14132 results found

1. Window geometry/presentation is not persistent in Acrobat Reader

   When I open any PDF in Acrobat, my page is cut down the middle with only the left half showing. There is a toolbar of sorts occupying the left side of the screen. I can click the 'x to remove this toolbar and I see the whole page, or I can re-size the window. However, after I close the window and view another document, the window size reverts to what it was and the toolbar re-appears. This is most annoying. I have looked for preferences to do with this or other features in the app but can find nothing to allow me to fix or manipulate this in any way. running on a PC with Win 10.

   When I open any PDF in Acrobat, my page is cut down the middle with only the left half showing. There is a toolbar of sorts occupying the left side of the screen. I can click the 'x to remove this toolbar and I see the whole page, or I can re-size the window. However, after I close the window and view another document, the window size reverts to what it was and the toolbar re-appears. This is most annoying. I have looked for preferences to do with this or other features in the app but can find nothing to… more

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2. Get my country right, please.

   Every time I follow a link from Acrobat that takes me to the Adobe website, I get a message saying that the page doesn't match my country. I have an account on your server and I'm logged in on the app so why can't you show the right country?

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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3. Exiting Full Screen on New Acrobat DC is Extremely Slow

   This is not an idea, it's a bug notice.
   I have a new M3 MacBook Pro with 36 GB RAM running MacOS Sonoma, which should be screaming fast.
   Unfortunately the latest incarnation of Acrobat DC (2023.008) is useless in full-screen mode. It switches to full screen just fine, but coming out of full screen literally takes over a minute. The screen is just black and the computer is unresponsive this entire time. This is ridiculous that in 2024 this should be a problem. Please fix this ASAP Adobe!

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Automatic printer selection based on document content

   I run an ecommerce business and when fulfilling orders, label and packing slip pdfs are generated for orders. When i print labels, I have to manually select my label printer, then switch back manually to print packing slips on the laser printer. It would be an amazing feature if Acrobat Pro could analyze a document and if it had a bar code, for example, it would know it was a label and pre-select the label printer. Then switch back to default. It's shocking to me that no one seems to have thought of this feature. I wish I had back the hours I've spent over the years manually switching back and forth between printers and then the wasted paper or stickers when you forget and off they go. Thoughts? Help? AI can do it! Come on Adobe.

   I run an ecommerce business and when fulfilling orders, label and packing slip pdfs are generated for orders. When i print labels, I have to manually select my label printer, then switch back manually to print packing slips on the laser printer. It would be an amazing feature if Acrobat Pro could analyze a document and if it had a bar code, for example, it would know it was a label and pre-select the label printer. Then switch back to default. It's shocking to me that no one seems to have thought of this feature. I wish I had back… more

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5. front page skews when using organize pages

   I am capturing cover images from scanned pdf documents in Acrobat Pro desktop. I have the new interface, and this problem is not something I experienced with the old interface. Also, these were documents that I did not create, so I don't know if it's trying to revert to a previous page setting. The problem is that the cover page (page 1) skews whenever I use organize pages. It doesn't happen with files consistently, which is why I suspect it may be trying to revert to a previous page setting for these documents.
   I have attached a file where page 1 skews any time I use organize pages. I have other files that do the same.

   I am capturing cover images from scanned pdf documents in Acrobat Pro desktop. I have the new interface, and this problem is not something I experienced with the old interface. Also, these were documents that I did not create, so I don't know if it's trying to revert to a previous page setting. The problem is that the cover page (page 1) skews whenever I use organize pages. It doesn't happen with files consistently, which is why I suspect it may be trying to revert to a previous page setting for these documents.
   I have attached a file where page… more

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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6. "Read Only" message cannot be closed

   When I open a document, a blue bar with a "Read Only" message is displayed near the top and the only way to close it is to click "Enable Editing". Older versions allowed the bar to be closed by clicking the "i" icon on the left (what an idiot had such stupid idea???).

   BTW, what editing??? Which part of the word "Reader" don't you understand? Adobe Reader is a tool for viewing documents, not editing them!!!

