13593 results found

1. Acrobat Pro DC does not convert PDF to HTML properly for ppt diagrams, text boxes, flowcharts

   Acrobat Pro DC does not convert PDF to HTML properly for ppt diagrams, text boxes, flowcharts

   Broken flowchart example is at:
   https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:eaebf40a-a4fd-4e4d-aaa9-da116efc4938

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   0 comments  ·  Exporting PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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2. Scan app not working

   I click on scan and it opens SCANNER then it shuts the program down completely. Tried the fix in HELP menu - does nothing for the issue.

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   0 comments  ·  Scanning and OCR  ·  Edit…  ·  Delete…  ·  Admin →
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3. Make it easy to delete agreements in Adobe Sign by adding a trach can or a quick delete option so you do not have to go through privacy opt
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   0 comments  ·  Cloud Storage  ·  Edit…  ·  Delete…  ·  Admin →
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4. Error with PDF Maker: missing <Document> tag

   When using PDF Maker 20 with MS Office 365, the tag tree is missing the document root tag. Has a Sect tag instead of Document tag.

   Please correct this tag structure to meet the PDF 2.0 tag standards requirements.

   Screen capture shows the error.

   •  

   4 votes

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   1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Thanks for your feedback. Acrobat currently doesn’t support PDF2.0 creation. We have taken your bug report as a feature request and will be prioritized based on other backlog items.

   Thanks
   Tanvi

5. Adobe Acrobat - Excel Cell Contents Paste As Image

   Adobe Acrobat version 21.001.20135 appears to have a bug related to pasting contents from Excel and LibreOffice. The contents will paste in as an image instead of text in the focused textbox being edited. Troubleshooting this with Adobe support had no luck, but Adobe support was able to successfully downgrade me to version 20.013.20064, which does not have this issue. Thank you.

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   Under review  ·  3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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6. Shared Reviews always open with the Publish Comments button as active even though the review was just opened and no comments to publish
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   3 comments  ·  Commenting  ·  Delete…  ·  Admin →
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7. "create pdf from selection" is not copying image and instead creating a pdf of my screen saver which is completely useless

   "create pdf from selection" is not creating image from previous pdf and instead creating a pdf of my screen saver which is completely useless

   • 

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   0 comments  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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8. Remove actions and javascript without removing hyperlinks

   Please add an option under "Remove Hidden Information" to remove any actions or javascripts, or anything that might launch an external application, but without removing hyperlinks.

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   0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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9. Add last updated time on delete agreement page

   Please add the last updated time to the last updated field on the Privacy page so people can easily identify the date and time of the agreements to delete. It is because it is quite difficult to identify the correct file to delete if users accidentally created the same file name with the same date but different time. Thank you.

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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10. Scrolling and Autoscrolling for Adobe Digital Editions

    These options can allow for a smoother reading experience. Also, a good chunk of the population has neck and shoulder issues, and autoscrolling allows one to read without constantly having one arm curled forward on the mouse or keyboard.

    2 votes

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi Nancy,
    As told by you over mail that you want to raise an issue for Adobe Digital Editions and not Reader, you can raise your query on https://community.adobe.com/ for Adobe Digital Edition under “Digital Editions”.

    I hope this will help you.

    Thanks
    Rachit

11. comment-textbox with partially underlined text underlines full text in the copied one after copy

    hello,

    if i use the comment-textbox with partially underlined text and i need the same comment-texbox at some other points the copied one is full underlined.
    if i want to correct the underlined part i need to click on the underline function twice to remove the underline

    Tested with Adobe Acrobat Pro 2017 and Adobe Reader DC 2021.001.20145

    • 

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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12. Preference Settings for Initial View

    I just purchased a brand new Dell with "supposedly" current version of Adobe Acrobat.

    I learn today that the version installed by Dell does not include the global preference setting to set file name instead of document title.

    This is EXTREMELY frustrating lack of a basic setting. Why would anyone think that the user's preferred name for a document is less relevant than where ever it came from.

    I can have hundreds of documents that need to be submitted in very short periods of time and now I have to go in and change each and every one to show the file name in order to differentiate it from all the others.

    I see in responses to other similar bug reports that this issue is supposedly fixed ....yet the version I just purchase (May 2021), does not have this feature.

    Please tell me you have a patch/or something i can easily get to fix this. My version code is 2020.001.30025

    I just purchased a brand new Dell with "supposedly" current version of Adobe Acrobat.

    I learn today that the version installed by Dell does not include the global preference setting to set file name instead of document title.

    This is EXTREMELY frustrating lack of a basic setting. Why would anyone think that the user's preferred name for a document is less relevant than where ever it came from.

    I can have hundreds of documents that need to be submitted in very short periods of time and now I have to go in and change each and every one to show… more

    2 votes

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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13. EVV (location of signature) for Adobe Sign

    I have a small business that performs in-home services to people in need and Medicaid is the payor for the services.

    Due to the 2016 Cures Act, all companies who provide Medicaid-paid services in homes must comply with Electronic Visit Verification (EVV) requirements in order to receive payment for services billed.

    Currently, Adobe Sign meets all the requirements for business to use as their EVV solution EXCEPT "the location of of where the service is offered."

    If Adobe could add an optional requirement to catch the location of a signature (e.g., GPS coordinates or IP Address) then the problem could be solved.

