14274 results found

1. Adobe Acrobat could not open file-file is either not a supported file type or the file has been damaged.

   Adobe Acrobat could not open file-file is either not a supported file type or the file has been damaged.

   Initially, this was happening approximately once a month. Now, this is happening to several files on a daily basis.

   I am paying for a program that has lost most of my documents over the past month. Many of these documents cannot be reproduced.

   I am at a loss. I thought I was using solid, reliable software.

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2. Update from 26.001.27771 failed on windows 11 snapdragon

   Unable to update Acrobat since version 26.001.27771.
   OS: Windows 11 PRO 25H2
   Processor: Snapdragon
   Acrobat version 32 bit

   Try using update in app, download update from Acrobat Enterprise Release Notes (https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html).
   Also try full uninstall and re-install the acrobat pro app from offline installer.

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3. BUG: Sensitivity label applied to a PDF is hidden behind the signature panel on the Document Message Bar of Acrobat

   Ref: Adobe Enterprise Support Case ID: E-002410520

   When you open a digitally-signed PDF file in Acrobat that has a sensitivity label applied by Microsoft Purview Information Protection you will notice that the file initially displays with the sensitivity label visible in the Document Message Bar, but after about 1 second that notification is replaced by the Digital Signature validation notification (refer attached screenshot). At this point the MIP Sensitivity label is no longer visible to the user, either in the Document Message Bar or indeed anywhere else in the menus of the Adobe Acrobat Pro application itself.

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4. Improve Acrobat performance on high-performance computers

   It would be helpful if Acrobat could provide better performance and responsiveness on modern high-performance computers, especially when users work with large PDF files or multiple documents at the same time. Faster loading, smoother navigation, and improved resource management would make the overall PDF workflow much more efficient.

   Users who are also interested in high-performance computing may find options such as <a href="https://www.anigma.com/collections/pre-built">Anigma UAE</a> useful when looking for pre-built systems suitable for demanding applications and everyday tasks.

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5. Bug

   When you save a copy of a form from Document Cloud in Acrobat, the mouse pointer disappears behind the Acrobat window and is no longer visible.

   There are also issues with digital documents:

   Depending on how you send documents for signing, either English or German is used as the language. That can’t be right. If you send a form from Acrobat using “Request e-Signatures,” the customer receives an email in English and an interface in English. If you send it from Adobe Sign, everything is in German.

   In addition, in Adobe Sign, all fields can be moved around, with no way to prevent this. Is this intentional? If so… that’s bad.

   One more thing: In pre-prepared forms for digital signatures, number fields are displayed with a “.” after the first two digits. Example: 56894 is displayed as 56.894.

   As customers, we expect to receive software that is consistent and functions properly. Adobe is currently far from meeting that expectation.

   When you save a copy of a form from Document Cloud in Acrobat, the mouse pointer disappears behind the Acrobat window and is no longer visible.

   There are also issues with digital documents:

   Depending on how you send documents for signing, either English or German is used as the language. That can’t be right. If you send a form from Acrobat using “Request e-Signatures,” the customer receives an email in English and an interface in English. If you send it from Adobe Sign, everything is in German.

   In addition, in Adobe Sign, all fields can be moved around, with no… more

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   0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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6. 텍스트 스캔의 사용여부를 수동으로 기본 설정해주세요

   제발 "편집"기능 눌렀을때 자동으로 "스캔"기능을 실행하지않게 기본값을 수동으로 설정해주세요.

   솔직히 ADOBE 개발자분들도 본인들의 "스캔"기능이 제대로 작동하질않는다는점을 잘 알고계시잖아요?

   텍스트 스캔은 시간도 많이 잡아먹고 대다수 사용자들에게 "우선적으로" 불필요한 기능이란 점을 반드시 알아주셨으면 합니다.

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7. Acrobat Pro Print Dialog Keeps Defaulting to 2 Copies

   My issue appears similar to the unaddressed Dec. 2025 report titled “the printing window always shows up with 2 copies preset to print.” I am adding my case because the issue is still occurring in Acrobat Pro: the print dialog permanently defaults to 2 copies even after changing it back to 1.
   This appears to have started after I printed 2 copies once, and Acrobat now treats that as the permanent default. This is only happening in Acrobat; Word and other programs still default to 1 copy, so it does not appear to be a printer-driver default.
   I have tried manually changing the number back to 1, closing and reopening Acrobat, restarting the computer, opening different PDFs, checking printer properties, and using “Reset All Settings” in the printer properties window, but Acrobat still returns to 2 copies every time I open the print dialog.
   It would be very helpful if Acrobat either respected the system printer default or provided a clear way to reset the saved copy count back to 1.

