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Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Select the feedback forum for your product.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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619 results found

  1. trial expired for subscriber

    No matter waht I do, Im stuck with " your trial is expired" Im a subscriber and I want to use the full features of acrobat dc. 2. FIX IT. 3. Windows. 4. Fixed. 5. Ive observed that this ****** me off.

    3 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  2. May/June 2018 - Adobe Pro DC download link - NOT GOOD

    Had to redo PC. Downloaded and reinstalled Adobe Pro DC. No dark theme setting available. Contacted Adobe support. Tech insisted that the only way to help was to remote in. Tech changed some registry settings and from my recollection, the spt tech installed a "repair software". Then my system started revving up terribly. I didn't like what I was seeing. I ended session, reverted back to an image before remote session. Reopened Adobe Pro DC. Turns out the download gave me 2015 (classic) vs newer. Tried to update, it said it was up to date. Thankfully I found an older…

    3 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  3. More license options.

    It's moronic that I can't license more than two machines without having to establish a new email address. Rather than give you more money, I'll just remove it from the other machine. I'd rather give you more money, but that's not an option.

    3 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  4. Your application install seems to be damaged, Please reinstall the application.

    Everytime I open an Adobe Product, this error appears "Your application install seems to be damaged, Please reinstall the application."

    My trial is over and I have bought the product. I have the activation key but can't type it in anywhere. I also can't sign out because the option has gone.

    3 votes
    Need Info  ·  9 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  5. Constant crashes with Creative Suite 2018

    After years of using Creative Suite with no problems whatsoever I recently installed Creative Cloud on my Mac High Sierra 10.13.5. From day one I have endured constant crashes with Indesign and I can forget trying to use Acrobat as it just crashes constantly. I deeply resent paying for this package when it is unusable. Very unhappy!

    2 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  6. Administrative reporting on Acrobat Cloud

    We need a way to manage user assignments, audit administrative actions, and report on when particular users are assigned Adobe licenses. There currently is no report that can be run to show who assigned a license, or when a license was assigned, outside of reviewing individual users.

    6 votes
    Under review  ·  2 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  7. Acrobat shows "Program not responding" on every single pdf file I open running windows 10 64bit.

    Acrobat shows "Program not responding" on every single pdf file I open running windows 10 64bit. Please fix your ****** software

    10 votes
    Need Info  ·  6 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  8. Email verification never arrives when trying to sign on

    Email for verification purposes never arrives when trying to log in

    1 vote
    Resolved  ·  3 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  9. Support Installations and Upgrades on macOS Case-Sensitive Volumes

    This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command…

    19 votes
    12 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?
    Planned  ·  Pratyush Dhoundiyal responded

    Hi Michael

    Thanks for your lucid explanation. This is already planned and very soon the issue would be resolved.

    Thanks

  10. Constantly have to sign in , its making me mad.....

    lt would be nice if sign in happened once a month or longer. I have to sign in every dam day and even twice a day.

    11 votes
    3 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  11. Wrong ICON - shows 3d paint instead of adobe ICON

    Bug - Hello I've uninstalled and installed adobe DC and the Icon that shows up when open in Windows 10 is for 3d paint how do i correct this?

    2 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
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  12. Acrobat DC (Pro and Strandard) crashes because of memory usage

    When using large files, like the attached one, Acrobat crashes when it reaches a memory usage of more than aprox. 3.500 MB in Windows Task Manager.
    I could reproduce the issue, just by opening the page miniatures and a little scolling. It happens on different computers with 8 or 16GB RAM installed and with different Acrobat versions (DC Standard, DC Pro, XI Standard)
    The reason for the memory usage are probably the pictures in these files.

    23 votes
    6 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?
    Under review  ·  Amboo Srivastava responded

    Thanks for reporting the crash. We are able to reproduce it with your files. We will work on a fix soon. Will let you know once available.

    -amboo

  13. Acrobat crashes after upgrade to 18.11.20040.19174

    After an upgrade to latest version 18.11.20040.19174 of Adobe Acrobat Pro DC was installed yesterday on my machine (Windows 10 Pro, version 1709) - Acrobat crashes 90% of times when trying to open any PDF file (sometimes it opens given file correctly and after closing the application and trying to open it again - it silently crashes). There is one third-party add-in installed that I'm using which worked fine so far, but now Acrobat crashes.

    I can provide you with a crash mini-dump if you want (68MB as ZIP)

    Event Log report data:
    Event name: APPCRASH
    Response: Unavailable
    Cab file…

    3 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  14. (Not Responding)

    (Not Responding) - Too common now. Miss the old days before the latest round of updates. Fast load. Now have to wait about a minute before working on a document while ? happens and ties up resources. Thanks

    17 votes
    Need Info  ·  8 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  15. my new download of acrobat dc keeps crashing after a few seconds

    my new download of acrobat dc keeps crashing after a few seconds

    2 votes
    0 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  16. bought Adobe Acrobat Pro DC but still saying trial

    Purchased Adobe Acrobat Pro DC but it's still states that my trial has expired and I need to purchase. I have already gotten an email notification that the purchase was successful. But I still can't access

    9 votes
    Under review  ·  6 comments  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  17. In Team licensing, activations should be linked to a combination key of emailId and computer name or someother unique key parameter

    The team license has an assumption:
    One license can be assgined to one "emailId", which can be activated across two computers.

    PROBLEM:
    Consider a person who has 4 computers, all of them belong to the same person (same EMAIL ID).
    In the admin console the admin assigns 2 licenses to same "email Id".

    The user activates 2 out of 4 computers with one license.
    Next, upon trying to activate the 3rd computer with the second license with the same "email Id", the activation fails.

    This is an incorrect licensing design.

    Idea state: Even in a non-commercial team license situation, the…

    5 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?
    Under review  ·  AdminKaran Malik (Admin, Adobe) responded

    Hi,

    Thanks for the feedback. I will put forward your feedback to concerned team.

    There is a workaround for your issue to use email alias for the same email ID. For example in gmail user has ability to create aliases as youremailid+account1@gmail.com, youremailid+account2@gmail.com and mails sent to anyone of these will land in youremailid@gmail.com. Something like these can be setup for your teams. And, you can use above two “different” email ids as two Adobe IDs for the same person.

    Thanks,
    Karan

  18. Adobe Portal feature request

    Please add the ability to differentiate between ENGLISH and MULTILANGUAGE subscriptions on the Adobe Admin portal for each subscription/User. It is impossible to manage hundreds of subscriptions used over Europe without knowing who has an ENGLISH subscription and who has a MULTILANGUAGE one.

    2 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  19. ACCESSIBILITY

    Every time I try to access my adobe document cloud I'm constantly having to sign in and most of the time it doesn't even open.I mostly use ADOBE for work and it becomes very FRUSTRATING when i try to work and I can't access my documents!!!

    3 votes
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?

  20. GCInvoker Multiple Instances

    On a Windows server where multiple end user remote to the device and use the Adobe Pro software installed, AdobeGCInvoker automatically becomes a scheduled task for each individual user and runs once every 24 hrs. If 300 users connect to the server and use the application, 300 instances of GCInvoker will become scheduled task. This is highly inefficient and undesirable. The GCInvoker should be reconfigured to only run once per day under the local administrator account on the server, thereby removing the additional clutter from the list of scheduled task on the server. Adobe case # 0189523068

    1 vote
    1 comment  ·  Installation and Licensing  ·  Admin →
    How important is this to you?
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