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  3. Why the feature is needed

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Acrobat for Windows and Mac

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104 results found

  1. Add ability to select/define a view when adding a SharePoint Library storage account

    When adding a SharePoint library as a storage account it would be beneficial to to be able to define which view to use (using the view URL) or be prompted to select a view.

    In some cases, libraries do exceed over 5000 items and files within the library can no longer be viewed in the storage account menu within Adobe.

    On the SharePoint side, large libraries that heavily leverage metadata have indexes configured in order to surpass this 5000 item limit per view. It appears that the storage account setup is query for all items, rather than linking to a…

    4 votes

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    Under review  ·  1 comment  ·  Cloud Storage  ·  Admin →
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  2. Admin Feature: Download/Cache All Document Cloud Files

    When a user is termed the IT department would like to be able to download a copy of all the Document Cloud files the user has created. As the files only exist in the cloud and no local copy is saved this requires IT to download files manually, with a max of 100mb or 50 files. Please allow files to be cached locally (and thus backed up with the PC) or allow user to download a full copy of their document cloud storage at one time.

    Additionally, add a storage used tab in the admin portal so IT can see…

    1 vote

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    Resolved  ·  2 comments  ·  Cloud Storage  ·  Admin →
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  3. Microsoft sharepoint PDF doc API error points to Adobe contact

    hello. for PDF files that were uploaded into Microsoft Sharepoint, when there is an API call error, it tells the user to contact Adobe support. However... Adobe support says this is a Microsoft error and contact should be Microsoft.

    Probably need to have Microsoft fix this on their side. And also have Microsoft not have contact be Adobe (though... from what I can tell it's an Adobe Document Cloud error page)

    referencing session 562211ba-2a30-44ce-9c4b-3024d9439d41.
    referencing session 04eb7357-cf8f-4756-9ab4-400bda37695e.
    referencing session cb1f1cf1-e152-48fd-9deb-0d709fb2cd01.

    Also... the Adobe support told me to contact microsoft support and also to list the error on this page. I'm…

    2 votes

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    Under review  ·  1 comment  ·  Cloud Storage  ·  Admin →
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  4. Please make RESTORING deleted Document Cloud data possible

    We would like to have the possibility, just like with OneDrive 4 Business, to restore deleted files for a User or by a User if deleted in the Document Cloud.

    At this moment, as soon as the file is deleted in the document cloud there is no turning back.

    It would be great if there would be such a feature enabled like lets say save deleted data for 30 days in a trashcan were users can restore it if deleted by accident.

    Thanks.

    2 votes

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    1 comment  ·  Cloud Storage  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for providing your feedback. We will share the details with the engineering team and let us know in case of any updates.

    Regards,
    Sandeep

  5. Add Account for Private Clouds

    In Adobe Acrobat Reader DC.

    On "Add an Account". I can add a PDF file through public clouds (i.e., Dropbox, Google Drive, Sharepoint, etc).

    What about private clouds (Synology, QNAP, etc). Many small businesses use these as essential tools to share files and access their documents.

    Would kindly request that private NAS units -- or a user or businesses private cloud such as a Synology or QNAP cloud, be added the program. So users can get their PDF files from this private cloud.

    Thank you.

    2 votes

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    1 comment  ·  Cloud Storage  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Thanks for providing your feedback. We will share your request with the Engineering team and will let you know in case of any feedback.

    Regards,
    Sandeep

  6. Adobe Document Cloud is down

    I am unable to veiw any pdf links that I have shared, is there an estimated time this issue will be fixed?

    1 vote

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    Under review  ·  1 comment  ·  Cloud Storage  ·  Admin →
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  7. Eliminate Acrobat Checkout question for SharePoint

    Every time we open a SharePoint PDF, Acrobat asks to Checkout and Open, Open, or Cancel. Please let me skip this question to browse quickly! It is an Adobe problem, not Microsoft! It only happens on Acrobat.

    3 votes

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    Under review  ·  1 comment  ·  Cloud Storage  ·  Admin →
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  8. Implement Google "My Drive" + "Team Drive"

    Aside from "My Drive" storage, "Team Drive" should be implemented also. A company like ours is currently using Google Team Drive only which I believe many companies also uses the same cloud storage.

    At the moment our licenses are of no use since we cannot integrate our Acrobat DC with TEAM DRIVE. Appreciate if you can please look into it with priority.

