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quick tools disappear
Fix Disappearing Quick Tools
I see where others had this issue in previous versions, but I'm having the same issue for months now with my Windows 10 64bit - Adobe Acrobat DC 21.007.20099. I can add the Quick Tools I want to the toolbar, but then after some random number of open and closings of the program, they all disappear and I have to set them up again. I've uninstalled, deleted all Adobe program files, reinstalled with the same result. No add-ins for Adobe.1 vote -
BUG : White outline around images with transparency
With Microsoft WORD (2016) & PDFMaker:
With an Image with Transparency: .PNG File. Placed against a dark background (paper colour) to show the white outline that occurs around the image.
Occurs in .PDF files when No image resolution downsampling is set, and image types are stored in NON-lossy image formats, e.g. NONE, ZIP, JPEG 2000 (LossLESS)
It occurs at all zoom levels. But disappears when zoomed in to the maximum zoom level.
When the resultant PDF File is later, either DownSampled or LOSSY Image comprressed (Using PDF Optimiser), the white Outlines become part of the Image and are much more Visible.
Attached are files that show this bug: PDF, DOC, PNG, PDF (DownSampled & LOSSY compressed)
With Microsoft WORD (2016) & PDFMaker:
With an Image with Transparency: .PNG File. Placed against a dark background (paper colour) to show the white outline that occurs around the image.
Occurs in .PDF files when No image resolution downsampling is set, and image types are stored in NON-lossy image formats, e.g. NONE, ZIP, JPEG 2000 (LossLESS)
It occurs at all zoom levels. But disappears when zoomed in to the maximum zoom level.
When the resultant PDF File is later, either DownSampled or LOSSY Image comprressed (Using PDF Optimiser), the white Outlines become part of the Image and are much more…
1 vote -
BUG: Acrobat PDFMaker - Microsoft Word - Interface
In Microsoft Word (2016).
When Acrobat -> Preferences menu (ribbon bar) item is selected for the FIRST time since Word starts, the dialog window for PDFMaker does not display the SETTINGS tab.
2nd+ time it does.
1 vote -
Allow Horizontal Scrolling of Tab Bar
Allow for horizontal scrolling of tabs in the tab bar instead of just the scrolling buttons.
1 vote -
Password protection on Adobe Sign when I didn't set a password
I am the author of an Adobe Sign document. Now that the document has been fully signed, I am trying to combine it with an instructional guide (it was a test document) for users at my agency, but it is asking me for a password. I did not set password for the document. I have tried using my Adobe account password, but that isn't working. Why is Adobe arbitrarily requiring a password that I (as the document creator) didn't set? How do I even find out what the password even is?
2 votes -
Disable Bookmarks on Mac
Is there a way to disable the bookmarks pane from opening by default on Mac? I've seen people edit the registry on Windows computers to achieve this but haven't been able to find a similar solution for Mac.
6 votes -
Can't save file to close it out and return to it later to finish.
I get a pop up that says "this file can't be saved (105)".
2 votes -
BUG: Security policies with password included fail to save if password contains a space
I'm trying to create a fillable-form for a prescription that will create a password-protected file on save (for at least the illusion of security) and I've been unable to do it for days now:
Whenever I tried to create a security policy, no matter what combination of options I chose... I'd get to the review step, click finish and the whole security policies option window would close completely.
Eventually I decided to try not including a password, and it saved fine and took me back to the list of security policies, where I could now see my new entry.
This went on for a while until I decided to try a password without any spaces in it, and it finally worked.
I'm trying to create a fillable-form for a prescription that will create a password-protected file on save (for at least the illusion of security) and I've been unable to do it for days now:
Whenever I tried to create a security policy, no matter what combination of options I chose... I'd get to the review step, click finish and the whole security policies option window would close completely.
Eventually I decided to try not including a password, and it saved fine and took me back to the list of security policies, where I could now see my new entry.
This…
1 vote -
Software Download
Currently it is overly complicated to reinstall software on new computer in enterprise environment.
Example: user has Adobe Acrobat Pro. Their laptop is being replaced with a new on. There is no easy way to simply logon to Adobe.com with the users credentials to download the software so it can be reinstalled on the new laptop.
Why not allow the Administrator for the account the ability to go to the products page under their corporate account and select the software and download it so it can be reinstalled on a replacement system for the end user.
