11945 results found

1. Option to remove (Not minimize right hand tool pane)

   This basically a bug that detracts from your product. Due to this feature, you cannot scroll on tablets. Minimizing does NOT fix this.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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2. I can sign my docs but cannot input text. Any idea why and how to work around this?

   I can sign my docs but cannot input text. Any idea why and how to work around this?

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   0 comments  ·  Fill & Sign  ·  Edit…  ·  Delete…  ·  Admin →
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3. When scaling page content with the preflight the links are not scaled together with the text, but maintain their original size and position

   When scaling page content with the preflight the links are not scaled together with the text, but instead maintain their original size and position and for this reason are all in the wrong places after scaling the page content with the preflight. Is there a solution for this problem?
   For a submission I have to create a huge report consisting of a lot of documents. It is required for the report to have a continuous header on all the hundreds (or maybe even thousands) of pages. In order to insert the header I have to scale the content of the pages (shrink the content, so there will be place available on top to insert a continuous header).
   The Preflight is a good instrument to do this, but the disadvantage of it is, that all the links (which are probably thousands) are in the wrong places after scaling the page content. They keep their original size and position and each one of them needs to be re-positioned and resized manually, which will take many days of work and also will cause errors, so everything needs to be checked afterwards. Is there an instrument or workaround that will solve this problem? I am using Windows and Adobe Acrobat DC PRO. A fast solution would be great, since I have already been researching on this subject several days in the internet and are running out of time ....

   When scaling page content with the preflight the links are not scaled together with the text, but instead maintain their original size and position and for this reason are all in the wrong places after scaling the page content with the preflight. Is there a solution for this problem?
   For a submission I have to create a huge report consisting of a lot of documents. It is required for the report to have a continuous header on all the hundreds (or maybe even thousands) of pages. In order to insert the header I have to scale the content of the… more

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   0 comments  ·  Page Operations  ·  Edit…  ·  Delete…  ·  Admin →
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4. Licensing app won't work on macOS 11 Big Sur

   I just upgraded to a new macbook using macOS 11.2.3 Big Sur, and the licensing app for Adobe Acrobat Pro 2017 won't load/proceed now. I try to open Pro, the licensing app pops up instead, I click "Sign In Now," and the next screen is entirely blank (see screenshot). I tried the Terminal sudo fix that previously worked for an earlier OS, but it did nothing, I uninstalled and reinstalled it, and I'm still having the same issue.

   This isn't the previously resolved issue for an earlier OS wherein I could enter login info but got a screen with a perpetually spinning wheel, which was resolved using a Terminal command. Now the screen to enter that login info is entirely blank.

   For more context: I used time machine with migration assistant when switching computers, so all other preferences and apps on my computer are still working except Adobe Pro.

   I just upgraded to a new macbook using macOS 11.2.3 Big Sur, and the licensing app for Adobe Acrobat Pro 2017 won't load/proceed now. I try to open Pro, the licensing app pops up instead, I click "Sign In Now," and the next screen is entirely blank (see screenshot). I tried the Terminal sudo fix that previously worked for an earlier OS, but it did nothing, I uninstalled and reinstalled it, and I'm still having the same issue.

   This isn't the previously resolved issue for an earlier OS wherein I could enter login info but got a screen with a… more

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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5. Error message "The Selected Color Format is not Supported"

   When using Adobe Acrobat Pro DC to scan a document using a HP OfficeJet Pro 9022 I receive the error message "The Selected Color Format is not Supported" after the page is scanned. A file is not produced.

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   0 comments  ·  Scanning and OCR  ·  Edit…  ·  Delete…  ·  Admin →
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6. Error message "The Selected Color Format is not Supported"

   When using Adobe Acrobat Pro DC to scan a document using a HP OfficeJet Pro 9022 I receive the error message "The Selected Color Format is not Supported" after the page is scanned. A file is not produced.

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7. Error Adobe can not read your page properly....{bug}

   Hi, any idea what the error is relating to this PDF? It was created in adobe acrobat pro, but once filled and png signature image applied over the top of pdf the file shows the error pictured. The pdf previews perfect in every other PDF reader known to man apart from adobe acrobat dc and pro. HELP please. :)

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   0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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8. Synchronicity among devices IOS and Windows

   My idea is that Adobe would re-engineer how Adobe Acrobat Premium and Adobe PDF Pack work together on a IOS and Windows Device seamlessly or, and allow the Adobe Acrobat Pro DC to carry over from a computer to a phone seamlessly, since it is the update to Acrobat Premium. I also would like Adobe Acrobat Premium to be a feature that works on both IOS devices and Windows devices seamlessly instead of one only working on the computer at a time or not at all due to programming.

   Both of these features are used by myself and I'm sure countless others, and I have to pay for 2 programs when in reality the Adobe Acrobat Premium subscription should have the PDF pack included. It's not okay that I can only use my iphone and that it barely translates over to the computer version which means that I'd have to pay for another subscription which is Adobe Acrobat Pro DC and that program is only for Computers which does not help me.

   I need a program that I can use seamlessly between my Apple Iphone 11 and my Dell Inspiron 7000 series laptop. There is no reason why I should literally be told that I have to pay upwards of $36.00 a month, to get the products I need to function at home for school and job opportunities. Most of the jobs I apply to use Adobe and so I have no choice but to pay for BOTH packs each month, it's not fair to add the Pro DC to that and not be able to use it on both platforms. Something needs to be urgently done about that. It's costing customers more, when the products are the same, they're just not compatible with each other on different operating systems and across device usage.