    Here's more info on EVV for context:

    EVV is a system that includes multiple point-of-care verification technologies, such as telephonic, mobile, and web-based verification inputs. The system electronically verifies the occurrence of home or community-based service visits, identifying the precise time that service provision begins and ends to ensure accurate claims disbursement.

    EVV is required for all Personal Care Services and Home Health Services under Medicaid effective July 1, 2019*. Providers must select their own EVV service vendor and have records available for review upon request. All systems must be compliant with the Cures Act requirements including:

    the type of service performed
    the individual receiving the service
    the date of the service
    the location of service delivery
    the individual providing the service
    the time the service begins and ends
    the date of creation of the electronic record
    Providers may choose the EVV system that best meets their needs and are not required to use a specific software or vendor as along as the system meets federal requirements.

    *While a July 1, 2019 compliance date has been set, recoupment/penalties for not having EVV data will not take place until January 1, 2021 for PCS and January 1, 2023 for HHS.

    https://medicaid.utah.gov/evv/

    I have a small business that performs in-home services to people in need and Medicaid is the payor for the services.

    Due to the 2016 Cures Act, all companies who provide Medicaid-paid services in homes must comply with Electronic Visit Verification (EVV) requirements in order to receive payment for services billed.

    Currently, Adobe Sign meets all the requirements for business to use as their EVV solution EXCEPT "the location of of where the service is offered."

    If Adobe could add an optional requirement to catch the location of a signature (e.g., GPS coordinates or IP Address) then the problem could… more

    2 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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14. [Feature request] An option to invert currently selected pages

    In 'Edit' menu, under 'Deselect All', please add an 'Invert Selection' option which would deselect currently selected pages and select currently non-selected pages. This is easier than typing page numbers manually.

    Thank you for reading!

    2 votes

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    0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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15. Pin Certificates to toolbar/shortcut for Digital Signature

    Is there a way to pin the Certificates toolbar, or at least the Digitally Sign button?

    Each time I go to sign a document, I have to go into "More Tools" on the right hand side, and then click on Certificates.

    6 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Portfolio PDFs open blank in Protected View

    Steps to reproduce:
    Set Protected View to "All files"
    Fully Close Acrobat
    Open a Portfolio PDF by double clicking on the file.

    Environment:
    Windows 10 Enterprise version 1909
    Adobe Acrobat DC Pro 20.013.20064

    Expected result:
    Portfolio PDF opens without issue. The "enable all features" button appears at the top and can be clicked. The list of files is shown at the top and the document at the bottom. This is observable in version 20.012.20041

    Observed result:
    Acrobat opens with both the list of files and the document completely blank. The "enable all features" button appears, but does nothing when clicked and does not go away. On the Home tab, the Recent section is empty.
    When Acrobat is opened before the PDF is, the PDF displays properly.
    If Protected View is temporarily disabled, the PDF opens as expected.
    If Acrobat.dll is replaced with a copy from 20.012.20041, the PDF opens as expected.

    Protected View cannot be disabled due to V-79381

    Steps to reproduce:
    Set Protected View to "All files"
    Fully Close Acrobat
    Open a Portfolio PDF by double clicking on the file.

    Environment:
    Windows 10 Enterprise version 1909
    Adobe Acrobat DC Pro 20.013.20064

    Expected result:
    Portfolio PDF opens without issue. The "enable all features" button appears at the top and can be clicked. The list of files is shown at the top and the document at the bottom. This is observable in version 20.012.20041

    Observed result:
    Acrobat opens with both the list of files and the document completely blank. The "enable all features" button appears, but does nothing when clicked… more

    7 votes

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    2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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17. Co-workers' access to Adobe Sign library

    I want all admins on our account (four employees, small company) to be able to see what documents have been sent out for signature and which have been signed and returned, no matter who sent them out!

    1 vote

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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18. Google Customer Care

    The Google account is highly accessible for billions of users around the world to access the various services provided by Google. Users can use their Google account very simply on various devices, but sometimes many problems occur when users face problems using their account. It is very common to have problems with Google account and users can simply fix the problems with the help of effective customer service that is provided by the live person. With the help of the live person of Google customer care, users can easily fix all kinds of technical problems in a very simple and effective way that comes up when using their Google account.
    Problems can be fixed through Google Live Person:
    Password recovery problems.
    Problems logging in.
    Emails cannot be sent or received.
    Configuration errors.
    Cannot register.
    Server configuration problems.
    Account hacking related issues.
    https://www.pasquery.com/internet/how-to-contact-google-customer-care

    The Google account is highly accessible for billions of users around the world to access the various services provided by Google. Users can use their Google account very simply on various devices, but sometimes many problems occur when users face problems using their account. It is very common to have problems with Google account and users can simply fix the problems with the help of effective customer service that is provided by the live person. With the help of the live person of Google customer care, users can easily fix all kinds of technical problems in a very simple and… more

    1 vote

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    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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19. Reword text

    I've using Adobe Acrobat Pro DC. How to change the settings for to make any selected word to enter in pdf without retyping the same word for next time. Previously, it will show word box so that I can select the previous text that have been typing in pdf. But, now it was missing. kindly help

    1 vote

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    0 comments  ·  Fill & Sign  ·  Edit…  ·  Delete…  ·  Admin →
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20. Change Signature Time Zone

    How do I change the time zone configured in adobe signature? There does not seem to be an option to change the general settings.

    5 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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