10708 results found

1. Update

   I recreate a new post instead commenting last one, just to make sure it was taken as important it’s supposed to be, as a critical issue!
 Hoping you could create another hot fix for this major problem. 
We are now on macOS Sonoma 14.2.1 and Acrobat Pro version 2023.008.20458. 

   1: when we use Text tool and select a text to modify all the page became white and we cannot see anything.
   2:There is also another problem when we scroll the pages, everything become white also.
   3: We are no longer even able to check the preflight result, blank pages again.
   It seems that no one from Adobe or Enfocus is actually using this version, as the problem would probably have been solved by now. Enfocus are aware since December 20 and nothing was done. This is our work tools, everything we done all day is using those tools. It's not possible for you to make an update to solve this? Each time Adobe make an update, that's create more problem we never imagine possible.

   I recreate a new post instead commenting last one, just to make sure it was taken as important it’s supposed to be, as a critical issue!
 Hoping you could create another hot fix for this major problem. 
We are now on macOS Sonoma 14.2.1 and Acrobat Pro version 2023.008.20458. 

   1: when we use Text tool and select a text to modify all the page became white and we cannot see anything.
   2:There is also another problem when we scroll the pages, everything become white also.
   3: We are no longer even able to check the preflight result, blank pages… more

   3 votes

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2. Crashing

   App keeps crashing please sort this out!!!!

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   3 votes

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3. liquid mode for desktop

   Make liquid mode for desktops so I can resize the window for taking notes or sharing and easier to highlight and copy text to a notes file without all the line breaks

   3 votes

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   0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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4. Acrobat crashes when clicking on hyperlink referencing internal bookmark

   I have a PDF document created from a Latex file, rendered via xelatex/MikTex. The document contains several section bookmarks as well as internal hyperlinks (hyperref package) to some of those bookmarks.

   When I open the PDF in Acrobat Reader (on Windows 10, Vers 2023.008.20458) and i click on one of those hyperlinks, Acrobat crashes instantly. However if I click on one of the bookmarks (regardless if linked or not) in the "Bookmarks"-sidepanel (acrobat scrolls to the bookmark then) and AFTER THAT scroll back and click on the same hyperlink, it works without issues.

   Opening the same PDF in Firefox or Google Chrome do open the hyperlinks just fine.

   The content of the Windows Application Log is:
   Faulting application name: AcroRd32.exe, version: 23.8.20458.0, time stamp: 0x65941cbb
   Faulting module name: AcroRd32.dll, version: 23.8.20458.0, time stamp: 0x65941cb7
   Exception code: 0xc0000005
   Fault offset: 0x00d2b18c
   Faulting process id: 0x4a00
   Faulting application start time: 0x01da43cda61901db
   Faulting application path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
   Faulting module path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.dll
   Report Id: 82a5a46b-0fd1-45a8-a2cb-ef302a36cf6d
   Faulting package full name:
   Faulting package-relative application ID:

   I have a PDF document created from a Latex file, rendered via xelatex/MikTex. The document contains several section bookmarks as well as internal hyperlinks (hyperref package) to some of those bookmarks.

   When I open the PDF in Acrobat Reader (on Windows 10, Vers 2023.008.20458) and i click on one of those hyperlinks, Acrobat crashes instantly. However if I click on one of the bookmarks (regardless if linked or not) in the "Bookmarks"-sidepanel (acrobat scrolls to the bookmark then) and AFTER THAT scroll back and click on the same hyperlink, it works without issues.

   Opening the same PDF in Firefox or… more

   3 votes

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5. Multiple users can't attatch PDF to outlook email

   We've had multiple dozens of users button break on Adobe reader, standard and pro where the Send by email/ attatch PDF as attatchment within the adobe application breaks. When clicked it breaks the application and freezes it for about 5 minutes until it errors out. The only way to get rid of the break is to end it from task manager. This was on multiple systems with different versions of Adobe, Windows 10 (1909, 20h2, 22h2), and software versions.

   We tried with the most current versions of both the enterprise version of adobe reader/ standard and older versions but for somereason we can't get it to work.

   We've had multiple dozens of users button break on Adobe reader, standard and pro where the Send by email/ attatch PDF as attatchment within the adobe application breaks. When clicked it breaks the application and freezes it for about 5 minutes until it errors out. The only way to get rid of the break is to end it from task manager. This was on multiple systems with different versions of Adobe, Windows 10 (1909, 20h2, 22h2), and software versions.

