11933 results found

1. Security Restriction to Allow Copy and/or Extraction of Pages w/Low Resolution Printing

   I would like to give clients the option of printing (at Low Resolution Only) AND the ability to extract and/or crop pages within the document into a new, restricted to low-res print pdf. At the very least, to be able to REDACT portions of pages, so that they are able to have stand-alone portions of the document without exposing other portions on the same page. The current options when print restrictions are ticked allow for "inserting" - but NOT for "extracting", which seems odd. Thank you!

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   1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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2. Please make Thai OCR possible in Acrobat Pro. I need it so much

   Please make Thai language possible in OCR. There are 76 milj. Thai people ....

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3. Acrobat DC crashes when saving PDF

   Acrobat DC (continuous release) crashes itself and Chrome and Edge whenever trying to "Save" or "Save as" a PDF downloaded.
   Also crashes itself when trying to save PDF from Outlook email attachment. This has been going on for several weeks.

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   Need Info  ·  digvijay singh bisht responded

   I am sorry for the inconvenience you are facing.
   Can you share with us the acrobat version and the operating system you are using
   Also some sample PDFs with which you are facing this issue.

4. [Bug Report] - Acrobat DC will not open with MacOS Mojave V 10.14.4

   [Bug Report] - Acrobat DC will not open with MacOS Mojave V 10.14.4

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   Need Info  ·  digvijay singh bisht responded

5. Missing text after editing multiple page file in AA Pro 11 v.11.0.07

   I create PDF room plans from Design 2020. I have been doing this for years with no major issues. I often edit the PDF's to replace pages that have to changed due to client product changes. I also edit existing notes and add notes into the PDF, again with no major issues for years. Today I had to create a new page 2 for a set of plans. The page was successfully created with all text and images as they should be. I replaced page 2 in the plan set and then added additional notes on that page. I highlighted and copied each text added and pasted onto page 1 as well. When I pasted, some of the letters were missing from each one ( had a space where the letter should be.) I replaced the missing letters and saved under a new name. At that time, I realized that text was missing from every page of the document, including those not edited. I have tried to recreate the issue a three times with other files. The first two times, everything was fine. The third time the first text I added, when copied for an additional page, pasted in the font size set in the text selections window even though the original text had different selections, which I believe is what should happen. The second set I highlighted, copied and pasted appeared in the font size of the original text (larger and bold) but the selections window had not been changed from the first copy and past scenario, so I believe the second copy and paste was buggy, just not same bug as the missing text. I have attached the original plan set PDF, the page 2 corrected single file, and the final file with page 2 replaced with the new page 2. The text added after replacing page 2 are the notes about cabinetry and countertop on page 2, which was then copied one at a time to page 1.

   I create PDF room plans from Design 2020. I have been doing this for years with no major issues. I often edit the PDF's to replace pages that have to changed due to client product changes. I also edit existing notes and add notes into the PDF, again with no major issues for years. Today I had to create a new page 2 for a set of plans. The page was successfully created with all text and images as they should be. I replaced page 2 in the plan set and then added additional notes on that page. I highlighted… more

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6. Please add Look Up option to open the alternate doctionary. As i am reading the germany PDF & i need to check the meaning in english

   Please add Look Up Option to open the alternate doctionary. As i am reading the germany PDF & i need to check the meaning in english

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7. Cannot move pdf without closing Acrobat Reader 2017

   I have this issue with Acrobat Reader 2017. I am trying to sort through a bunch of pdf files and place them in the proper folders. I've come across this bug. If I recently open a pdf in Reader and close it in Reader, I cannot move or delete the file until ALL of the pdfs in reader are closed for a while.

   So, basically, I've closed the file I want to move and have removed it from the Recent files, but I still cannot move the file until I completely close the Reader.

   How do I fix this? I would like to be able to move recently opened files without having to completely close the Reader each and every time.

   Please skip over the questions about updates. My program is run by my university and they are big on mandatory updates. As soon as you release them, my computer downloads them automatically, no matter what I am working on. So, please spare me.

   I have this issue with Acrobat Reader 2017. I am trying to sort through a bunch of pdf files and place them in the proper folders. I've come across this bug. If I recently open a pdf in Reader and close it in Reader, I cannot move or delete the file until ALL of the pdfs in reader are closed for a while.

   So, basically, I've closed the file I want to move and have removed it from the Recent files, but I still cannot move the file until I completely close the Reader.

   How do I fix this? I… more

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8. Implement Google "My Drive" + "Team Drive"

   Aside from "My Drive" storage, "Team Drive" should be implemented also. A company like ours is currently using Google Team Drive only which I believe many companies also uses the same cloud storage.