There is no option to resend the welcome letter with the download link and this just makes the process overly complicated for administrators.Currently it is overly complicated to reinstall software on new computer in enterprise environment.
Example: user has Adobe Acrobat Pro. Their laptop is being replaced with a new on. There is no easy way to simply logon to Adobe.com with the users credentials to download the software so it can be reinstalled on the new laptop.
Why not allow the Administrator for the account the ability to go to the products page under their corporate account and select the software and download it so it can be reinstalled on a replacement system for the end user.
There is no option…5 votes -
With Adobe profile update, all comments on Shared Acrobat Files are missing
I came in with a notification to log into Adobe Creative Suite for profile setup. After running the the dialog box to set up the profile, I lost all comments on shared Acrobat files. That is over 5 hours of review comments lost. Is there a way to retrieve those comments? I have no interest in reviewing a 90 page document again.
2 votesDear Customer,
Thanks for reaching out to us. We are looking into the issue reported by you and will try our best to resolve it. Meanwhile could you please give us the below info and let us know.
1. This issue happens to you for one specific file or on everyone.
2. Could you please try opening the shared file from Web(Browser) and let us know if comments are visible or not.
3. Also please share error if you got any. -
Give users better control of UI
I open many PDFs every day that are created by multiple people in multiple different ways. Every. Single. Time I open a PDF, the bookmarks bar pops up, even if it's a single page document with no bookmarks. Also, whenever I have hidden the tools or anything else (F8 and F9), opening a new document brings all that stuff up. That means every time I open a document, I have to click 4 extra times to get rid of all the garbage so I can just see the document. Can you please just give us some preferences to never or always show bookmarks or toolbars or whatever? Your solution of "open document, change the things, save, then it will do this whenever you reopen it" is useless when the documents are read only or only get opened once or twice. It feels like every adobe product I use keeps getting worse with every update instead of better...
I open many PDFs every day that are created by multiple people in multiple different ways. Every. Single. Time I open a PDF, the bookmarks bar pops up, even if it's a single page document with no bookmarks. Also, whenever I have hidden the tools or anything else (F8 and F9), opening a new document brings all that stuff up. That means every time I open a document, I have to click 4 extra times to get rid of all the garbage so I can just see the document. Can you please just give us some preferences to never or…
4 votes -
Reading Order for Jump to Links
My team is trying to remediate a lengthy PDF (200+ pages). In attempting to use the standard accessibility tools in PDF, we've been unable to add certain headers and all jump-to links to the reading order. For the jump-to links (appear as navigation buttons on every page to the user), they register in the correct tab order, but not reading order. We're unable to gain 508 compliance status without these items fixed. When we try to add the reading order number doesn't stay or, more often, Adobe Acrobat completely shuts down. We've tried working on it in InDesign, but nothing has helped with the remediation of the exported PDF. Any workaround or guidance would be greatly appreciated!
My team is trying to remediate a lengthy PDF (200+ pages). In attempting to use the standard accessibility tools in PDF, we've been unable to add certain headers and all jump-to links to the reading order. For the jump-to links (appear as navigation buttons on every page to the user), they register in the correct tab order, but not reading order. We're unable to gain 508 compliance status without these items fixed. When we try to add the reading order number doesn't stay or, more often, Adobe Acrobat completely shuts down. We've tried working on it in InDesign, but nothing…
1 vote -
Issue with signing in
I have a corporate profile on Adobe but, even though on the site I am signed in with the corporate e-mail, on the pdf files I am signed in with my personal e-mail that does not have any rights.. not leaving me read any files. Any clues how I could fix this?
2 votes -
Polish font does not work in Fill&Sign
When I enter a Polish character (for example Ł), the font changes, letters get displaced and the text is unreadable. When I close and reopen the file, the text changes to a random string.
macOS 11.5.2
Adobe Acrobat Reader DC
Architecture: x86_64
Build: 21.5.20058.441104
AGM: 4.30.107
CoolType: 5.14.5
JP2K: 1.2.3.486982 votes -
Text in "Prepare form" as object
Acrobat DC 21.005.20048 (Win10):
Actions taken:
- Starting a PDF Form from scratch
- Adding text with text-tool
- Adding text-field
- Adding checkbox
Result:
Text and any other object cannot be selected at the same time, neither by box-select nor by SHIFT or CTRL.
Text does not appear in "Fields" list and can thus also not be selected there.