   My issue appears similar to the unaddressed Dec. 2025 report titled “the printing window always shows up with 2 copies preset to print.” I am adding my case because the issue is still occurring in Acrobat Pro: the print dialog permanently defaults to 2 copies even after changing it back to 1.
   This appears to have started after I printed 2 copies once, and Acrobat now treats that as the permanent default. This is only happening in Acrobat; Word and other programs still default to 1 copy, so it does not appear to be a printer-driver default.
   I have tried… more

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8. Fix Adobe Reader bug when one has two monitors on Win11

   There is annoying bug when one moves Adobe Reader between monitors on Windows 11 24H2. After that, duplicate Adobe icons appear in the taskbar. Do you even test your software before releasing it?

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9. Remember or specify Combine Files thumbnail zoom level

   I would like Adobe to add a way to control the default thumbnail display size in the Combine Files workspace.

   I regularly use Combine Files to organize and combine 600+ PDF documents into multiple content-specific groups. Each document contains important information, including dates, that I need to visually review before determining its position and arranging the documents chronologically.

   I need to use Thumbnail View because List View does not allow me to see the document content and dates.

   Currently, the Combine Files workspace opens with very small thumbnails. I can enlarge them using the + magnifying glass, but my preferred viewing size requires approximately 22 clicks of the + button.

   Because I am creating multiple groups of documents, I have to repeat these approximately 22 clicks every time I start a new Combine Files session. This is unnecessarily time-consuming when processing hundreds of documents.

   Requested improvements

   Please consider adding any one or all of the following options:

   1. Remember the last-used zoom level
      Have Acrobat remember the thumbnail size selected by the user and use that size the next time Combine Files is opened.

   2. Allow a default thumbnail size to be specified
      Add a preference allowing the user to choose their preferred default thumbnail size for the Combine Files workspace.

   3. Allow users to enter a specific zoom percentage
      Add a numerical zoom field where the user can enter a specific percentage, such as 75%, rather than having to repeatedly click the +/− buttons.

   For example:

   Zoom: [ 75% ]

   This would provide much more precise control and would eliminate the need to click the + button repeatedly.

   Why this matters

   This would be a relatively small interface improvement that could have a significant productivity benefit for users who work with large numbers of documents.

   For users processing hundreds of PDFs, having to click the zoom control dozens of times for each separate Combine Files session is repetitive and inefficient.

   A persistent zoom setting or numerical zoom field would make the Combine Files workflow substantially faster and more user-friendly.

   Thank you for considering this feature for a future Acrobat update.

   I would like Adobe to add a way to control the default thumbnail display size in the Combine Files workspace.

   I regularly use Combine Files to organize and combine 600+ PDF documents into multiple content-specific groups. Each document contains important information, including dates, that I need to visually review before determining its position and arranging the documents chronologically.

   I need to use Thumbnail View because List View does not allow me to see the document content and dates.

   Currently, the Combine Files workspace opens with very small thumbnails. I can enlarge them using the + magnifying glass, but my preferred… more

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10. Acrobat Pro 2024 Classic Release cannot install additional spelling dictionaries

    Product & Version:
    
    Adobe Acrobat Pro 2024 - Classic Release
    
    Version 2024.001.30383 (64-bit)

    Environment:
    
    Windows 11 (64-bit)

    Summary
    Acrobat Pro 2024 exposes UI options for installing additional spelling dictionaries, but the installation process is non-functional. The application instructs the user to "install manually", yet no manual installer exists for Acrobat Pro. The only available dictionary pack (2023) is restricted to Acrobat Reader and cannot be installed in Acrobat Pro, leaving the feature unusable for non-English languages.

    Steps to Reproduce
    1. Launch Adobe Acrobat Pro 2024.
    
    2. Open Edit / Preferences / Spelling.
    
    3. Click Add Dictionary.
    
    4. Attempt to add or install a new dictionary (e.g., Spanish, French, Portuguese).

    Expected Result
    Acrobat Pro should:

    • Provide a valid dictionary installer compatible with Acrobat Pro 2024, or
    • Allow installation of additional language dictionaries directly through the UI, or
    • Disable or remove the dictionary-installation UI if the feature is not supported.

    Actual Result
    - The Add Dictionary dialog opens, but no dictionaries can be selected or installed.
    
