606 results found
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Wanted: Acrobat DC updates WITHOUT system reboot
ISSUE
- Acrobat DC on Win10 system does updates in the background without asking
- requires system reboot afterwards / otherwise no access to PDF files anymore
- the updates interrupt the whole working process and costs valuable time saving and closing all projects and rebooting the system in order to get Acrobat running again
REQUEST TO ADOBE SUPPORT
Will this be fixed in an upcoming upgrade / e.g. the announced 64-bit roll-out of Acrobat?Thanks
Regards8 votes -
Offer US federal government and military users a reduced fee adobe reader license for home use
Given the amount of money that US government agencies undoubtedly pay for Adobe Reader DC licensing, Adobe should consider offering a reduced cost DC license for home use for military and federal employees.
Consider following Microsoft's example.
8 votes -
Acrobat Pro DC refuses to install on a Case Sensitive macOS install
Why is it impossible to install Acrobat Pro (or any other Adobe product) on a Mac using a case-sensitive file system? There is no reason for this, and Adobe software is the only software I have ever seen that has this issue. It does not make any sense.
Before you suggest it, NO, I will NOT reformat my disk. Telling people that they have to wipe their computer in order for your software to work is not acceptable. We pay a lot of money for your products and should be receiving decent support.
I have seen that a fix to…
8 votes -
Mac OS inline dictionary
Acrobat Pro DC for Mac OS still doesn't use the Mac's slick in-line dictionary look up feature. Please....may we have this feature?
8 votes -
Adobe Acrobat Pro DC should work as Acrobat Reader after 7 day trial
I think Adobe Acrobat Pro DC should work as Acrobat Reader after the trial period ends. This way, like in my case, people that want to buy a monthly subscription on and off can still use it as Acrobat Reader and don't need to install Acrobat Reader separately.
8 votes -
Acrobat 23.008.20470 Update NO GOOD
The last 2 upgrades are terrible! Slow to open and slow to process, eg. export function. Insufficient testing prior to release. Adobe team, you must improve this!
7 votes -
usage
Would love to see in the VIP Console which users actually activated their subscriptions. It used to be available. Also, usage reports. Crucial in knowing who is using the product.
7 votes -
Apple Silicon Native Installer
Even though Adobe has supported native Apple Silicon since Sep 2021, every Apple Silicon Mac user has to FIRST install Rosetta 2 BEFORE they can install Acrobat and THEN in the Acrobat preferences set Acrobat to run natively. Why?!
Why, after over two years of having Apple Silicon Macs available, can't there just be a native installer that does NOT require Rosetta?
7 votes -
Need access to 3 devices, not only 2
I have a work computer, home computer and laptop computer that I use constantly, interchangably. I have to log out of one computer with Adobe to be able to just view a .pdf on another. It is so annoying that I am looking for a different .pdf viewer just so I don't have to deal with it. MANY people have 3 devices and with OneDrive work seamlessly. Adobe, PLEASE allow your subscribers to have 3 devices or figure out another way to not require us to log out of one computer to access a file on another.
7 votes -
Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having no
Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having nothing to do with my situation. I actually had to trick your system about my situation to get to support chat. My company pays handsomely for this software, which includes chat support, and should not have to waste time as such. We have over 150 licenses with ya'll and you left us hung out to dry. This is not acceptable customer service. Correct immediately.
7 votes -
Acrobat Standard DC (stand-alone) should not be trumped with Creative Cloud Acrobat Pro!!!!
Acrobat Standard DC (stand-alone) should not be trumped with Creative Cloud Acrobat Pro subscription!!!! We use acrobat on a daily basis and bought the software for 4 computers. We bought and share 3 design software licenses because Adobe made this Creative Cloud for Teams thing. But when someone doesn't have a license, they can't use acrobat standard! Not good.... and a waste of money!
7 votesMarking this issue as resolved as there is no response from the user.
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Adobe DC Freezes when opens/signs into CC
Whenever I open Adobe Acrobat DC, within 10 seconds of it being open/as soon as it shows my name sign in, in the top right corner, I get the spinning wheel and app completely freezes and im have to force quit. EVERY TIME, DC is un-usable. I've uninstalled, reinstalled countless time, restarted, shutdown, nothing.
CC is up to date
Running on MAC OS 10.11.6 (el capitan)7 votes -
NEED TO BRING THE SUPPORT BACK TO THE USA
STILL WAITING FOR THE EMAIL OR A FOLLOW UP ON MY DEACTIVATION AND ACTIVATION OF MY SOFTWARE
HAS BEEN 3 DAYS WAITING
NEED TO BRING BACK THE SUPPORT BACK TO USA
WORST SUPPORT EVER
7 votes -
"New" Adobe
Your customers PAY FOR your products. When I downloaded and launched the app on my new laptop (LONGtime user on my prior laptop), you did not:
Announce the "new" look
Offer a tour of the "new" product BEFORE launching it
Offer the option of "new" vs. "original"I had to resort to Chat with Customer Service to learn what happened and how to undo your GIANT step backwards. The fonts are microscopic, there are icons where words should be, and the layout is now a hide-and-seek experience.
If the revert to Original Adobe was left out, I would have demanded…
6 votes -
Keeps crashing
I can't believe I'm paying this much every month when the program keeps crashing. It has been nothing but trouble for the past month.
6 votes -
Remove the 2 device maximum for enterprise licenses with federated ID
Does the 2-device maximum make any sense for Federated IDs? People aren't going to be sharing Federated IDs at an enterprise level in order to circumvent paying adobe licenses. These accounts are tied to PC logins, emails, file access, etc. and are protected by 2fa basically everywhere. People get fired for sharing their credentials. It's silly to still have a 2 device limit at the enterprise level when every other software vendor in the space allows 5-10, often with an additional 5-10 for mobile devices.
6 votes -
Acrobat DC uninstalls Acrobat Reader
When installing even the testversion of Acrobat DC the Acrobat Reader disapears. Seems to be uninstalled. After the trial I need to uninstall Acrobat DC and install the Reader again. This is not acceptable, as there is no hint at the installation of Acrobat DC!
6 votes -
Audit Log
As the CTO of a growing business, we have many users asking for access to Acrobat Pro, Adobe Premiere, Creative Cloud, etc.
Our monthly recurring costs with Adobe are getting up there and I would like to know which of my users are actively using their assigned license..
Users tend to ask for access to an application but NEVER contact IT to let you know they no longer need it. An audit log of active licenses would allow me to see who is using what products. I know this information exists since the license is validated when the app is…6 votes -
stop requesting user date of birth for business accounts
You do not need to collect individual user dates of birth for business accounts. (Not enterprise) the admin for the business can confirm that the users are of a certain age.
6 votes -
Adobe DC License Management
List the last usage of a product in the Admin Console for every user.
Highlight non users and allow the recovery of wasted licenses.OR We could just keep on throwing money at Adobe ?
6 votes
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