13732 results found

1. Adobe PDF Writer randomly leaves out things

   When creating a document by clicking save as Adobe PDF in word, I am finding that it will randomly leave out sentences in the final product. It is very prevalent after photos and section headings. See the examples attached.

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   6 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Please upgrade to latest version of Acrobat DC and let us know if the issue still persists.

   Thanks

   Tanvi

2. PDF produced by Sibelius is displayed correctly, but prints badly, an unacceptable disparity

   I am using MacOS Big Sur 11.6 and Acrobat Acrobat version 2021.007.20099.

   The attached "Ful Score" PDF is displayed properly on the screen by Acrobat, but Acrobat prints it badly. I also included two screenshots, a *.png of Acrobat's display of the PDF (which looks OK) and a pdf produced by scanning a physical printout of that same PDF printed by Acrobat, which shows that Acrobat prints the file really badly.

   The PDF was produced by Sibelius. I might say Sibelius was at fault for producing a bad PDF (probably with layers, but I'm not sure of the internals), except for one important fact:

   The latest version of Acrobat displays it correctly and prints it badly. That disparity means you can't trust Acrobat to show you on the screen how it will print. That's really bad news. It means the software is lying to the user, who won't find out until after it is printed. Or even worse, until a customer on whose website you posted the file (because it looked fine in Acrobat) tries to print it and goes berserk -- lawsuits or other kinds of attacks are inevitable.

   I am using MacOS Big Sur 11.6 and Acrobat Acrobat version 2021.007.20099.

   The attached "Ful Score" PDF is displayed properly on the screen by Acrobat, but Acrobat prints it badly. I also included two screenshots, a *.png of Acrobat's display of the PDF (which looks OK) and a pdf produced by scanning a physical printout of that same PDF printed by Acrobat, which shows that Acrobat prints the file really badly.

   The PDF was produced by Sibelius. I might say Sibelius was at fault for producing a bad PDF (probably with layers, but I'm not sure of the internals), except… more

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   4 comments  ·  Printing  ·  Delete…  ·  Admin →
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3. Quick tool icons are TOO BIG

   Quick tool icons are TOO BIG - In Adobe X I was able to fit ALL of my Quick Tools across the top, now you've apparently optimized the program for tablets and there is no way to make the Quick Tool icons small enough which creates TOO MUCH UNNECESSARY CLICKING. WHY do you assume that everyone needs these GIGANTIC icons? Why can't we reduce the size or the "padding" around them? It's beyond annoying.

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   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. The problem of converting acrobat files to Office files in Arabic, please fully support the Arabic language between the two

   problem exporting to Microsoft Office

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   0 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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5. 2 page view dotted line

   When I look at a pdf in 2 page view without "show gap" I get this annoying dashed line down the centre - add an option to remove it because it's ugly and pointless

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6. Acrobat always crashing on startup

   Acrobat always crashing on startup.

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7. undo

   More template tools like an UNDO function, match the radio button sizes so we don't have to do that manually, a grid view and ruler!!!!

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   2 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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8. BUG: Acrobat PDFMaker - Microsoft Word - Bookmarks

   With WORD (2016) and PDFMaker:

   When creating PDF maker and asking it to convert the Document's Headings / Styles to Bookmarks; It does not include some characters in the bookmarks.

   Characters such as Non-Breaking Hyphen. There may be others also.

   [ Special characters are inserted into work using INSERT > SYMBOL > MORE SYMBOLS > SPECIAL CHARACTERS ]

   Also the Case of text characters is taken from STYLE information, rather than from TYPED characters (I.e. from the FORMATTING, rather than the DATA). If for example the style specified all text in UPPERCASE. Then the bookmarks will be also in UPPERCASE.. Even though in Word Table Of Contents and Document Map it is not in all Upppercase and use the typed characters (not STYLE's UPPERCASE transformation).

   With WORD (2016) and PDFMaker:

   When creating PDF maker and asking it to convert the Document's Headings / Styles to Bookmarks; It does not include some characters in the bookmarks.

   Characters such as Non-Breaking Hyphen. There may be others also.

   [ Special characters are inserted into work using INSERT > SYMBOL > MORE SYMBOLS > SPECIAL CHARACTERS ]

   Also the Case of text characters is taken from STYLE information, rather than from TYPED characters (I.e. from the FORMATTING, rather than the DATA). If for example the style specified all text in UPPERCASE. Then the bookmarks will be also in UPPERCASE..… more

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9. Tool buttons should also collapse Tools Pane not just expand

   Tool buttons should also collapse the Tools Pane not just expand it. Thus, you can eliminate the "Close" button. It's more intuitive to expand and collapse from the same button. This behavior already happens with the Navigation Pane buttons.