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7. Does Google have 24 7 customer service

   With self-help tools available 24/7 and specialized support teams for certain products during business hours, Google strives to promptly and efficiently handle user complaints.

   Therefore, Google consumers need not worry—even if they don't have a customer support hotline that is open 24/7, Google can help with both urgent problems and simple troubleshooting.

   Google Customer Service

   https://groups.google.com/g/ibm.software.network.directory-integrator/c/AdtbB9cVJpU

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8. File upload failed

   In the new Adobe Pro update with the new UI. I'm met with the attached error when uploading an agreement to be signed. This doesn't occur when using the disabling new acrobat.

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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9. Notifications - Dimissing handled Notifications

   Recently the Web based Adobe Acrobat Program has been slow so their IT team suggested using the App. In the Web Based program when I click on the notification bell ones I have clicked on turn greyed out and the other remain light grey. Once I take care of a notification I can click the three dotted lines to Mark as read or Dismiss a notification. This is not an option at all in the App. You cannot dismiss notifications. So then I am unable to tell what I have taken care of and what remains and I had nearly 60 notifications. I think something needs implemented in the app. Whether they make a notification disappear upon clicking on one specific notification or having the user select to dismiss it themselves.

   Recently the Web based Adobe Acrobat Program has been slow so their IT team suggested using the App. In the Web Based program when I click on the notification bell ones I have clicked on turn greyed out and the other remain light grey. Once I take care of a notification I can click the three dotted lines to Mark as read or Dismiss a notification. This is not an option at all in the App. You cannot dismiss notifications. So then I am unable to tell what I have taken care of and what remains and I had nearly… more

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10. acrobat freezes while zooming pdf file

    Acrobat freezes when enlarging a pdf file and has to force close. The error occurs with larger files. I use Macbook Pro M1, mac os Ventura 13.6.3. I took it up with support and they didn't come up with anything. I asked them for an older version. Now I use the older Acrobat 2021.001.20155 and everything is ok there. Please correct this error. Let me know when it's all right.

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11. Printing from PDF to multi page PDF forces margins

    When generating a PDF from InDesign at 5.5" wide by 8.5" tall, the PDF comes out as expected with no borders. I can even tweak the PDF settings to display 2UP in the window just like I want it to print.

    From Acrobat, taking that borderless PDF and selecting the Acobat PDF printer installed in Windows, the second you select Multiple pages in the printer settings window, Acrobat adds a margin around each page. Even when selecting letter, custom letter, custom 5.5x8.5.

    If I wanted margins on my multi-page PDF output I would have built them into my document. There is no way to remove the margins and no way to make Acrobat do what I ask it to instead of what you developers think I need.

    I want borderless 2UP pages in Acrobat with NO MARGINS. This honestly seems like it should be the default. Fix this bug please.

    In fact, the notion that you can just add margins or shrink my content arbitrarily is such a problem with the way Adobe developers think. You have no idea what I want to do with this PDF, what gives you the right to add arbitrary margins to my content? It is really frustrating. Please fix this bug.

    When generating a PDF from InDesign at 5.5" wide by 8.5" tall, the PDF comes out as expected with no borders. I can even tweak the PDF settings to display 2UP in the window just like I want it to print.

    From Acrobat, taking that borderless PDF and selecting the Acobat PDF printer installed in Windows, the second you select Multiple pages in the printer settings window, Acrobat adds a margin around each page. Even when selecting letter, custom letter, custom 5.5x8.5.

    If I wanted margins on my multi-page PDF output I would have built them into my document. There… more

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12. Adobe doen´t start without updating an needs comp. restared

    Hallo, Adobe Acrobat will in regelmäßigen Abständen aktualisiert werden. Leider so, dass man beim Öffnen eines Dokuments den Hinweis erhält, man könne das Programm erst nach einem Neustart des PC starten. Das stört enorm. Wie kann ich das ausschalten?

