Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Good
I love it
1 vote -
Combine Error Not Specific
Please give me more than just a generic error message when I'm trying to combine PDFs and it fails. I would like to troubleshoot on my own and this makes for a very annoying issue.
1 vote -
nonsense
ok here we go again. I am making monthly payments and my services aren't being fulfilled.why isn't it reloading? or updating
1 vote -
Non funziona
Ho appena fatto l'abbonamento per esportare da pdf a word. non funziona. Escono tutti geroglifici?
Mi sapete aiutare?1 vote -
uiuyi
reer
1 vote -
111111111111
que pasa crm. Aixo me interesa em pots enviar mes informacio especifica. ?
1 vote -
it isnt opening the attached documents sent out
the pdf document is not opening
1 vote -
Cancelled before
I believe this is the second time I’ve cancelled. Not sure why I was billed for Oct when I had previously canceled
1 voteThanks Paul for reaching out to us and apology for the trouble. We are reviewing your issue internally and will et back to you.
Regards,
Shweta -
tr
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1 vote -
Difficult to find the installer if user wants to reinstall
For licensed users, when they need to reinstall the product. They sign in to Adobe and they get lost. There is no apparent link or page showing the product installer they can download upon logging in. It is very inconvenient to scroll through the page and go to another link or section to find the installer. This should be easy to get to. It is sometimes very frustrating.
1 vote -
Initial user sign-in not intuitive and too many choices.
The initial new user sign-in for company user is not intuitive. User's license is obviously a company license, it shouldn't let user choose if it's a personal or company account. Yesterday, a new user sign-in setup her password, and below that she can choose which country. As our company is based in Norway, the country should remain Norway but user chose her home country. She was not able to access the license. Can these please be rectified?
1 vote -
complicated
searched high and low and can't find how to edit my signature. what a joke
1 vote -
Changes disappear from final document
When I go to share a link or download a copy, none of the changes are present. It's a web-based copy function.
1 vote -
Drawing tools - Line drawing
The Line tool should not stay active after the first line you draw, just like every other Drawing tool. It's frustrating to draw a line, then click somewhere in the document and you're drawing another line. I don't think the majority of users use this Line drawing one right after another.
Or maybe make it an option in Preferences. Either way, it's very frustrating while reviewing a document using Comments. Thank you.
1 vote -
poor processing
Guys, please get this feature together. I have had errors on a very basic function. Just trying to compress a PDF. Now I have to go to a third party.
1 voteHi Kyle,
Thanks for reaching out to us and apology for any trouble caused. In order to help you and doing further investigation of issue, please provide more info like any screenshot for error message or if you can provide file that is used.
Thanks,
Shweta -
incorrect of all document
يوجد خطأ بالملفات التي تحت الاجراء وهناك تكرار بالملفات المكتملة
1 vote -
Bad
Unusuable. pages are overlapping at the bottom for no reason.
1 vote -
Version Control
This is the WORST shared doc/cloud UX I've ever been forced to deal with. Adobe has literally amplified the version control issue. How do i opt out of your cloud and work with native docs instead?
1 vote -
converting not working
not working properly
1 voteHi Prince,
Thanks for reaching out. Please help us with providing more info here. Are you facing any issue while conversion or throwing some error? Please provide any screen for error or source file that you are trying to convert
Regards,
Shweta -
Horrendous UX on iPhone 13 pro
This app does not work at all on the new iPhone 13 pro. It worked better on my old XS. My account doesn’t stay logged in despite selecting “stay logged in.” The entire user experience for sending a template is not functional. I’m not sure how it could be this messed up. Nothing works, or zooms. You can’t see many of the fields. The email field populates the first half of one letter. The screen doesn’t rotate. Holy **** this is an absolute mess. I’m switching to DocuSign immediately. You guys really messed up. Bad
1 vote
- Don't see your idea?