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Acrobat for Windows and Mac

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608 results found

  1. Unable to create a form anymore, I import a document, but when pressing start nothing happens

    1 vote

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    Need Info  ·  Bhavna Negi responded

    Please share the acrobat version you are experiencing this issue with .You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    Have you tried it with any other file to confirm that this is not file-specific issue.

    Also, can you “Check for Updates” and re-test the issue with latest version.

    -Bhavna

  2. Currently when a user fills a form image field annotations are placed below this image, making it impossible (or arduous for the pdf creator) to annotate images that have been filled into the form.

    Seeing as it's an intuitively powerfull tool to be able to annotate (nb. point out) things on an image I'd like to see this be easyer to accomplish/baseline.

    See: https://forums.adobe.com/thread/2467988

    Thank you in advance for the consideration.

    1 vote

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  3. I am trying to print a shipping label from a Click and Ship Label through eBay and they print out the USPS but not a **** bit of information. I even tried other browsers to see if that would help but not a **** bit of difference.

    SEE PHOTO

    1 vote

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  4. 1 vote

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  5. I Added drop down list, change the properties to number and then preview.

    It remains blank

    1 vote

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  6. I am Unable to INSERT an image on your COMBINE, EDIT, FORM. THE INSERT ICON is GREYED OUT

    1 vote

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    Need Info  ·  Bhavna Negi responded

    Thank you for reporting this.
    We need more information on steps to be able to reproduce this issue.

    Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.

    -Bhavna

  7. When I click on a field to populate, the text box becomes black. Therefore I cannot see what I type in the field. How do I change this?! I need to complete a document as soon as possible, and this issue is holding me up. Thanks.

    I have Adobe Acrobat DC

    1 vote

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  8. 1 vote

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    Resolved  ·  Bhavna Negi responded

    Before closing the file, please try Save As Copy.
    Thank you for your patience.

  9. Place image (click field, browse for image, image selected, fit with options to Fit Proportional to Image and Fit proportional to frame) in fillable, save-enabled PDF form via READER, not edit via Pro. This is to allow end users to place a logo in a standardized form (sponsorships, partnerships, etc). To limit this to Pro as a layout option only is such a waste.

    1 vote

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  10. Merge Data Files Into Spreadsheet

    In previous versions I can see "Merge Data Files Into Spreadsheet" option, but in DC Pro in Prepare Form I don't have or can't see that option.

    2 votes

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  11. This has been going on for YEARS...you know about it, when are you going to fix it? https://answers.acrobatuser

    1 vote

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    Resolved  ·  Bhavna Negi responded

    As a workaround, please try the following
    1. Deactivate “Show field preview when editing or adding fields” in the Fields tab of the Preferences

    2. Switch off JavaScript while you work

    3. Please update Acrobat to the latest patch and check if that resolves the issue. Launch Acrobat > click “check for updates” under Help menu.
    Let us know how it goes.

  12. Make Form Conversions more intuitive and accurate. The cursor still jumps around and seldom allows me to position it where I want to type.

    1 vote

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    Need Info  ·  Bhavna Negi responded

    Thank you for your suggestion. We shall need more information on how does the “cursor jump around” and what workflow of “Form Conversions” are you using.

    Is it converting MSWord to Acroform or via scanning.?
    Please share more details

    -Bhavna

  13. Program was working fine, then I left for a few hours and now whenever I click Prepare Forms the program crashes

    1 vote

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    Resolved  ·  Bhavna Negi responded

    As per user’s confirmation in comment below that the issue is fixed. Marking status resolved.

  14. Steps to reproduce the issue: Create an exportAsFDF script in a privileged context in a folder level script. Specify an array of some but not every child field of a non-terminal field name using the aFields parameter with exportAsFDF. Next, employ ALL child fields of that multi-field set a pdf, not just the fields in the array, and enter values in every field in the family. Call the script from the pdf to export and save the fdf file. Reset the fields in the pdf to a blank state. Import the fdf file to that pdf.

    Environment: Acrobat Pro DC;…

    1 vote

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  15. Hello,

    In the attached file

    -Select a grade under Grade Level
    -Open up the standards selections under "I am going to learn" under any of the lessons
    -Use the scroll bar to scroll down as far as you can

    I'm developing the document on a Mac OS X system but I have also repro'd the issue on a Windows system.

    Expected Behavior
    I expected the scrolling to go all the way down to the last item on the list.

    Observed behavior
    The scroll only lets you go partway down the list. You can use the arrow keys to continue down…

    1 vote

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    Resolved  ·  Bhavna Negi responded

    Please update Acrobat to the latest patch and check if that resolves the issue. Launch Acrobat > click “check for updates” under Help menu.

    Let us know how it goes.
  16. I'm 2 hours into filling a form and it decides to lock up+#*#.
    Don't know what to do but if I loose my info I will quit paying for Acrobat!

    2 votes

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    Need Info  ·  2 comments  ·  PDF Forms  ·  Admin →
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  17. I have a pharma client that I've been working on a Sales Aid for. It was created in InDesign Interactive. At the end of this 8 page (or so) document, there's a simple form for people to request a patient starter kit. No signature is required. We would like to have people submit the form directly to my client, but in Acrobat Pro, the form goes to the end user's email address and they need to forward the form on to my client. This is a 2-step process and not ideal at all for user experience. Client wants the form…

    2 votes

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  18. I have been discussing an issue on this thread in the support forum: https://forums.adobe.com/thread/2445804

    I will outline the issue below again, however.

    I have a drop down that is being populated dynamically: https://i.imgur.com/QKohGq5.png

    Users have the ability to do a partial search of the drop down, to filter down to what they're looking to find: https://i.imgur.com/S0P3T17.png

    However, when selecting one of the options from within the remaining options available, the results are not always as intended. In this case, I will search "Adult B" to choose Adult Brass Dragon. When selecting Adult Brass Dragon, the following script is enacted via…

    1 vote

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  19. I would just like to find where it is?

    2 votes

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    Resolved  ·  2 comments  ·  PDF Forms  ·  Admin →
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  20. Allow user to change the default check in the checkbox to another default such as cross.

    4 votes

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    Resolved  ·  Bhavna Negi responded

    Closing this for now until we have further info on the request.
    Can revisit later

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