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Acrobat for Windows and Mac

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  1. Hello,

    in Acrobat Pro DC 2017 and Acrobat Reader DC 2017, the software often stucks during print of certain pages. Compared 1:1 to Reader XI, the old version also takes more time for these pages compared to the other ones but there is a large difference between there versions. In the attached screenshots you can see the difference between these two versions with the printing job started at the same time. The problem occurs while using Windows 7 and Windows 10.

    1 vote

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    1 comment  ·  Printing  ·  Admin →
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    Resolved  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback.
    Adobe is working with Microsoft to resolve the problem. Meanwhile, you can manually tweak the registry as a workaround,
    Steps:
    1. Open the registry by going to Run (Windows menu + R), typing regedit.exe, and then clicking OK.
    2.Do the following:

    Based on your installed version of product and release, navigate to the location and create a corresponding key of type DWORD (Wow6432Node only if your machine is 64-bit).
    Create the key FeatureState at the location listed below; the key is not present by default.
    For Acrobat DC 2017:

    Key: 4033257
    Location: HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Adobe\Adobe Acrobat\DC\FeatureState

    For more refer to page https://helpx.adobe.com/acrobat/kb/prn-files-using-pcl-printing-increases-file-size.html
    Is this resolve your issue?

    Best Regards!

  2. A document was scanned and sent to a client, and they digitally signed it with either an app or a program, and returned it to us. Adobe Acrobat recognized these signatures as pencil edits, but would not print them. I could create additional pencil edits, and those would show up when printing, but not the original ones.

    "Document and Markups" was selected in the Comments & Forms section of the print options dialog box.
    "Print Notes and Popups" was enabled in the Comment preferences.

    1 vote

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    Resolved  ·  1 comment  ·  Printing  ·  Admin →
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  3. In Acrobat XI Pro and Acrobat DC, when using the Advanced settings in Print, items such as Screening do not actually persist with saved custom profiles. If you select settings and save it under a new profile, switch to another and then view the profile where you had the desired settings, the settings will be found to never have saved in the first place.

    Additionally there is no way to save these custom profiles as a default.

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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    Under review  ·  pooja . responded

    Hi

    Thanks for your valuable feedback. We have added it as a bug in our database.

    Best Regards!

  4. The operator ‘showpage’ should push a piece of paper through the printer; ‘erasepage’ should not. Analogously, erasepage should not add a page to a PDF.

    In XI Pro 11.0.21 (26/07/2017), the following code makes a two-page file, the second page being blank. It should be a one-pager. This bug has cost me hours of attempting to debug my PostScript.

    %!PS

    /Helvetica-Bold 36 selectfont

    36 36 moveto (First page) show
    showpage

    36 36 moveto (Second page) show
    erasepage

    1 vote

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    Resolved  ·  3 comments  ·  Printing  ·  Admin →
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  5. A "Print as Handouts" feature similar to the 2x6 feature in Microsoft PowerPoint. It is common for lecture slides to be released as single slide per page pdf documents, rather than the original PPT file. Because of this, you can only choose to print a number of pages per page (slides per page) in Adobe Acrobat but there is no option, like in powerpoint, for handouts (that is, have 3 slides/pages on the left side of a sheet and 3 boxes to the right that are blank with ruled lines on it for taking notes).

    1 vote

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    Under review  ·  0 comments  ·  Printing  ·  Admin →
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  6. Customer sent in a business card as a pdf file. I open the file in Adobe Acrobat 10 is shows the complete card with colored background. I open the same file in Adobe Acrobat Pro DC and the coloured background is no longer there and will not print as part of the card. If i open the said file in Illustrator and resave it as a pdf, it appears on Acrobat DC. This situation has occurred 3 or 4 times since getting DC approx. 1 month ago. Not very confident in Adobe DC printing what is in file.