- Cannot align text with fields or other objects
(Different text selected does not even promt the alignment-options)
- Cannot move text with fieldsProposal:
- Make text selectable together with fields
- Create a "label" object, which acts like a field, but can only be edited by the creator / in "Prepare Form" mode.Acrobat DC 21.005.20048 (Win10):
Actions taken:
- Starting a PDF Form from scratch
- Adding text with text-tool
- Adding text-field
- Adding checkbox
Result:
Text and any other object cannot be selected at the same time, neither by box-select nor by SHIFT or CTRL.
Text does not appear in "Fields" list and can thus also not be selected there.
- Cannot align text with fields or other objects
(Different text selected does not even promt the alignment-options)
- Cannot move text with fieldsProposal:
- Make text selectable together with fields
- Create a "label" object, which acts like…4 votes -
Units Selector in Object Inspector
For European users, a units selector is needed for the Object Inspector in the Output Preview panel so dpi can be checked. Otherwise, you have to go to Preferences, switch from Millimetres to Inches, then switch back to Millimetres again.
1 vote -
Why does Adobe not allow payments with PayPal in Switzerland
Why does Adobe not allow payments with PayPal in Switzerland?
Such an important company and especially that we are nowadays all using different payments tools beside the classical credit cards, should be really updated. It is almost like a discrimination towards us and it is incomprehensible. Almost every company uses nowadays PayPal as tool and it does work perfectly3 votes -
Arabic RTL support for MacOS
Arabic right-to-left is currently supported on Windows, but not on Mac, and I have forms that Mac users currently cannot use because of this. Please consider working on Mac compatibility for Arabic and other right-to-left languages. Thank you!
4 votes -
Automatic Certificates Creation
Good afternoon. I need to create hundreds of 1 page certificates. In MS Word I use the Mail Merge to include the participant
s names and signature. I convert all of them into a pdf file. With Adobe Acrobat Pro, I bookmark every certificate with the participants name. Before the name, I need to write "Certificate" so the name of each pdf would be for example "Certificate Joe Doe". I do this manually in the bookmark part. Then, in the Organize Pages part, I split them by Top Level Bookmarks. In Output Options, I wish there would be an option under "File Labeling/File Name/Use bookmark names for file names" to allow to add label name (for example in this case "Certificate") BEFORE the name of the bookmark. Is there a way that Adobe recognizes automatically the name of each certificate, since all of themare located in the same row of the document? that way I don`t need to do the bookmarks one by one? Also, once all of the certificates are named and splitted into a one page, I need to protect the signature (without a password) just with the Certification used by Adobe CDS CA, Adobe Sign. Is there a way to do this in bulk?. Shadow all certificates and do this operation? That way we could save a lot of time for a simple task. Thank you.Good afternoon. I need to create hundreds of 1 page certificates. In MS Word I use the Mail Merge to include the participant
s names and signature. I convert all of them into a pdf file. With Adobe Acrobat Pro, I bookmark every certificate with the participants name. Before the name, I need to write "Certificate" so the name of each pdf would be for example "Certificate Joe Doe". I do this manually in the bookmark part. Then, in the Organize Pages part, I split them by Top Level Bookmarks. In Output Options, I wish there would be an…1 vote -
Labelling (Custom tagging) PDFs
Starring PDFs is great but, you usually star PDFs that you use ALL the time and that you want to have displayed at the top of the Home tab. But what if you don't want to have them displayed up at the top but you want to have them in a place where the rest of the similar PDFs are, that's where a very useful feature called "Labeling" that would be great to have in Acrobat comes into play. It would be the ability to make custom labels (e.g. School or Work, or ProjectX) for PDFs so you could have them all in one place. I'm currently working on a university project and there are lots of PDFs I use frequently so if I could add a custom label for them all, let's say, "Current project" and then have access to them instead of having to scroll through the recently used PDFs on the Home tab. I've attached the picture of how I thought it could be added.
Starring PDFs is great but, you usually star PDFs that you use ALL the time and that you want to have displayed at the top of the Home tab. But what if you don't want to have them displayed up at the top but you want to have them in a place where the rest of the similar PDFs are, that's where a very useful feature called "Labeling" that would be great to have in Acrobat comes into play. It would be the ability to make custom labels (e.g. School or Work, or ProjectX) for PDFs so you could have…
1 vote
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