303 results found
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Acrobat DC can not sign document.. stuck in retrieving information
how about being able to sign documents without connecting to a cloud service or being completely disconnected from the internet.. heck I can't sign it when i am fully connected..
2 votesMarking the issue as resolved due to no further communication from the user. Please do let us know in case you face any issues in the future.
Regards,
Sandeep -
changes are not saved
after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
can't save any changes4 votes -
Preparing a document for Send & Sign
I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke…
6 votes -
Delete circled items in saved "Fill & Sign" document
I have to fill out form repeatedly with different information each week for something for class. I edited it a bit the first time and then set it up to use as a "template" for myself in the future. However, I am trying to delete a portion in "Fill & Sign" where I circled things (I had to do a bunch of ratings on a scale of 1-5) and change them for the new week and it will not let me delete or adjust the old circles I made. I can't figure out how to do this or find any…
2 votes -
Provide date with 'signature block' when recipient chooses image.
Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.
4 votesThis feature update is under review. We will let you know once this feature is rolled out.
Regards,
Sandeep -
1 vote
We are closing this post because of no further communication from the customer end.
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Unable to sign documents
Until recently, I was able to click "fill & sign" and the document would immediately adjust to the proper screen. I was able to apply my saved signature, fill in appropriate forms and send with ease. Now, when I click "fill and sign" it takes me immediately to the attached screen. There is no (obvious) way to sign my document. I have had to open up my docs in "fill and sign" on my phone and send that way (which still works but is very inconvenient).
Help!
2 votesWe are closing the issue because of no further communication from the user end.
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Updates of Acrobat Pro DC make me slower on documents
Too many steps to complete a form, whereas before it was quicker
2 votesWe are closing the issue due to no further communication from the customer.
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The little circle just goes round and round
When I try to "sign" a document, I sometimes get that little circle that just goes round and round. I had no problem with the old version.
1 vote -
Auto Fill won't disable
Auto Fill won't disable and just forces the same entries into multiple sections. Basically I can't fill out a form with out acrobat putting the same words in most of the sections. For example if i type my zip code in the zip code box it make every zip code, sate, city box whatever i type and i can't change any box without it automatically changing all of them.
1 voteHi,
Thanks for providing you feedback and we are sorry for the inconvenience caused to you.
Can you please provide some detailed steps of the issue. It will be great if you could share a video of the issue.
Regards,
Sandeep Grover -
Create "Save As" or "Clear Form" for Adobe "Fill & Sign"
Create "Save As" or "Clear Form" for Adobe "Fill & Sign" so that we don't overwrite an original form and have to re-download each time we use the form.
1 voteHi,
You can always do a Save As from the File menu once you fill the form.
Regards,
Sandeep -
Fill & Sign check marks, X, radio button etc other than "sign" all disapear on some documents and show up on other documents. How to I fix?
How to get the check mark to show up under the Fill and Sign feature?
1 voteHi,
This is AsDesigned behavior. We show only the sign option for PDFs which have active form fields.
For other PDFs all options)checkmark, cross, sign etc.) are displayed.
Regards,
Sandeep Grover -
Faster loading of Signature Image File
It takes to long loading signature image file, after start-up of Acrobat.
It may be the file, which is lightweight, or sync with online account in general at that moment.
4 grey blue squares rotate aout 3-5 sec.
1 voteHi,
Thanks for reporting this issue. We have informed this to our engineering team and will let you know in case of any updates.
Regards,
Sandeep -
To have the option to turn off messages when I add/or place a signature
To have the option to turn off messages when I add/or place a signature, really annoying. Otherwise, I like the product, I use it everyday
1 voteThanks for providing your feedback. We will share your concern with the engineering team and will let you know in case of any update.
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Fill and sign loses data
I fill data in a PDF form and save the changes. When I return to the document at a later stage, and make a single change, I lose all the previous data entered, only retaining the last change. It is annoying to lose all your typed data.
Luckily I save it in Dropbox, so can get back to original revisions.
1 voteWe have identified the issue and have logged a bug for the same. We will let you know once we have any further update.
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Sign documents with electronic pen. Or draw on them. It is the era of touch screens, for bit's sake!
I have MS Surface Book. I draw on screen all the time. I draw on PDFs in free apps. It should be possible in this, very expensive one, don't you think?
4 votesThe issue was at the hardware side hence closing this issue. Thanks for providing us your feedback. Do let us know in case you face any issues in future.
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3 votes
I hope the below mentioned steps solved your query. Do let us know in case you have any other issue.
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is this suspicious email REALLY FROM adobe?
I just opened an email froma a which reads:"Hello Bob,
Hope you are doing well! I work with Adobe and I am a Product Manager in the Document Cloud group (which includes Acrobat, Reader and much more). I have got your reference from the feedback you have left for Fill & Sign tool on our portal. It would be great if we could have a short call to discuss and understand your requirements in detail. I would also like to get your feedback on some of the new Fill & Sign capabilities we are exploring.
Please let me know your…1 voteThanks for reporting your concern. This seems to be a case of mistaken identity. Adobe employees do contact customers directly to help them in any issues they are facing. Do let us know in case you face any other issue.
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How do I simply create a signature and store it??? You are getting too technical and overlooking the little stuff...
How do I simply create a signature and store it??? You are getting too technical and overlooking the little stuff..
7 votes -
Signed document should be frozen, while it is not....
When we (in my company) sign documents with "fill and sign", we get following instant message; " When you save a form with signature or initials you will no longer be able to edit the existing form fields". This is perfect! BUT; this is not true! Even after the document is saved, others can change anything in the document, and even delete the signature!!!?!! Should be possible to choose if others should be able to sign (as multiple signatures often is needed), or if it should be totally locked for any editing after signing!
1 vote
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