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10. Always unable to edit in Adobe Acrobat Pro DC

    My organisation pays AUD$200 or more for my Adobe Acrobat Pro DC licence and I am unable to edit PDF documents. I have tried everything I can think of and consulted online help. Why are all the edit functions greyed-out? I have printed the PDF file to a new PDF file but that did not help.

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    Need Info  ·  1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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11. cannot save the file

    There is many ticket about save as problem.
    When you try to save as, you just get the blank sheet. The same thing occurs when you try to share file. I cannot take a capture because the blank sheet disappear when I open the snipping tool.
    This problem has been years but now it has been for months. To save the file I have to print pdf as a file by windows. This is not long term solutions because I lost the pdf preferences.

    I have paid Adobe creative cloud, adobe acrobat DC and distiller DC. The program is up to date.

    Windows specs:
    Windows 10 Enterprise which is up to date including Windows Feature Experience Pack.
    Device specs:
    Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
    16,0 GB (15,8 GB usable)
    HP Elitebook 830 G7. 64-bit operating system, x64-based processor.
    No pen or touch input is available for this display

    There is many ticket about save as problem.
    When you try to save as, you just get the blank sheet. The same thing occurs when you try to share file. I cannot take a capture because the blank sheet disappear when I open the snipping tool.
    This problem has been years but now it has been for months. To save the file I have to print pdf as a file by windows. This is not long term solutions because I lost the pdf preferences.

    I have paid Adobe creative cloud, adobe acrobat DC and distiller DC. The program is up… more

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    2 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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12. Subscription

    Keeps saying my subscription is expired

    4 votes

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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13. Links Broken after uploading to Adobe Sign

    I have a PDF that conforms to the 1.6 pdf standard. The pdf contains 4 links that link to other pages within the same document. When the document is uploaded to Adobe Sign and sent for signature and re-downloaded, there are 2 problems with it:

    1. The number of annotation links is doubled.
    2. The initial links are all broken.

    I have attached a copy of the original document and the document after its uploaded to adobe sign and sent for signature.

    Repro Steps:
    1. Open "Initial.pdf" and use the "request a signature" menu to send it to Adobe Sign.
    2. Send it to a valid email and have the user sign the document.
    3. Download the signed pdf.
    4. Observe

    Expected:
    The links within the pdf function as before.

    Actual:
    The links have been changed to URLs which point to incorrect locations.

    I have a PDF that conforms to the 1.6 pdf standard. The pdf contains 4 links that link to other pages within the same document. When the document is uploaded to Adobe Sign and sent for signature and re-downloaded, there are 2 problems with it:

    1. The number of annotation links is doubled.
    2. The initial links are all broken.

    I have attached a copy of the original document and the document after its uploaded to adobe sign and sent for signature.

    Repro Steps:
    1. Open "Initial.pdf" and use the "request a signature" menu to send it to Adobe Sign.
    2. Send… more

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    1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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14. Acrobat Pro DC on Windows PC - Exit program on final tab close

    For Windows PC, please provide a General Preference Option to close/exit the Acrobat Pro DC program when closing the only open tab/document.

    We open a document then review, save and close it. The program window remains open thus blocking the desktop and forcing us to exit the program manually. While that sounds like a minor inconvenience or inconsequential, in reality its very frustrating and time consuming. We consider it to be a Quality of Life issue that disrupts workflow processes and would like to see it resolved.

    An option to "Minimize window on final document/tab exit and maximize window on document open" would accomplish the same goal.

    For Windows PC, please provide a General Preference Option to close/exit the Acrobat Pro DC program when closing the only open tab/document.

    We open a document then review, save and close it. The program window remains open thus blocking the desktop and forcing us to exit the program manually. While that sounds like a minor inconvenience or inconsequential, in reality its very frustrating and time consuming. We consider it to be a Quality of Life issue that disrupts workflow processes and would like to see it resolved.

    An option to "Minimize window on final document/tab exit and maximize window… more

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15. 리치 미디어 기능 오류

    1. 비디오 추가 후 블랙화면
       비디오 추가 시 <미디어에서 포스터 검색>으로 설정하였음에도 영상 첫 장면이 아닌, 블랙화면으로 제시됨

    2. 영상 종료 후 2차 재생 불가
       영상이 끝까지 재생되어 종료되고 난 후, 재생버튼이 나타나지 않아 영상을 다시 볼 수 없음

    3. 버튼 추가 시 미디어재생 동작을 선택할 수 없음
       2번의 문제를 해결하고자 재생/정지 버튼을 추가 하려 했을 때, 동작선택을 <미디어재생(Acrobat 5 호환)>이나 <미디어재생(Acrobat 6 이상 호환)>을 선택하면 아래와 같은 알럿창이 뜸
       "이 페이지에서 선택할 수 있는 Acrobat 5/Acrobat 6 이상 호환 미디어가 없으므로 동작을 만들 수 없습니다."

