This 'thread' is invaluable to me. When I am the only one in the office experiencing a near-complete halt to productivity, finding others who feel similar is a huge relief. It can sometimes feel like a Twilight Zone episode, where you are running down the street wondering why no one else notices that the sky is falling. I define despair as searching the internet for a remedy to Adobe's latest catastrophic changes and getting absolutely no hits.

Just keep moving folks, nothing to see here anymore. This is a unrecoverable train wreck. Adobe is destined to go under.
https://bit.ly/Acrobat-Uservoice-Interface
https://bit.ly/TheSlowDeathOfAdobe
https://bit.ly/HorribleAcrobatDC-2015

Not sure why we bother complaining. Nothing changes. I want acrobat to stop forcing me into the new interface and in either interface, give me the scroll bars back!

I've reverted back to the previous interface, but its' still freezing the entire system every time I try to search (ctr+f) or to leave a response comment to my team members in pdf. The current situation is pretty miserable to work within. As a CPA, it's making it almost impossible to review tax documents efficiently, and really bogging us down in the most critical time of the year. We are having to print the pdfs so that we can make comments manually; we are also having to wait minutes for the system to clear after searching for key words. Adobe, please get this fixed ASAP!

The changes are atrocious!! I have been so frustrated for the past year by all of the issues indicated above. But the latest change to the commenting tools is absolutely infuriating.

I use Acrobat to mark up documents regularly. Having to click "post" for every single comment on a document that is numerous pages long and has hundreds of comments is extremely time consuming.

Also switching from one comment tool to another is wonky at best. Often times, I have to choose the new tool 2-3 times before the switch happens, and I've inadvertently deleted comment text in the process.

I have no idea who created these new commenting tools, but they are absolute garbage and appear not to have undergone any user testing.

This change was an absolutely horrible decision.

I am actively looking for a replacement for marking up documents because it takes me twice as long to do markup in Acrobat now.

At this point, Acrobat is a waste of money and time. I can't believe how badly they have ruined an application that was once the most useful tool I used.

To everyone saying "Luckily we can revert back to previous UI" -- I agree! However, let's all keep in mind that this is very probably a temporary thing: I can't see any reality in which Adobe will allow that indefinitely. We all need to start looking for a good Adobe Acrobat replacement... (I wish Affinity was working on that!)

Thank goodness for the ability to revert to the "old" interface. I was losing my mind every time I was reading a pdf and could not find the zoom buttons. Keep them at the top just like everything else which has worked for decades!

Affinity Photo, Designer and Publisher are pretty good programs, with performance light years ahead of anything Adobe makes. Unfortunately, they still lack certain features that I sometimes need. Adobe still has a death grip on the industry, but it will eventually falter. Of course, in the meantime, we all still need to get work done... and Adobe's unreliable, unresponsive, poorly optimized products are our tools. Maybe they'll add another new AI feature no one needed or asked for this month and jack the price up again?

Seconding the question others have posted -- I'm looking for a good alternative to Acrobat specifically for Mac. Any suggestions?

Meanwhile,
I have replaced Photoshop with Affinity Photo
I have replaced Illustrator with Affinity Designer
I have not yet replaced InDesign -- but will probably switch to Affinity Publisher

"Discoverability": Discovering how much we hate the new Acrobat.

"Fluidity": Adobe going down the toilet.

"Connected experience": Hundreds and hundreds of us joining hands in a futile year-long gripe session.

They are not listening. It's time ... can someone please point me to a MAC alternative platform? Any ideas?

I reread Shashank Jain explanation to all of our concerns and complaints. And my question to Shashank is what is Adobe Acrobat for?
All of the changes were in the User Interface for "certain advantages over the previous one such as discoverability, fluidity, connected experience and others." What does that even mean? The changes were not in better performance, such as fixing crashes or any of the other actual performance problems.
So what is Adobe Acrobat for? For me it is a tool that is a necessary part of my daily work flow in the graphics and printing industry. It is not a game or a new toy nor do I use it for fun. I don't have time to have to relearn for no good reason a tool that I have been using for many years, and that I pay for.

Dramatic User Interface changes are not a great idea for any work related program. This version is inefficient, counterproductive, frustrating, and useless.

Rather than an unnecessary face lift:
-Fix the performance & functionality.
-Give users a choice of tool placement & window setup.
-Make it less complicated not more.

Alas, I am a simple user. I read files, combine files, make minor edits, and Bates Stamp documents for production in litigation. Adobe's requirement that I re-learn these simple tasks (once the old version inevitably goes away) for $20 month demands a different solution for business Adobe apparently no longer wants. =(

The best PDF software in the world (though only available for Windows): PDF-XChange Editor. In many professional aspects, it's about 100 times faster than Adobe Acrobat. Not to mention, it has around 5 times more features, is fully customizable down to the pixel, and costs about six times less.

David Peters, what do you use instead of Adobe?

Haha Brett, you hit the nail on the head. Except Jim's name is Shashank.

It's a tragedy, though, to watch the slow-motion train wreck that is the decade-long demise of Adobe Acrobat.

Fortunately, I can mostly laugh at this drama because I gave up using this abysmal software literally 10 years ago.

See thousands of other voices also here:
https://bit.ly/Acrobat-Uservoice-Interface
https://bit.ly/TheSlowDeathOfAdobe
https://bit.ly/HorribleAcrobatDC-2015

There's no end, is there?
With multiple versions of one document open, we used to ctrl-tab to alternate between the two in Acrobat, made it somewhat easy to find where changes had occurred, then add comments, etc.
Now when doing the ctrl-tab, the unopened All Tools magically appears, so now we have to tab past that, too. Adobe single-handedly made this one method 50% more keystrokes, less reliable, while it had worked fine for years.
Adobe: we get it that ctrl-tabbing between documents is not likely to be done on the iOS or Android devices, but you continue to abandon business users who already pay a heavy price by removing functionality.

I can hear the water cooler talk at Adobe... "Hey, Jim's the new guy on the Adobe team. We can have him tackle the uservoice comments related to our now year-old disaster of a product upgrade."

Good luck, Jim!

Shashank Jain's response may be the worst f_cking response to a complaint ever made.

Read the many, many, many clear explanations in the 30 pages below. Stop with the updates Adobe and fix the new problems you have created and fix the same problems people have requested fixes for over the last 15 - 20 years. Adobes software is getting more and more expensive and the service from Adobe is known world wide as being obnoxious and pathetic... and getting worse.

We just updated the UI last week and I agree with all of the above. It is horrible, and many changes where made for no reason, like swapping the menus from left to right??
Trying to prepare a form, something I do regularly was a nightmare. I couldn't even find the functions that used to be so clear previously.
My admin co-workers are similarly frustrated, disapointed, angry and upset.

Thank you for the tips on alternate PDF editing software! I honestly thought ADOBE did this becouse they had the monoploly and could and that we could do nothing about it.
I am requesting a new program from our tech department this week.

<hitting head against wall>
Nope. The New Acrobat still doesn't work for me. 768 comments to that effect, and we're being gaslit with terms like discoverability, fluidity and some kind of connected mumbo-jumbo. We were able to find the tools before. The tools worked before. We were able to customize our toolbars before. Are our concerns Under Review? No. The tag says Need Info. Read Bevi Chagnon's illustrative complaint, and all the others that have been added. There's the Info.
@Shashank Jain - you should be ashamed of yourself for this blatant nothingburger of a response to your paying customers. I still have yet to find a single actual user of Acrobat Pro who prefers, or can even stand, the New Acrobat experience. I know that they're out there. I mean, they have to exist. I just can't find any.