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PDF Crashes Acrobat on Compress or Export
The attached file consistently crashes Acrobat on compression or exporting. This is a user guide from an open source project.
The guide is on GitHub at https://github.com/nextgenhealthcare/connect/. The file is at https://www.nextgen.com/-/media/Files/nextgen-connect/nextgen-connect-310-user-guide.pdf.
Here is my system report output:
Account Detail:
User Rights: Admin
User Account Control: Limited
Process Integrity: Medium
Profile Type: None
Acrobat Detail:
Sandboxing: Off
Protected View: Off
Captive Reader: No
Multi-Reader on Desktop Support: Off
Applications Installed:
Office Version: Office 2016 64-bit
Outlook Version: Outlook 2016 64-bit
Available Physical Memory: 1061952 KB
Available Virtual Memory: 3683880 KB
BIOS Version: DELL - 1072009
Default Browser:
Default Mail: Microsoft Outlook
mapi32.dll
Version: 1.0.2536.0 (WinBuild.160101.0800)Display Detail:
Screen Width: 1920
Screen Height: 1080
Number of Monitors: 1
Number of Mouse Buttons: 16
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card: Intel(R) UHD Graphics 620
Version: 27.20.100.8681
Check: Not Supported
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Version: 21.5.20058.441104
Creation Date: 2021/06/27
Creation Time: 1:22:40 AM
Locale: English (United States)
Monitor:
Name: Intel(R) UHD Graphics 620
Resolution: 1920 x 1080 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 10
OS Version: 10.0.19042
Page File Space: 21915384 KB
Processor: Intel64 Family 6 Model 142 Stepping 10 GenuineIntel ~1992 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
Using JAWS: No
Using ZoomText: No
Using Windows-Eyes: No
Using NVDA: No
Temporary Directory: C:\Users\wshal\AppData\Local\Temp\
Time Zone: Central Standard Time
Total Physical Memory: 8283896 KB
Total Virtual Memory: 4194176 KB
Windows Detail:
Tablet PC: No
Starter Edition: No
Media Center Edition: No
Slow Machine: No
Windows Directory: C:\WINDOWSThe attached file consistently crashes Acrobat on compression or exporting. This is a user guide from an open source project.
The guide is on GitHub at https://github.com/nextgenhealthcare/connect/. The file is at https://www.nextgen.com/-/media/Files/nextgen-connect/nextgen-connect-310-user-guide.pdf.
Here is my system report output:
Account Detail:
User Rights: Admin
User Account Control: Limited
Process Integrity: Medium
Profile Type: None
Acrobat Detail:
Sandboxing: Off
Protected View: Off
Captive Reader: No
Multi-Reader on Desktop Support: Off
Applications Installed:
Office Version: Office 2016 64-bit
Outlook Version: Outlook 2016 64-bit
Available Physical Memory: 1061952 KB
Available Virtual Memory: 3683880 KB
BIOS Version: DELL - 1072009
Default Browser:
Default…2 votes -
How To Sbcglobal Email Settings
Call @: 888-409-0908
Visit Our Website: https://www.webupro.com/how-to-sbcglobal-email-settings/
Learn here how to set up SBCGlobal email settings Thunderbird. For instant help chat or call with Emailsfix expert.
1 vote -
How To Reset AOL Password?
Call @: 888-409-0908
Visit Our Website: https://www.webupro.com/how-to-reset-aol-password/
It can be a hassle to reset your AOL password. here's some helpful tips to assist you with resetting your AOL password.
1 vote -
Fill and Sign and Request Signature is Not Working
Request Signature and Fill and Sign is not working. When you click on Request signature it logs you out.
4 votes -
Acrobat DC Bug Leaking Handles
I'm using windows 7 and 10 and Acrobat DC
Bug: Windows task manager (Details tab, with "Handles" column enabled" ) reports that the Acrobat process is now using more than 1 million handles.
I just updated to DC 21.005.20048 after discovering the million handles.
I am trying to reproduce the handle leak by starting from a fresh session of Acrobat. I usually have many big PDFs open and CTRL+F search them regularly (clicking forwards/next and backwards/previous)
Here is a medium sized one from archive.org
https://archive.org/download/n08ontariosession31onta/n08ontariosession31onta.pdf
When I search it for common words (the, if, ...) the handle count does increase. Sometimes I can get it to increase by 2 every second without end. When I minimize Acrobat the handle count just keeps increasing.
