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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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591 results found

  1. Given the amount of money that US government agencies undoubtedly pay for Adobe Reader DC licensing, Adobe should consider offering a reduced cost DC license for home use for military and federal employees.

    Consider following Microsoft's example.

    8 votes

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  2. Why is it impossible to install Acrobat Pro (or any other Adobe product) on a Mac using a case-sensitive file system? There is no reason for this, and Adobe software is the only software I have ever seen that has this issue. It does not make any sense.

    Before you suggest it, NO, I will NOT reformat my disk. Telling people that they have to wipe their computer in order for your software to work is not acceptable. We pay a lot of money for your products and should be receiving decent support.

    I have seen that a fix to…

    8 votes

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  3. Acrobat Pro DC for Mac OS still doesn't use the Mac's slick in-line dictionary look up feature. Please....may we have this feature?

    8 votes

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  4. I think Adobe Acrobat Pro DC should work as Acrobat Reader after the trial period ends. This way, like in my case, people that want to buy a monthly subscription on and off can still use it as Acrobat Reader and don't need to install Acrobat Reader separately.

    8 votes

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  5. The last 2 upgrades are terrible! Slow to open and slow to process, eg. export function. Insufficient testing prior to release. Adobe team, you must improve this!

    7 votes

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  6. Would love to see in the VIP Console which users actually activated their subscriptions. It used to be available. Also, usage reports. Crucial in knowing who is using the product.

    7 votes

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  7. I have a work computer, home computer and laptop computer that I use constantly, interchangably. I have to log out of one computer with Adobe to be able to just view a .pdf on another. It is so annoying that I am looking for a different .pdf viewer just so I don't have to deal with it. MANY people have 3 devices and with OneDrive work seamlessly. Adobe, PLEASE allow your subscribers to have 3 devices or figure out another way to not require us to log out of one computer to access a file on another.

    7 votes

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  8. ISSUE

    • Acrobat DC on Win10 system does updates in the background without asking
    • requires system reboot afterwards / otherwise no access to PDF files anymore
    • the updates interrupt the whole working process and costs valuable time saving and closing all projects and rebooting the system in order to get Acrobat running again

    REQUEST TO ADOBE SUPPORT
    Will this be fixed in an upcoming upgrade / e.g. the announced 64-bit roll-out of Acrobat?

    Thanks
    Regards

    7 votes

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  9. Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having nothing to do with my situation. I actually had to trick your system about my situation to get to support chat. My company pays handsomely for this software, which includes chat support, and should not have to waste time as such. We have over 150 licenses with ya'll and you left us hung out to dry. This is not acceptable customer service. Correct immediately.

    7 votes

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  10. Acrobat Standard DC (stand-alone) should not be trumped with Creative Cloud Acrobat Pro subscription!!!! We use acrobat on a daily basis and bought the software for 4 computers. We bought and share 3 design software licenses because Adobe made this Creative Cloud for Teams thing. But when someone doesn't have a license, they can't use acrobat standard! Not good.... and a waste of money!

    7 votes

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  11. Whenever I open Adobe Acrobat DC, within 10 seconds of it being open/as soon as it shows my name sign in, in the top right corner, I get the spinning wheel and app completely freezes and im have to force quit. EVERY TIME, DC is un-usable. I've uninstalled, reinstalled countless time, restarted, shutdown, nothing.

    CC is up to date
    Running on MAC OS 10.11.6 (el capitan)

    7 votes

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  12. STILL WAITING FOR THE EMAIL OR A FOLLOW UP ON MY DEACTIVATION AND ACTIVATION OF MY SOFTWARE

    HAS BEEN 3 DAYS WAITING

    NEED TO BRING BACK THE SUPPORT BACK TO USA

    WORST SUPPORT EVER

    7 votes

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  13. Your customers PAY FOR your products. When I downloaded and launched the app on my new laptop (LONGtime user on my prior laptop), you did not:

    Announce the "new" look
    Offer a tour of the "new" product BEFORE launching it
    Offer the option of "new" vs. "original"

    I had to resort to Chat with Customer Service to learn what happened and how to undo your GIANT step backwards. The fonts are microscopic, there are icons where words should be, and the layout is now a hide-and-seek experience.

    If the revert to Original Adobe was left out, I would have demanded…

    6 votes

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  14. Even though Adobe has supported native Apple Silicon since Sep 2021, every Apple Silicon Mac user has to FIRST install Rosetta 2 BEFORE they can install Acrobat and THEN in the Acrobat preferences set Acrobat to run natively. Why?!

    Why, after over two years of having Apple Silicon Macs available, can't there just be a native installer that does NOT require Rosetta?

    6 votes

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  15. You do not need to collect individual user dates of birth for business accounts. (Not enterprise) the admin for the business can confirm that the users are of a certain age.

    6 votes

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  16. List the last usage of a product in the Admin Console for every user.
    Highlight non users and allow the recovery of wasted licenses.

    OR We could just keep on throwing money at Adobe ?

    6 votes

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  17. Please support case-sensitive file systems. I have a requirement to use case-sensitive file systems, including the boot partition on my MacBook Pro. The only software that I cannot use is Adobe Acrobat, Illustrator, and Photoshop. I see this issue has been going on for over five years. Please fix this. Otherwise, I just won't be buying/subscribing to Adobe products.

    6 votes

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  18. The new named user licensing (NUL) is not ideal for remote desktop/Citrix environments when using more than two session hosts.

    The cloud limitation of two logons is fine for personal computers but when operating a large number of session hosts users have to logon to Acrobat DC when roaming across multiple servers. Each server is considered a new installation.

    Please bring back serialized deployments for enterprise customers or another solution that works with remote desktop/Citrix.

    6 votes

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  19. As an admin, in need of an on demand usage report to show when user was first issued, first and last time license was used.

    6 votes

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  20. We have been seriously facing trouble since there is no available method to log/ trace users with Adobe products in order to determine whether they are actually using the product assigned to them, whether they need checking from their last log in time. This brings forth a lot of misuse of licenses and malpractice of assigned licenses remainig unused due to the unavailability of such feature.
    This becomes specially difficult when its an Enterprise account and there are thousands of users to be managed.

    Please add-in a feature soon where the admin, depending on access control, can check for users'…

    6 votes

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