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13. Reader not printing on Mac Sonoma 14.21 using Safari

    Use Google Chrome with Reader for all new documents. Does not solve Safari existing or old files

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14. Restrict ‘Save as pdf’ option for Encrypted/Do not forward emails

    Description : We would like to restrict the ‘save as pdf’ option for Encrypted/Do not forward emails only.
    Why the feature is needed : Currently we are able to use the ‘save as pdf’ option for Encrypted/Do not forward outlook emails - hence able to save and share the such emails to other users (who are not supposed to receive the info). Hence, we would need this restriction to eliminate the security gap.

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15. AppCrash: Clicking Hyperlink instant after opening

    Since the Adobe Acrobat Update in December with version 23.008.2042x, our
    coworkers reporting Adobe Acrobat crashes.

    Steps to reproduce the issue:
    We found out, it is only, when opening the pdf and click instant a linked document (another pdf) on a fileshare, so that you hover the link, it does not display the full URL.

    Expected result:
    Opening the hyperlink / another document.

    Observed result
    If you wait around 3-5 seconds, and the mouse hover shows the full link, than Adobe does not crash, and asks with security dialog, if you want to open this file.

    All affected Users have Windows 10 devices, one coworker is using Windows 11, and works as epected.

    Event Viewer:
    Name der fehlerhaften Anwendung: Acrobat.exe, Version: 23.8.20458.0, Zeitstempel: 0x65942357
    Name des fehlerhaften Moduls: Acrobat.dll, Version: 23.8.20458.0, Zeitstempel: 0x65942352
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x0000000001212cbc
    ID des fehlerhaften Prozesses: 0x6b10
    Startzeit der fehlerhaften Anwendung: 0x01da4306e4e39fc1
    Pfad der fehlerhaften Anwendung: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe
    Pfad des fehlerhaften Moduls: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.dll
    Berichtskennung: 479c22f8-2ed2-4eb7-9a71-fb6afeff63da
    Vollständiger Name des fehlerhaften Pakets:
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

    Since the Adobe Acrobat Update in December with version 23.008.2042x, our
    coworkers reporting Adobe Acrobat crashes.

    Steps to reproduce the issue:
    We found out, it is only, when opening the pdf and click instant a linked document (another pdf) on a fileshare, so that you hover the link, it does not display the full URL.

    Expected result:
    Opening the hyperlink / another document.

    Observed result
    If you wait around 3-5 seconds, and the mouse hover shows the full link, than Adobe does not crash, and asks with security dialog, if you want to open this file.

    All affected Users have… more

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16. Acrobat broke my Pitstop plug in

    The latest continuous Acrobat release (2023.008.20458) broke my Pitstop plug in making it basically useless! Extremely frustrating. Please fix quickly!

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17. Bug: Diacritics of user name get replaced by 2 quotation marks

    The user name seems to draw its data from the Adobe account on record. There my name has an accent. In the Identity section in the Acrobat settings I entered my name without an accent as this obviously still leads to some display issues.

    Maybe this could be changed so that the display name for the comment is taken from the “Name” in the Identity settings.

    There are so many names with diacritics worldwide and they probably get all spelled in a wrong way.

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18. Text replacements

    Mac OS offers the option of using text abbreviations to insert several words or entire sentences (text replacements). For example, "#--" becomes "delete hyphen". Acrobat used to understand and implement these abbreviations. Since the version from December 2023, this no longer works. Please restore the function.

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19. AcroCEF.exe - Application Error when opening PDF document

    AcroCEF.exe - Application Error when opening PDF document.

    The Unknown Software Exception, is Exception (0xc06d007e)
    this has occurred in the application at the site
    (0x00007FFCC172567C.

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20. Adobe Acrobat Pro Not Working on Desktop!

    Help me, please! Adobe Acrobat Pro stopped working, so I tried to re-install it and failed. Now it is gone from my desktop and all my PDF files icons changed and I can no longer open them by clicking on them. Repeated attempts to download Adobe Acrobat Pro and re-install it have failed. What do I have to do to get it back?

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