But, sometimes it goes back down. The "sometimes" makes it hard to figure out what the real cause is.
When I resize the window big/small/repeat and it has those buttons on the right side (Action Wizard, Scan and OCR...) the handle count increases.
If I close the PDF but leave acrobat open the handle count remains large.
Whatever is the root cause, please debug Acrobat's handle leak. It eventually crashes. A million handles is very extreme.
I'm using windows 7 and 10 and Acrobat DC
Bug: Windows task manager (Details tab, with "Handles" column enabled" ) reports that the Acrobat process is now using more than 1 million handles.
I just updated to DC 21.005.20048 after discovering the million handles.
I am trying to reproduce the handle leak by starting from a fresh session of Acrobat. I usually have many big PDFs open and CTRL+F search them regularly (clicking forwards/next and backwards/previous)
Here is a medium sized one from archive.org
https://archive.org/download/n08ontariosession31onta/n08ontariosession31onta.pdf
When I search it for common words (the, if, ...) the handle count does increase.…
1 vote -
Acrobat DC crashes on open on my MacBook Pro running OS 11.6
Acrobat DC crashes on open on my MacBook Pro running OS 11.6
1 vote -
Password required after Authentication App approval
Windows 10 (Lenovo PC). Is the point of using the Adobe Authentication App to cofirm access when logging in not intended to make use of a password unnecessary? When logging in, we are asked to confirm on the app and then asked for the password. If a password is always going to be required, then the (mis-)information in the motivation for using the App needs to be updated.
1 vote -
farsi
Hello, would it be possible to add farsi to the language support on Adobe OCR??
2 votes -
Additional Signatures and Initials
I run a fmaily business. I frequently need to sign PDF contracts with multiple signatures and initials. It would be extremely valuable to be able to store multiple signatures (for us, at least 4) and multiple initials in the Fill & Sign stored signature area.
6 votes -
Right click functionality while tagging content in accessibility suite.
Problem Description: While remediating document for accessibility in Adobe Acrobat Pro DC, Visual Tags that are assigned can sometimes be stacked or overlayered (<P>, <H1>, <TOC>, etc.) on top of the tagged text. This makes it difficult to ISOLATE AND KNOW the layered tag that you would like to right-click on the output display.
Steps to Reproduce: //Open a Table of Contents in Adobe Acrobat Pro DC/ Open Accessibility Checker and check document/ Click on Tags Icon in Accessibility Menu/ Click on Reading Order/ go to body of document/ Identify tags that look like they are overlayered on top of each other/ Left click tag and wait until it turns blue/ Right click cluster of Tags where top tag on output display is blue/
Actual Result: Output Display shows condensed right-click menu for unknown tag (Up to 10+ right clicks) or shows expanded menu for unknown tag.
Expected Result: Output Display shows expanded right-click menu for specific tag.
Any Workarounds: (Just an idea and is Unimplemented and Untested) When Output display shows tags that are overlayered on text as well as other tags, the first right-click will let you choose which element of the overlayered cluster of tags to apply the right-click to.
Problem Description: While remediating document for accessibility in Adobe Acrobat Pro DC, Visual Tags that are assigned can sometimes be stacked or overlayered (<P>, <H1>, <TOC>, etc.) on top of the tagged text. This makes it difficult to ISOLATE AND KNOW the layered tag that you would like to right-click on the output display.
Steps to Reproduce: //Open a Table of Contents in Adobe Acrobat Pro DC/ Open Accessibility Checker and check document/ Click on Tags Icon in Accessibility Menu/ Click on Reading Order/ go to body of document/ Identify tags that look like they are overlayered on top of…
3 votes -
preferences
How do I copy the preferences in Acrobat for the toolbars, views, etc. that I painstakingly set up on one computer now that I have a new one to set up? Where is the preference file stored? The old computer with the good Acrobat preferences is not online.
3 votes -
Allow signers to be removed if they have not yet signed
I understand protecting a document after a signer(s) has completed his/her signature. However, pdf creator should be able to remove a signer(s) should their signature no longer be required (based on the signer not signing the pdf yet). Additionally, this functionality should be doable on desktop software vs forcing user to do it online/cloud.