    - Acrobat displays a message instructing the user to "install manually."
    
    - No manual installer is provided.
    
    - The only available dictionary pack (2023) requires Acrobat Reader and cannot be installed in Acrobat Pro.
    
    - As a result, full spelling dictionaries for non-English languages cannot be added.

    Additional Observation
    The application successfully accepts the UK English dictionary when US English is already installed. This confirms that the dictionary system is functional for English variants. The failure appears to affect only non-English dictionaries, which consistently trigger the "install manually" message and cannot be installed.

    This suggests the issue is not caused by installation corruption or OS configuration, but by missing or incompatible dictionary installers for non-English languages in Acrobat Pro 2024.

    Impact
    The dictionary-installation feature is completely non-functional for non-English languages in Acrobat Pro 2024.
    
    Users can add custom words, but cannot install full language dictionaries, making spell-checking unavailable for Spanish, French, Portuguese, and other languages.

    Severity
    Medium-High
    
    The UI suggests that dictionary installation is supported, but the required installer is missing or incompatible. This results in a broken workflow and user confusion.

    Notes
    - OCR language support works correctly (Spanish, French, Portuguese, English).
    
    - The issue appears to be caused by Adobe discontinuing the dictionary installer for Acrobat Pro while leaving the UI intact.
    
    - Multiple users have reported identical behavior.

    Product & Version:
    
    Adobe Acrobat Pro 2024 - Classic Release
    
    Version 2024.001.30383 (64-bit)

    Environment:
    
    Windows 11 (64-bit)

    Summary
    Acrobat Pro 2024 exposes UI options for installing additional spelling dictionaries, but the installation process is non-functional. The application instructs the user to "install manually", yet no manual installer exists for Acrobat Pro. The only available dictionary pack (2023) is restricted to Acrobat Reader and cannot be installed in Acrobat Pro, leaving the feature unusable for non-English languages.

    Steps to Reproduce
    1. Launch Adobe Acrobat Pro 2024.
    
    2. Open Edit / Preferences / Spelling.
    
    3. Click Add Dictionary.
    
    4. Attempt to add… more

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11. When I highlight, although the texted is highlighted, but the highlights are not visible
    2 votes

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12. Let us remove completely that AI Assistance

    Invoice with two pages is not a "long document". Let us remove completely this useless, sticky and annoying AI Assistance.

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13. Suggestions to improve Acrobat's "Review Recognized Text" UI & functional capability

    The UI of the existing "Review Recognized Text" UI (& its functionality) is outdated and BADLY needs improvement. Today, it still only has buttons to "Accept" or "Cancel" [stops the entire operation}, plus it permits the user to manually "edit" how that item will be recognized (just this time) before the user selects "Accept".

    These two options themselves don't need to change, but - alone - they are TERRIBLY inadequate, particularly when reviewing a very long document in which the exact same item appears as "unrecognized' many, many times. Other OCR products offer much more helpful additional buttons, which - after all these years - Acrobat should include in its OCR "Review" feature, including specifically:

    1. "Accept All": For this instance and for every other instance of this exact same unrecognized item in this document, "Accept" then all in the same manner as I am indicating here (by having either left unchanged the proposed suggestion or manually edited this item before I clicked this "Accept All" button).

    2. "Skip": Do nothing about this item and move on to the next unrecognized item (I don't want to accept your incorrect suggestion, but I don't want this item "cleared", either.)

    3. "Skip All": Same as above, but also bypass every other identification of this exact same unrecognized item throughout the remainder of this document.

    Presently, the feature includes NO repeating mechanism at all and it includes NO method to simply bypass an "unrecognized" item other than to manually edit it AND, in doing so, to make certain to leave it with at least a blank space.

    These UI/design/capability omissions have made reviewing "unrecognized text" -- particularly when reviewing long documents -- a genuine PITA-level chore.

    I cannot imagine "why" these should be difficult to include, as other OCR products long ago have **** so. So I'm very disappointed that Adobe has ignored these needed improvements.

    FWIW, my other improvement wish here is for this tool to be capable of "learning", that is to be "taught" by the User to always cause the same item to be "recognized" as the User instructs in all future documents and included an editable table of such User-instructed changes (other OCR software I've used included this capability.) I recognize this capability likely would require A LOT of additional work, so cannot be expected anytime soon.

    But I believe my 3 suggestions above should be easy to include, so I urge prompt attention to implementing them.

