641 results found
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Remove the 2 device maximum for enterprise licenses with federated ID
Does the 2-device maximum make any sense for Federated IDs? People aren't going to be sharing Federated IDs at an enterprise level in order to circumvent paying adobe licenses. These accounts are tied to PC logins, emails, file access, etc. and are protected by 2fa basically everywhere. People get fired for sharing their credentials. It's silly to still have a 2 device limit at the enterprise level when every other software vendor in the space allows 5-10, often with an additional 5-10 for mobile devices.
6 votes -
Acrobat DC uninstalls Acrobat Reader
When installing even the testversion of Acrobat DC the Acrobat Reader disapears. Seems to be uninstalled. After the trial I need to uninstall Acrobat DC and install the Reader again. This is not acceptable, as there is no hint at the installation of Acrobat DC!
6 votes -
Is there a way to determine product utilization. By this I mean can I tell the last time a user used their assigned product? For example if
Is there a way to determine product utilization. By this I mean can I tell the last time a user used their assigned product?
For example if a user has not used their Acrobat for six months they probably do need a license6 votes -
stop requesting user date of birth for business accounts
You do not need to collect individual user dates of birth for business accounts. (Not enterprise) the admin for the business can confirm that the users are of a certain age.
6 votes -
Support case-sensitive file systems
Please support case-sensitive file systems. I have a requirement to use case-sensitive file systems, including the boot partition on my MacBook Pro. The only software that I cannot use is Adobe Acrobat, Illustrator, and Photoshop. I see this issue has been going on for over five years. Please fix this. Otherwise, I just won't be buying/subscribing to Adobe products.
6 votes -
Freeze on opening Document
Acrobat suddenly began to constantly freeze after opening any document. I uninstalled it and tried to reinstall but got a 136 error. I'm on MacOS 10.15.2 "Catalina" on a MacPro (late 2013)
6 votes -
Acrobat DC serialized deployment for remote desktop/Citrix environments
The new named user licensing (NUL) is not ideal for remote desktop/Citrix environments when using more than two session hosts.
The cloud limitation of two logons is fine for personal computers but when operating a large number of session hosts users have to logon to Acrobat DC when roaming across multiple servers. Each server is considered a new installation.
Please bring back serialized deployments for enterprise customers or another solution that works with remote desktop/Citrix.
6 votes -
Cost is prohibitive
There should be some sort of discount for either long time users of your regular Adobe Acrobat or those who use more than one Adobe product (like I also have Adobe Scan). OR...consider those of us on disability, social security or fixed incomes. You have one of the highest monthly membership rates and I am wondering how long I can continue to put out all these fees to Adobe every month. We need a financial break. At least SOME of us do, on a case-by-case basis. What with EVERYONE charging anything from $2.99 a month to $17.99 for full blown…
6 votes -
Logging of users
We have been seriously facing trouble since there is no available method to log/ trace users with Adobe products in order to determine whether they are actually using the product assigned to them, whether they need checking from their last log in time. This brings forth a lot of misuse of licenses and malpractice of assigned licenses remainig unused due to the unavailability of such feature.
This becomes specially difficult when its an Enterprise account and there are thousands of users to be managed.Please add-in a feature soon where the admin, depending on access control, can check for users'…
6 votes -
Did NOT have automatic updates on and still updated
I really do not appreciate starting work and finding a whole new update unexpectedly when I have work to do! I do not have auto updates on and was not even signed into Adobe. Please stop updating without warning!
6 votesAutomatic updates are enabled by default for Acrobat. Could you please let me know how you disabled the updates.
How to disable updates:
https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html#idkeyname_1_24908 -
I need it on Linux - Kubuntu
I need your full suite of products, specially those related to pdf, (reader, editor, etc.), for work on Linux, kubuntu or Debian.
I know of there are many companies of the lack of these tools jeopardize the switch of the work stations to Linux, for the daily office task.6 votesHi,
Thanks for your suggestion, but currently we have don’t have any plans to offer our Acrobat on Linux.
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Log from multiple computers at the same time. Increase the maximun of two at the same time.
For example, give the posibility to keep the user logged from more than 2 computers but only can use simoustaneusly one. This help because me of us use more than two computers (two at home and one laptop in my case)
6 votes -
Administrative reporting on Acrobat Cloud
We need a way to manage user assignments, audit administrative actions, and report on when particular users are assigned Adobe licenses. There currently is no report that can be run to show who assigned a license, or when a license was assigned, outside of reviewing individual users.
6 votes -
New bug wont let me edit documents, ends up being best feature so far!!
Your software has always been terrible, no surprise there. But today I opened the garbage referred to as Adobe Acrobat Pro DC and I encountered something conflicting. It seems as if Acrobat has decided I no longer have a subscription and can't edit pdfs. Clicking on my name in the corner sends me to a web page clearly showing my subscription to Acrobat Pro DC.
At first glance I thought this was a bug, and it probably is. But on further consideration I think this might actually be a feature. See in the past Acrobat Pro performed as expected. Start…6 votesMarking this issue as resolved as there is no response from the user.
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trial version despite creative cloud subscription
I have a creative cloud subscription but all my apps changed to "start 7-day trial" or "buy now". Even a complete uninstall of all apps and creative cloud app followed by a fresh install did not solve the problem. Also my Adobe Acrobat X has been uninstalled without my approval.
6 votes -
Needed : a true 64-bit version of your software
The current 32-bit version of Acrobat Pro DC becomes corrupt within a few weeks of normal use on a 64-bit machine, which thereafter makes it increasingly frustrating to use (with difficulties saving files to new names or locations, among many other issues). I am tired of having to reinstall your software every few weeks, only to see it degenerate to the point of unusability again. I wish you would release a 64-bit version that was designed for dedicated use on a 64-bit machine.
6 votesMarking this issue as resolved as there is no response from the user.
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Adobe Acrobat XI Standard crashes with Adobe Acrobat Reader DC also installed.
I have a user that needs Adobe Acrobat XI Standard and Adobe Acrobat Reader DC installed on the same machine. I am using the latest version of Reader DC (15.023.20070) and Acrobat XI Standard (11.0.19). Reader DC is already installed on the machine. When I install Acrobat XI, it immediately crashes with an APPCRASH on Acrobat.exe with a StackHash_0a9e fault module. Reader continues to function as intended. Is there anyway to get this working?
6 votesMarking this issue as resolved as there is no response from the user.
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Remove "Adobe PDF" printer for users that do not have a Pro license as this does not work and causes errors.
Remove "Adobe PDF" printer for users that do not have a Pro license as this does not work and causes errors.
5 votes -
Usage report
Could we get a column added to the user report, showing the last time the user accessed the software? Need this column to see usage and manage who is using their licenses. Thank you
5 votes -
downgrade
Downgrade Acrobat DC to a previous version
Monthly Updates are good, but in some circumstances, plug-ins from different developer doesn´t work after a update. so i must uninstall the acrobat, search an old installer, then search the last version and install it and then disable the autoupdater. This is to extensive, when you must do this for x Clients.
5 votes
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