2 votes -
Issue in Adobe Acrobat DC: "Save as PDF" does not work -- it's just hanging
Save or Save As do not work anymore, even after reinstallation, in Adobe Acrobat DC. The scanned document cannot be saved. Any advice? Thanks.
1 vote -
PREVENT ACROBAT FROM STEALING FOCUS WHEN BINDING PDF FILES
USING WINDOWS 10, WHEN BINDING PDF FILES, ACROBAT GRABS FOCUS FROM ANY OTHER PROGRAM, FOR EACH PDF FILE BOUND.
THIS MEANS THE COMPUTER IS COMPLETELY UNUSABLE UNTIL ACROBAT FINISHES THE BINDING PROCESS.
WHEN BINDING LARGE NUMBERS OF FILES THIS PROCESS CAN TAKE SEVERAL MINUTES.
PLEASE DISABLE THIS FOCUS GRABBING BEHAVIOUR.
3 votes -
Remove the Acrobat print dialog
Please make it possible to deselect the Acrobat print dialog and instead use the native print settings only.
It would save a ton of misprints and wasted paper.
All other apps can make it work, so I believe you can too.2 votes -
Convert check boxes to radio buttons
Would be lovely if you could click on a checkbox and convert it to a radio button. I have to change these out all the time from scratch because Acrobat will make checkboxes instead of radio buttons
5 votes -
Why does basic functionality in Acrobat Pro DC cause 11+ bloatware processes to run in the background?
I finally bit the bullet and started paying for Acrobat, but the incredible number of mysterious background processes named things like "Creative Cloud Helper," "CCXProcess," "Core Sync," CCLibrary," "Adobe Desktop Service," and not one but 4 apps named "Core Sync Helper" are making me reconsider. They have worsened my battery life and I have security concerns about these ambiguously—named apps constantly dancing up and down my Activity Monitor. I refuse to believe they are necessary to view a PDF. I run MacOS Big Sur.
3 votes -
aadhar based verification for esign
Hello Team Adobe
We would appreciate if you can integrate Aadhar based verification process before the document is esigned.
This process will help many companies streamline their requirement with just adobe solution.
We are looking for a solution on immediate basis and if you can integrate it using your API on Teams platform that would be really great.regards
Hetal1 vote -
Please provide a copy of Adobe Terms of Use in PDF
The Terms of Use of Adobe products is covered at https://www.adobe.com/legal/terms.html
Please also provide this in PDF format, and place that on the internet also, and provide a link to the PDF copy on your various websites. Thank you. This request is made 2021-06-04.1 vote -
Adobe Pro keeps deleting radio button name
Version and system information at the bottom.
Here's a potential bug that I found:
1. Change a radio button name.
2. Save and close the PDF.
3. Reopen the PDF.
4. Observe that the radio button name is missing.This is driving me crazy because I have validation set up to make sure all the form fields are filled in properly. I can't do that if the radio button name is missing.
Adobe Pro:
Architecture: x86_64
Build: 21.5.20058.441104
AGM: 4.30.107
CoolType: 5.14.5
JP2K: 1.2.3.48698Computer:
Model Name: MacBook Pro
Model Identifier: MacBookPro15,1
Processor Name: 6-Core Intel Core i9
Processor Speed: 2.9 GHz
Number of Processors: 1
Total Number of Cores: 6
L2 Cache (per Core): 256 KB
L3 Cache: 12 MB
Hyper-Threading Technology: Enabled
Memory: 32 GB
System Firmware Version: 1554.140.20.0.0 (iBridge:18.16.14759.0.1,0)Version and system information at the bottom.
Here's a potential bug that I found:
1. Change a radio button name.
2. Save and close the PDF.
3. Reopen the PDF.
4. Observe that the radio button name is missing.This is driving me crazy because I have validation set up to make sure all the form fields are filled in properly. I can't do that if the radio button name is missing.
Adobe Pro:
Architecture: x86_64
Build: 21.5.20058.441104
AGM: 4.30.107
CoolType: 5.14.5
JP2K: 1.2.3.48698Computer:
Model Name: MacBook Pro
Model Identifier: MacBookPro15,1
Processor Name: 6-Core Intel Core i9
Processor Speed:…1 vote
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