    The UI of the existing "Review Recognized Text" UI (& its functionality) is outdated and BADLY needs improvement. Today, it still only has buttons to "Accept" or "Cancel" [stops the entire operation}, plus it permits the user to manually "edit" how that item will be recognized (just this time) before the user selects "Accept".

    These two options themselves don't need to change, but - alone - they are TERRIBLY inadequate, particularly when reviewing a very long document in which the exact same item appears as "unrecognized' many, many times. Other OCR products offer much more helpful additional buttons, which -… more

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14. AI Assistance NOT working and keeps on buffering

    The AI Assistance is not working properly. It keeps on buffering and later shows error. Attached are two screenshots for your reference. Kindly, check and help.

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15. AI screen says, "I'm unable to access the content due to technical issues"

    I am trying to have the AI summarize and assist me with the task but it keeps failing to actually access the content.

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16. installing

    Why does installing all the features take so long with no progress bar?

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17. auto sign in

    Auto signin for adobe acrobat.

    Have adobe acrobat auto signin option for users based on their computer log in. As we have setup adobe sync in our tenant.

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18. Acrobat duplicates text when copying text from PDFs exported from Excel Text Boxes

    Bug description:

    When an Excel workbook contains text inside Text Box objects, the text from those Text Boxes is duplicated many times when copied from the resulting PDF in Adobe Acrobat.

    The issue only affects text contained in Excel Text Box objects. Normal text in Excel cells does not have this problem.

    Steps to reproduce:

    Open Microsoft Excel on Windows.
    Create a worksheet containing normal text in a cell.
    Insert a Text Box and enter some text into it.
    Export the worksheet to PDF using Excel's Save as PDF function.
    Open the resulting PDF in Adobe Acrobat.
    Select the text, or press Ctrl+A and then Ctrl+C.
    Paste the copied content into Notepad or another plain-text editor.

    Actual result:

    The text contained in the Excel Text Box is repeated many times in the pasted result.

    Normal cell text is copied correctly without duplication.

    Expected result:

    Each Text Box text should appear only once when copied from the PDF.

    Additional observations:

    The PDF visually displays the Text Box text correctly. There is no visible duplication on the page.
    Microsoft Edge's built-in PDF viewer can copy the same PDF correctly without producing the duplicated text.
    The problem occurs specifically when the PDF is opened in Adobe Acrobat and the text is copied.
    The problem is reproducible with Microsoft Excel 2019.
    The problem is also reproducible with Microsoft Excel 2021.
    The problem has been reproduced on multiple Windows computers.
    Both Excel's F12 / Save As PDF workflow and File > Save As > PDF produce PDFs with the same issue.
    The issue appears to be specific to text generated from Excel Text Box / Shape objects, rather than normal worksheet cell text.

    This suggests that the PDF may contain multiple or overlapping text objects for the same Text Box content, and Acrobat's text selection/copy engine may be extracting those objects repeatedly even though they are visually rendered as a single piece of text.

    This is particularly problematic because Excel's F12 Save As workflow is a fast and frequently used way to create PDFs, and the resulting PDFs should allow the Text Box content to be copied normally.

    Bug description:

    When an Excel workbook contains text inside Text Box objects, the text from those Text Boxes is duplicated many times when copied from the resulting PDF in Adobe Acrobat.

    The issue only affects text contained in Excel Text Box objects. Normal text in Excel cells does not have this problem.

    Steps to reproduce:

    Open Microsoft Excel on Windows.
    Create a worksheet containing normal text in a cell.
    Insert a Text Box and enter some text into it.
    Export the worksheet to PDF using Excel's Save as PDF function.
    Open the resulting PDF in Adobe Acrobat.
    Select the text,… more

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19. No means no! No to Adobe Extension.

    Can you please stop spamming the banner suggesting to add the adobe extension to our browser? You force us to choose between "Not Now" and "Yes" as our only options but some of us want to say no. And news flash, No means No! Not "not now", more like "no!"

    P.S. Why would we even want to use your extension when your main programs perform so slow and poorly! You're just adding bloatware to an already bloated program that barely provides any quality service.

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20. No means no! No to Adobe Extension.

    Can you please stop spamming the banner suggesting to add the adobe extension to our browser? You force us to choose between "Not Now" and "Yes" as our only options but we want to say no. And news flash, No means No! Not "not now", more like "no!"

    P.S. Why would we even want to use your extension when your main programs perform so slow and poorly! You're just adding bloatware to an already bloated program that barely provides any quality service.

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