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    Resolved  ·  1 comment  ·  Printing  ·  Admin →
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  7. While in an Excel workbook, I want to print/convert multiple worksheets to PDF. The page numbering does NOT need to be a master count of all worksheets. If worksheet one is two pages, it should be 1 of 2 and 2 of 2. If worksheet two is three pages, it should be 1 of 3, 2 of 3, 3 of 3. NOT 3 of 5, 4 of 5, 5 of 5.

    Older versions of Acrobat worked seamlessly. I have tried many workarounds and have not found anything that works. I have called Adobe Tech Support and have had no luck.

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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  8. According to the documentation provided by Adobe and Brother the printer should be able to switch trays and print the image on the correct size paper. The tray switching works but despite numerous hours on the phone with Apple and Brother the document prints as if it's on letter when it should be on legal. I've followed the directions provided by Adobe but the documents do not print correctly,

    1 vote

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    1 comment  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    Are you facing this issue with the current version of Acrobat?

    Thanks
    Ritesh

  9. After installing a printer while Adobe Acrobat and/or Reader is already open and has a PDF open, attempting to print to it prints to a different printer, even though the new printer appears in the list. Acrobat/Reader must be closed and reopened in order to print to the new printer.

    Steps to reproduce:
    1) Open Acrobat or Reader.
    2) Open a PDF
    3) Install a new printer
    4) Attempt to print the PDF to the newly installed printer (it appears in the list of printers)
    5) The PDF prints to a different printer.

    Environment: Windows 7 64-bit. Acrobat version 11…

    1 vote

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  10. To force the print parameters comments and forms to documents and annotations.
    The users can not change this options.

    1 vote

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  11. In Distiller XI Pro 11.0.20 (28.03.2017), distill the following:

    %!PS
    /StrokeCode {1 setlinejoin gsave 0 setlinecap 24 setlinewidth 0 setgray stroke grestore 1 setlinecap 9.6 setlinewidth 1 setgray stroke} def
    144 72 moveto 144 144 2 copy 72 144 curveto
    72 144 moveto 144 144 2 copy 144 72 curveto
    StrokeCode
    showpage

    The moveto should start a new sub-path; display of that point should be determined by setlinecap not by setlinejoin. Alas, Distiller causes it to be determined by setlinejoin.

    Also reported at
    https://groups.google.com/forum/#!topic/comp.lang.postscript/amUp28S-JFM

    1 vote

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    2 comments  ·  Printing  ·  Admin →
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    Under review  ·  mrraj@adobe.com responded

    Thanks for bringing this issue to our notice. we have logged bug in our database for the issue.

    Thanks,
    Mridula

  12. In advanced printer settings, when selecting a color to exclude from printing (tiny printer icons next to cyan, magenta, yellow, and black color blocks), please change the word emit with omit. Very different meanings.

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    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback. We have forwarded this to engineering team.

    Best Regards!

  13. Distiller XI Pro 11.0.20 (28/03/2017) does not honour the ‘clip’ in the following:

    %!PS

    1 setlinejoin 1 setlinecap [] 0 setdash newpath
    gsave

    /TimesNewRomanPS-BoldMT 96 selectfont 50 500 moveto (F70) true
    charpath

    clip % leaving the F70 outline as the current path

    24 -4 1.99
    {
    dup 2 sub exch
    setlinewidth 1 setgray gsave stroke grestore
    setlinewidth 0 setgray gsave stroke grestore
    } for
    grestore

    showpage

    Also documented at
    https://groups.google.com/forum/#!topic/comp.lang.postscript/ewwOV_qN4JQ
    (yes, a whole ago — but still broken).

    1 vote

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    1 comment  ·  Printing  ·  Admin →
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    Under review  ·  mrraj@adobe.com responded

    Thanks for bringing this issue to our notice. we have logged bug in our database for the same and will be prioritized based on other work items.

    Thanks,
    Mridula

  14. Please can you arrange for adobe to 'print' to Onenote (the Windows 10 version, not just the old version) Thanks..

    0 votes

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  15. The Page Size on a PDF is 10.00 x 7.5 in but I am trying to print to 11 x 8.5 in. The printer is requesting 16k paper which I don't have. When I click ignore then it cuts off part of the document.

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