   At the moment our licenses are of no use since we cannot integrate our Acrobat DC with TEAM DRIVE. Appreciate if you can please look into it with priority.

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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for reaching out to us.

   We will share your request and will let you know in case of any updates.

   Regards,
   Sandeep Grover

9. Send for Signature message customization

   It would be really nice to be able to customize the message that automatically populates when sending a document for signature. Instead of it saying "Please review and complete this document," we would like to change it to be the message we paste in every time.

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   9 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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10. Did NOT have automatic updates on and still updated

    I really do not appreciate starting work and finding a whole new update unexpectedly when I have work to do! I do not have auto updates on and was not even signed into Adobe. Please stop updating without warning!

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    4 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Need Info  ·  Adminahusain (Software Engineer, Adobe) responded

    Automatic updates are enabled by default for Acrobat. Could you please let me know how you disabled the updates.

    How to disable updates:
    https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html#idkeyname_1_24908

11. ctrl-f settings: brighter highlighting color for search results. my whole company is struggling with that

    Adjust the highlighting color for the search results or offer the option to adjust the color individual.

    I am working in a big international company, working and searching in pdf documents is a daily doing and we are ALL struggling and loosing a lot of time just to find the highlighted results. This would be a life saver.

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

12. Bookmark height and bookmark text size

    In Acrobat Pro, reducing the size of the bookmark text also reduced the bookmark height, so more bookmarks were visible at any one time. In Acrobat Pro DC, the bookmark height is fixed at a height that accommodates large text, so reducing the text size doesn't increase the number of visible bookmarks. For example, where I could previously see 57 bookmarks in Acrobat Pro (with small text), I can now only see 40 bookmarks in Acrobat Pro DC.
    Having more visible bookmarks makes the bookmark facility more useful. It is easier to find a bookmark, and it is easier to move a bookmark to a new position, because more of the bookmark structure is on-screen. Please bring back reduced bookmark heights for smaller bookmark text.
    For similar reasons, please provide an option for not showing the heading "Bookmarks" and the four icons for "Options", "Delete", "New" and "Find"; they take up space that could be used for actual bookmarks.
    Thanks.

    In Acrobat Pro, reducing the size of the bookmark text also reduced the bookmark height, so more bookmarks were visible at any one time. In Acrobat Pro DC, the bookmark height is fixed at a height that accommodates large text, so reducing the text size doesn't increase the number of visible bookmarks. For example, where I could previously see 57 bookmarks in Acrobat Pro (with small text), I can now only see 40 bookmarks in Acrobat Pro DC.
    Having more visible bookmarks makes the bookmark facility more useful. It is easier to find a bookmark, and it is easier to… more

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13. acrobat dc opens during computer starts up

    Acrobat DC Pro opens automatically after computer started up, even i am not signed up with Adobe Creative Cloud (after last update Creative Cloud 4.7.0.400) on my MacBook Pro and it gets on the dock while i remove it from the dock every single time after starting up?!

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14. Show the Navigation Pane Buttons by default.

    I use the navigation pane all the time. How can I set the navigation pane buttons to show by default?

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15. This service SUCKS!!!! Nothing works

    This whole software sucks! The export option (the entire reason I got this service) NEVER WORKS

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16. Cannot set select tool as default instead of hand tool

    I'm trying to make the select tool the default when Acrobat opens instead of the hand tool.

    I was running Acrobat DC fine with the select tool as the default on Windows 7. I just got a new computer with Windows 10 and now I'm having trouble. Same version of Acrobat, just a new operating system.

    I've tried almost everything mentioned in this thread: https://forums.adobe.com/thread/2179758

    The one thing I couldn't try was the scrubbing tool, because I have Creative Cloud. I did uninstall and reinstall Acrobat. It didn't work. Then I tried the "Repair Installation" option in the Acrobat help menu. No effect.

    My new computer has touch capabilities and I read that disabling touch in Acrobat switches the default back to the select tool. I disabled touch, but it didn't change anything.

    I've also tried editing the registry through regedit.exe but it's already showing the select tool as the default. And yet, whenever I open Acrobat, it's still on the hand tool. I tried changing it to "hand", to no effect, and back again, to no effect. Am I missing something? Is there a solution to this?

    I spend my entire work day selecting text and images in pdfs. I've never had a use for the hand tool and being forced to have it as the default tool now is a painful and frustrating waste of time. The "make hand tool select text & images" option is useless, since I have to click several times just to select one word in the document. I need the select tool.