   We tried with the most current versions of both the enterprise version of adobe reader/ standard and older versions but for… more

   3 votes

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6. View with icons only for the «all tools» menu

   When I use acrobat, I often need to navigate in the menu with all the tools so it is conviennent for me to have this menu open all the time. But the new menu is taking to much space in my screen, I wish I can see (maybe has an option) only the icons. There was a option like this in the previous interface. (picture 1 = the menu that I speak of)

   I try to put all the function that I used in those tools in my «tool bar» but it become way too big for function that I used often but not all the time. (picture 2)

   Maybe in the tool bar we can have like the principal icon (colors ones), and when you clic on it you open the menu for all the option related to this icon? (picture 3 = example of what I try to explain)

   When I use acrobat, I often need to navigate in the menu with all the tools so it is conviennent for me to have this menu open all the time. But the new menu is taking to much space in my screen, I wish I can see (maybe has an option) only the icons. There was a option like this in the previous interface. (picture 1 = the menu that I speak of)

   I try to put all the function that I used in those tools in my «tool bar» but it become way too big for function that I… more

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   3 votes

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7. Straight line with highlighter and drawing tools

   Make straight lines with the highlight text tool and drawing tools by holding shift, just like holding shift with the draw line tool. PLEASE.
   Maybe also give the highlighter the clickable option to choose between freehand highlight, straight line highlight, and recognizable text; and lock the option preference until we manually change it.

   3 votes

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   0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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8. Font Fix

   you guys need to update the fonts available for editing text. Brutal that i can use one text on through the web browser. But when i use the app thats saved to my desktop, i cant even use the same font that i was using in the browser. that needs to be fixed.

   3 votes

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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9. New comment issue as of 1/4/24

   As of Thursday 1/4/24, sticky notes vanish as soon as they are entered, and if I type more than word in a highlight pop-up box, the font downsizes from my norm.

   Acrobat Pro on Windows 11 PC

   3 votes

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   5 comments  ·  Commenting  ·  Delete…  ·  Admin →
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10. Signature Order

    It would be great if I can list myself as the first signer and then multiple other clients as a group of next signers. As is, if I would like to set a signing order so that I sign first, the only option is for the other signers to sign one at a time. This is awkward when you have multiple clients that are waiting to sign a document. The client lower in the order is always asking why they haven't rec'd the document and I'm forced to explain the issue.

    3 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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11. Date of Signing messed up: text size and format.

    I have a major problem with the Date of Signing field.
    Because I work in a regulated industry, all our documents are controlled and therefore must go through an approval process before they can be released. The previous version of esign allowed the text size of the Date of Signing to be controlled with the box size so I could fit the date inside the document field. The new version puts date of a standard size font into the space I designate, regardless of how small/large I make the box. The result is that the date is cut off the end of every Date of Signing. This is a HUGE problem because the year does not show up.
    Also, there's no way to select a default date format: EVERY TIME I put in a Date of Signing, I have to select the US date format because the default is the European format. If I miss one, the date comes up backwards.
    If these things aren't fixed immediately I'll have to find another way to sign my documents because I cannot have the dates screwed up.

    I have a major problem with the Date of Signing field.
    Because I work in a regulated industry, all our documents are controlled and therefore must go through an approval process before they can be released. The previous version of esign allowed the text size of the Date of Signing to be controlled with the box size so I could fit the date inside the document field. The new version puts date of a standard size font into the space I designate, regardless of how small/large I make the box. The result is that the date is cut off the… more

    3 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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12. ****** off

    Why did I pay for adobe when I cannot even just highlight a pdf and save it?

    3 votes

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13. Open same file multiple times

    I want to be able to open multiple windows of acrobat with the same PDF. As a mathematician, I need an option to see one page in one window and another page in another window.

    3 votes

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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14. Dysfunctional change

    The black square cursor change in the most recent Acrobat DC update is frustrating and dysfunctional. Is there any way to change it?

    3 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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    3 votes

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16. Location of page up/down, re-do, print & save icons should be all together

    They used to be near each other at the top, now some are on the right side and some on the top. (?!?) How about a Settings option so users can position them where they're convenient?

    3 votes

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