   Another issue that needs to be addressed as soon as possible the pricing options. They are different from the website vs the apple App Store, and it is causing quite the confusion for me because they do not exist on your website. They are also unreachable on the app store because some may not be active with Adobe anymore or they're apple exclusive prices. The page needs to be updated to reflect the current prices of the services and the products Adobe offers.

   Lastly, how is it that Pro DC is literally cheaper if an individual purchases it by the year and they're not a student or teacher...vs being a student or teacher and paying well over $150.00 more for the same thing? That is incredulous and if Adobe Engineers think that they're helping students out with this pricing it's not. That's more like an institutional price than a personal one. As a college student, and a mother who has to deal with social distance virtual learning those prices are not compatible with regular families. We need more discounts or services offered, especially in these times. There are more people without jobs and having to purchase two packages when they can and should be combined is a problem to me. Adobe needs to make these programs more compatible, affordable and synchronous.

   Thank you,

   My idea is that Adobe would re-engineer how Adobe Acrobat Premium and Adobe PDF Pack work together on a IOS and Windows Device seamlessly or, and allow the Adobe Acrobat Pro DC to carry over from a computer to a phone seamlessly, since it is the update to Acrobat Premium. I also would like Adobe Acrobat Premium to be a feature that works on both IOS devices and Windows devices seamlessly instead of one only working on the computer at a time or not at all due to programming.

   Both of these features are used by myself and I'm sure… more

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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9. PDF-Maker disables macros in vba/macro-enabled Word-Templates after pdf has been created

   Title says everything. I have a macro enabled word template. If i use the microsoft on board function "save as pdf", everthing works fine. If i use the PDF-Maker AddIn, my Macros get disabled after the pdf has been created.

   Environment: Word365, Latest Acrobat DC version, Windows 10 20H2

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   2 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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10. The Adobe Sign Salesforce connector App - Use field sets

    In line with Salesforce app development best practices, the Apex pages managed by the Adobe Sign app should use field sets so that we can add functionality to the existing managed visual force pages.

    In particular we have a requirement to change the AgreementEditor apex page to display the related ServiceContract rather than Contact, Account, or Contract.

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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11. BUG REPORT - Read Only PDFs are editable on iOS devices using Acrobat App

    Situation
    A fillable PDF was created to be used as a template when bidding jobs. The PDF was placed on OneDrive and the permissions were changed to read only as to not be able to save over the blank template. When the file is open on a PC with the Acrobat DC application, the file works as intended and the user is forced to "save as" and not allowed to overwrite the blank template. When opened on an iPhone or iPad, the read only permission is completely overridden and the blank template is allowed to be edited and overwritten.

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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12. Need darker text

    Text in PDFs is too light--much harder to read than in older versions of Acrobat Pro. Zooming in doesn't help. Please restore darker text to make documents legible without eyestrain!

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since I haven’t heard from you, I believe the issue is resolved on your side.

    Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

    Thanks
    Rachit

13. Make the icons consistent across OS

    Make the application, file, and window icon the same. Personal preference is the easier to see red version.

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14. Highlighter Tool - Allow for Selection of Colors

    Provide ability to change the color of the highlighter tool other than just allowing for yellow. For someone who reads legal documents all day long, it is important to have the ability to change the color of the highlighter.

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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15. Being able to remove the ability to use digital and/or drawn signatures and initials in a PDF file

    Simple. An option to say that "this document does not allow digital signatures", and another that prevents users from doing sign and fill functions so they can't inject or insert a drawn or imported signature.

    This is because we have a form that we have applicants fill, but it must be signed and initialed by hand. Applicants left unsupervised do lots of things we don't want them to do.

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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16. After creating a PDF, Adobe Acrobat DC 32 bit is locking up every time for a few minutes

    Windows 10 OS on Surface Studio

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17. Shared Reviews always open with the Publish Comments button as active even though the review was just opened and no comments to publish
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    3 comments  ·  Commenting  ·  Delete…  ·  Admin →
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18. Stamps are not always appearing in shared reviews (old issue that was fixed a long time ago but has come back)
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19. BUGS BUGS BUGS!!

    I am using Adobe DC.

    The PDF forms are so buggy, it is ridiculous. First, it isn't allowing me to reorder fields so when you hit Tab it goes to the next correct one field. I have done it a dozen times before, but over the last week it has been terrible. I went to the support community and apparently it has been as issue for quite a while. In addition, when I got on chat and had a remote session with a rep, I seemed to know more than they did. They didn't understand my problem, couldn't provide assistance, it it took over an hour since it was between 3-5 minutes for every response. Since my auto-detect fields has never worked properly and I manually add fields I now have to re-build a 13 page form and hope it doesn't happen again.

    Other issues with forms are it will completely blank out pages. Today it wouldn't even let me close and open again to refresh the data like it normally does. I had to re-do those 6 pages already.

    Good thing you guys don't have any real competition, isn't it?

    I am using Adobe DC.

    The PDF forms are so buggy, it is ridiculous. First, it isn't allowing me to reorder fields so when you hit Tab it goes to the next correct one field. I have done it a dozen times before, but over the last week it has been terrible. I went to the support community and apparently it has been as issue for quite a while. In addition, when I got on chat and had a remote session with a rep, I seemed to know more than they did. They didn't understand my problem, couldn't provide assistance,… more

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20. Keeping field names when combining PDFs
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