so we can effectively manage our licenses. Simple request.
TEll us how often a user uses the products so we can effectively manage our licenses. Simple request.
4 votes -
Remove the 2 device maximum for enterprise licenses with federated ID
Does the 2-device maximum make any sense for Federated IDs? People aren't going to be sharing Federated IDs at an enterprise level in order to circumvent paying adobe licenses. These accounts are tied to PC logins, emails, file access, etc. and are protected by 2fa basically everywhere. People get fired for sharing their credentials. It's silly to still have a 2 device limit at the enterprise level when every other software vendor in the space allows 5-10, often with an additional 5-10 for mobile devices.
4 votes -
Manage non-active user subscriptions
A date of last logged on or usage would be helpful in managing user subscriptions who hasn't used the Adobe product in the last 2-3 months. This will help remove abandon subscriptions.
4 votes -
Acrobat DC uninstalls Acrobat Reader
When installing even the testversion of Acrobat DC the Acrobat Reader disapears. Seems to be uninstalled. After the trial I need to uninstall Acrobat DC and install the Reader again. This is not acceptable, as there is no hint at the installation of Acrobat DC!
4 votes -
Edit User Display Name in Admin Console
Since the upgrade to Business IDs, I am no longer able to edit user display names from the Admin Console. Please bring back the ability for admins to edit their user's profiles.
4 votes -
Adobe DC was renewed, but will not start, keeps asking me to renew
I just renewed my Adobe subscription for Adobe DC, payment made via Credit Card. The Adobe splash screen indicates I have updated and renewed my subscription. When I try to use Adobe in MS Word, I am told it does not work because my subscription has lapsed.
I am on a DEADLINE, this is not helpful.4 votes -
Subscription
Keeps saying my subscription is expired
4 votes -
Feature Request: Have the ability for Admins to view the status of licenses that are assigned to users.
i'd like the ability to view my user's history. (i'd like to see the last time they signed in to adobe, the last time they used adobe, and maybe how often they use it).
i would basically like to see how often users actually use their license, that way if it is determined that they don't use it, i can re-assign their license to someone who actually WILL use it.
4 votes -
ARM64 compatible version of DC Pro
REALLY need the arm64 version out for my DC Pro subscription
4 votes -
4 votes
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trial expired but have monthly paid account
Says trial expired but I have current monthly paid account that is current.
4 votes -
Please consider Microsoft Intune Deployment options for Acrobat DC
It would be very beneficial for SMB companies to be able to deploy Acrobat DC via Microsoft Intune (Endpoint Manager).
4 votes -
Allow upgrade eligibility for versions prior to 2017
I was disappointed to learn that you had to be an Acrobat 2017 or later user to get upgrade pricing on Acrobat 2020. As a loyal user of Acrobat 2015, this was a bit insulting to me. I learned that this is coded into the software registration process and nothing can be done about it by the Customer Care agents.
4 votes -
2 acounts one computer
It will be nice if we can have the option to link 2 accounts on one computer. I have a personal account and a profesional account, both with paid subscription, and if I'm using one acount i can't access the apps on the other one. It's annoying to switch between accounts every time.
4 votes -
Why do i have to login-in to me Adobe account every day? until 2 weeks ago i never had this issue
Why do i have to login-in to me Adobe account every day? until 2 weeks ago i never had this issue
4 votes -
Need the Ability to Assign Multiple Licenses for Acrobat to One User
We have users with more than two endpoints and I imagine others do to. We need the ability to have a single user with more than two signed in instances. Happy to pay for the licenses, just need the capability.
4 votes -
User account login verification - view log
User account login verification
Across all Adobe products that require someone to login or ‘ping’ the Adobe licensing services, managed/stored by Adobe – I would like to review the log file of the user accounts who are hitting the licensing service.
With thousands of users, I need a programmatic way to verify only current and authorized users are using the licensing associated with our account. In my past, I’ve had ex-employees and keys shared and ended up paying for someone else’s use of Adobe products.
Other publishers offer this and I would like to see the same from Adobe, since…4 votes
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