    4. 버튼이 동작하지 않음
       재생/정지 버튼의 동작을 <멀티미디어 작업(Acrobat 9이상)>으로 선택하고 추가했으나, 버튼이 동작하지 않음

    5. 영상을 삽입하여 만든 PDF파일이 Reader 프로그램에서 재생 안됨
       영상의 화면은 나오지 않고 음성만 나오며, 화면이 나와야 할 부분에 음파만 보임

    1. 비디오 추가 후 블랙화면
       비디오 추가 시 <미디어에서 포스터 검색>으로 설정하였음에도 영상 첫 장면이 아닌, 블랙화면으로 제시됨

    2. 영상 종료 후 2차 재생 불가
       영상이 끝까지 재생되어 종료되고 난 후, 재생버튼이 나타나지 않아 영상을 다시 볼 수 없음

    3. 버튼 추가 시 미디어재생 동작을 선택할 수 없음
       2번의 문제를 해결하고자 재생/정지 버튼을 추가 하려 했을 때, 동작선택을 <미디어재생(Acrobat 5 호환)>이나 <미디어재생(Acrobat 6 이상 호환)>을 선택하면 아래와 같은 알럿창이 뜸
       "이 페이지에서 선택할 수 있는 Acrobat 5/Acrobat 6 이상 호환 미디어가 없으므로 동작을 만들 수 없습니다."

    4. 버튼이 동작하지 않음
       재생/정지 버튼의 동작을 <멀티미디어 작업(Acrobat 9이상)>으로 선택하고 추가했으나, 버튼이 동작하지 않음

    5. 영상을 삽입하여 만든… more

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    Resolved  ·  1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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16. Constant blank screen when choosing to save documents

    Every time I edit a document and then choose to "save as" I just get a blank screen. I have to shut down my entire system and turn back on and it sometimes works, sometimes not!! This is clearly a bug in your system looking at the amount of times it has been reported.

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    7 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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17. A full-featured drawing tool

    A full-featured drawing tool added to the Edit feature in Abobe Acrobat DC to add lines, boxes, etc would be extremely helpful tool

    4 votes

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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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18. Editing text in the "text box" is F'in impossible

    The ability to manipulate and edit the text in the text boxes is SOOOOO hard, I apply changes and they never take, I attempted to click on a current location on the text box and the box is not active by the time I attempt to type. I am to the point I have to RE-TYPE THE ENTIRE TEXT BOX JUST TO CORRECT OR ADD ONE THING. I don to think it should be so hard to do this.

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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19. What seems to be a printing bug in 21.007.20091 of Acrobat Reader DC

    User has a Citrix virtual desktop with a USB HP printer connected to a Thin Client, and redirected into the Citrix desktop using the Citrix Universal Printer.
    Prior to this version, opening a PDF and printing to that redirected printer presented no problem. On this most recent version it does with a quick "The document could not be printed" error and then it spits out a blank page.
    Ideally I'd like to get my hands on 20.005.20058 to verify this, but I cannot find the full download now. I have however installed an older version 15.*** and this prints just fine. This to me is pointing to a potential bug in this most recent version, since the user was able to print just fine before on the previous version, updated to the latest on his machine 6 days ago.
    How can we go about troubleshooting this further as this appears to be a bug. How can I get my hands on a recent previous version of Adobe to verify that it's this specific version?

    User has a Citrix virtual desktop with a USB HP printer connected to a Thin Client, and redirected into the Citrix desktop using the Citrix Universal Printer.
    Prior to this version, opening a PDF and printing to that redirected printer presented no problem. On this most recent version it does with a quick "The document could not be printed" error and then it spits out a blank page.
    Ideally I'd like to get my hands on 20.005.20058 to verify this, but I cannot find the full download now. I have however installed an older version 15.*** and this prints just… more

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    9 comments  ·  Printing  ·  Delete…  ·  Admin →
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20. Automate the combination of multiple images to PDF, and name the resulting PDF using the Folder's name.

    I would like to be able to place images within a folder, then batch convert many folders to produce 1 PDF per folder. For example "FOLDER1" contains 10 jpges. I would like FOLDER1.pdf to be 10 pages, "FOLDER2" to be FOLDER2.pdf and so on.

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