    Running Win10 Pro (v1803, OS build 17134.112) on a new Microsoft Surface Studio

    Acrobat Pro DC 2018.011.20055

    I'm trying to make the select tool the default when Acrobat opens instead of the hand tool.

    I was running Acrobat DC fine with the select tool as the default on Windows 7. I just got a new computer with Windows 10 and now I'm having trouble. Same version of Acrobat, just a new operating system.

    I've tried almost everything mentioned in this thread: https://forums.adobe.com/thread/2179758

    The one thing I couldn't try was the scrubbing tool, because I have Creative Cloud. I did uninstall and reinstall Acrobat. It didn't work. Then I tried the "Repair Installation" option in the Acrobat help… more

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17. Default Save As

    DUPLICATE SUBMISSION WITH ATTACHMENT EXAMPLES
    The Acrobat Reader DC basic version has a very helpful "Save as" function where it brings up a user friendly window with 4-5 recently used folders, as well as the option to then browse further for another folder if needed. the Adobe Acrobat DC PRO version has a very different, very limited "save as" usability, where it defaults to a temp internet folder (that i cannot even find), which i will almost certainly never use as well. As far as i can tell there is no way to set a different default save as location (like a folder with links to those recently used folders as a work around), nor does it allow the user to select a folder from a recently used list to save into, we currently need to manually navigate from the temp folder to the actual required save location, and when processing large numbers of PDF those 5-6, or more, extra clicks really add up and make it a not so user friendly product. I almost want to forfeit the PRO version, and revert to the basic version so i can process these documents easier.

    DUPLICATE SUBMISSION WITH ATTACHMENT EXAMPLES
    The Acrobat Reader DC basic version has a very helpful "Save as" function where it brings up a user friendly window with 4-5 recently used folders, as well as the option to then browse further for another folder if needed. the Adobe Acrobat DC PRO version has a very different, very limited "save as" usability, where it defaults to a temp internet folder (that i cannot even find), which i will almost certainly never use as well. As far as i can tell there is no way to set a different default save as location… more

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    If you wish to see the Save As dialog in Acrobat as per the “Save as ok” image shared by you, Kindly do as follows.
    1) Open Acrobat → Edit → Preferences → General
    2) Select the Checkbox “Show online storage when Saving files”

    Try to Save as any pdf and check that you’ll see this dialog.
    Let me know if that solves your concern.

    Also please let me know the current version of Acrobat DC that you are using.

    -Ayush Jain

18. Combine Files option operation does not operate logically

    Combine Files option operation does not operate logically. If you open one document and want to add another PDF, click the ADD button, select the other PDF, and click on Combine, all you get is the second selected document! So the Add button does not work logically or properly.

    Please make the button work as expected.

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19. Option to HIDE email data from header using Outlook PDF Conversion

    After searching for days on this forum and online, I've been unable to find any solution to preventing header information from appearing on Outlook PDF conversions.

    Convert to PDF in Outlook automatically creates a header in the PDF file with the Author, Recipient, Date, and Subject of the email. Not only does it cause issues with formatting (forcing the layout of emails to be pushed down an inch or so) but there are plenty of circumstances where an email subject/author/date information may need to be hidden when printing.

    Portfolios allow for bulk operations on several emails. Automatic Archival also preserves the HTML and Internet Print format for all graphics, tables, texts, page breaks, and layout options in emails so it looks much cleaner.

    This should be the preferred method of bulk conversion to PDF, but it can be made entirely useless by forcing the email details into the header of all PDFs.

    After searching for days on this forum and online, I've been unable to find any solution to preventing header information from appearing on Outlook PDF conversions.

    Convert to PDF in Outlook automatically creates a header in the PDF file with the Author, Recipient, Date, and Subject of the email. Not only does it cause issues with formatting (forcing the layout of emails to be pushed down an inch or so) but there are plenty of circumstances where an email subject/author/date information may need to be hidden when printing.

    Portfolios allow for bulk operations on several emails. Automatic Archival also preserves… more

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Currently there is no way to exlude header information from Outlook and create PDF without it.

    However, we have taken your feature request which will be prioritized depending upon other backlog items.

    Thanks
    Tanvi

20. When in Fill & Sign

    [BUG REPORT] When in Fill & Sign, Auto fill box make the document zoom out. Using Windows 10 Pro. All my programs are up to date. Please fix this!!! This makes it extremely hard to sign documents. I have to keep fixing the zoom multiple times on one page/ one document.

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    2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.

    Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).

    Regards,
    Sandeep Grover