    5 votes

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    1 comment  ·  Cloud Storage  ·  Admin →
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  9. Under 'Add an Account' add integration support for sync.com storage accounts

    We use sync.com for long term storage of documents. It would be great to be able to integrate documents on sync.com with Adobe Document Cloud, and quickly save/upload from/to sync and DC.

    Thanks for considering!

    2 votes

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    0 comments  ·  Cloud Storage  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for writing to us. We have relayed your request to the engineering team and we will keep you posted if we have any update.

    Regards,
    Sandeep

  10. Document Cloud files not showing in Russian version of Adobe Reader

    I can't see my Document Cloud files in Adobe Acrobat Reader DC. How to enable an access to Document Cloud in Acrobat Reader DC?

    3 votes

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    Resolved  ·  3 comments  ·  Cloud Storage  ·  Admin →
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  11. Adobe DC on Windows very slow to save

    Adobe Acrobat Reader DC 2019 taking too long to save comments on Windows

    3 votes

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    3 comments  ·  Cloud Storage  ·  Admin →
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  12. Link to document cloud

    Link to Open Document Cloud has gone in Adobe Acrobat for Mac.

    1 vote

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    Resolved  ·  3 comments  ·  Cloud Storage  ·  Admin →
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  13. Document Cloud cannot download more than 45 docs at a time. And then it loses my work on top of that.

    I cannot download a large folder of pdfs (anything more than 45 or 50 is too much) made with Adobe Scan as a zip file. Forget about anything involving sub-folders. I'm digitizing a backlog of expense receipts. And then Document Cloud makes half my work disappear.

    1 vote

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    Under review  ·  3 comments  ·  Cloud Storage  ·  Admin →
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  14. Please restore the connector between Creative Cloud and Adobe Acrobat / Reader

    You used to have access to Creative Cloud files when logging in with Adobe ID on Acrobat or Reader (on PC or iPhone). A recent update removed this function. Please bring this back! We like to collaborate and edit/view files from Creative Cloud whether on a mobile device or desktop. Creative Cloud needs to be a "storage account" again.

    2 votes

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    Resolved  ·  1 comment  ·  Cloud Storage  ·  Admin →
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  15. Dropbox Integration needs Improvement

    Under MacOSX (10.9/10.11/10.13) Acrobat DC does not play well with Dropbox. Using the Acrobat file screen to open a file in Dropbox often results in a LONG delay (or even crashes).

    Double clicking directly within Dropbox folders in the Finder brings the same file up without delay or crashing.

    Please fix this annoying bug.

    3 votes

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    2 comments  ·  Cloud Storage  ·  Admin →
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  16. Import files or folders to Document Cloud

    It would be nice if I can import pdf files from various folders or folder on my desktop to the cloud without opening and saving each file individually. Also, a security feature at folder level would be an advantage.

    10 votes

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    0 comments  ·  Cloud Storage  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Thank you for providing your feedback. We will inform the engineering team about it and will let you know in case of any updates.

    Regards,
    Sandeep

  17. I deleted a file by accident and I cant get it back

    I accidentally delete a file by accident and I din't know how to get it back

    1 vote

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    0 comments  ·  Cloud Storage  ·  Admin →
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    Resolved  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    We do not keep the file anywhere once it has been deleted. You will not be able to recover the deleted file.

    Regards,
    Sandeep

  18. Add ability to move files between Document Cloud and Creative Cloud

    It would be nice to be able t move files between Document Cloud and Creative Cloud.

    12 votes

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    1 comment  ·  Cloud Storage  ·  Admin →
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  19. Sync reading position across devices with Document Cloud

    Many books are published in PDF format, and it would be convenient if the last read position would sync across all of a user's devices for PDFs stored in Document Cloud. This convenient feature exists with e-books published for Google Play or Kindle

    14 votes

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    1 comment  ·  Cloud Storage  ·  Admin →
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  20. Bug Report - Cannot access Document Cloud Despite being "signed in"

    I am signed in and I also tried to do a repair. I cannot get into the document cloud as it says to sign in. The sign in button does not work. The menu sign in/sign out shows I am signed in. Nothing is working and I could really use these documents now.

    1 vote

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    2 comments  ·  Cloud Storage  ·  Admin →
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    Resolved  ·  Adminsagrover (Admin, Adobe) responded

    Marking the issue as resolved due to no further communication from the user. Please do let us know in case you face any issues in the future.

    Regards,
    Sandeep

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