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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. I don't want a subscription - I want a full featured product I can buy and use

    I'm sick of paying a subscription service. When you will sell me a product that I can buy and be done with then I'll come back. But I'm certainly not getting my money's worth at $15/month or $19 or whatever it was that you were charging me.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  2. OCR and SCAN

    Dear concerned in this adobe i m using the arabic language is not scanned and edited in scan and OCR we are working inside saudia arabia this is must for us please include arabic language in scan and ocr.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Under review  ·  AdminIndu . (Admin, Adobe) responded

    Hi Sohail Rana,


    Thanks for reaching out to us. Feature is not currently supported for Arabic language.  We have made a note of the same and shall try to incorporate it soon.


    Thanks,

    Indu

  3. unable to connect

    auth refused to conenct

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  4. I need help to comment on this document

    How can I comment on this document?

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hello Matthew Weigman,

    To add a comment to a document, you can utilize the "Sticky Comment" option located in the Quick Tools Panel on the left-hand side.

    Please follow the steps below to successfully attach a sticky comment to the document. I've also included screenshots for reference:

    1. Choose the "Sticky Comment" option from the Quick Tools panel situated on the left-hand side.
    2. After selecting the sticky comment option, click on the specific location within the document where you wish to insert the comment.
    3. This action will trigger the opening of the Comments Panel. Here, you can type your comment.
    4. To finalize the process, click on the "Post" button. This will effectively publish your comment.

    Feel free to reach out if you require any further assistance or guidance.

    Best regards,

    Amit Gupta

  5. request e-signature button broken

    the Request e-signature button on the Documents > All page is not working. expected behavior is it brings up a form to start a document. experienced behavior is nothing happens. tried in chrome, firefox, and safari.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  6. reading loud function doesn't work well

    reading aloud doesn't work properly. When i select a language Adobe doesn't remember it for the next time and keeps resetting. Sound quality is bad, it reads without taking care of comma, period or question marks. Very robotic and not natural. please improve this feature.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  7. New Adobe Unnecessary EVIL!

    I absolutely HATE the "update" to Adobe Sign. I literally made my life harder because now I have to learn this new way. Everything is switched to the opposite side. It is such a thorn in the sides of your customers who have enough on their plates than to now have to relearn this new platform. Shame on you for making our lives harder!!! I am so angry with you guys.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  8. ADD BACK SAVE AS

    ADD BACK THE SAVE AS FEATURE TO SAVE TO COMPUTER TO SELECTED LOCATION - FROM PREVIOUS VERSION. THIS IS CRITICAL.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. STOP SHARING MY ATTACHMENTS

    How do I stop sharing files that I just happen to attach to my emails????

    1 vote
    0 comments  ·  Share files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hello Nicoletta Rossi Ganzer,

    We appreciate your communication. We sincerely apologize for any inconvenience you might have encountered while utilizing Acrobat Web.

    Could you kindly provide a description of the particular issue you are currently facing with Acrobat Web? Your input will be invaluable in facilitating a prompt resolution of the problem at hand.

    Best regards,

    Amit Gupta.

  10. Aplikacja sie wyłącza i w przeglądarce i na komputerze

    Program 2x wyłączył mi się i to nie ze względu na brak internetu czy też wyłączenie komputera. po prostu na przeglądarce wyłączyła się karta a po pobraniu programu wyłączył się program. bez żadnych zapisów utraicłem 2h pracę. którą po ponownym wykonaniu ponowniue utraciłem. jest to karygodne że podczas pracy w przeglądarce nie było zapisu kazdej zmiany oraz fakt że program wyłącza się sam z siebie i to nie przez przeciązenie komputera

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  11. 'Request e-signatures not working'

    Hello! I am unable to add signature box when using the "request e-signatures" feature. I am a deadline to submit a contract and now will be delayed getting it to a client. I have had this repeated issue with your software. Please, please invest in getting this fixed.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We are sorry to hear you are having trouble with this feature. Could you provide more information about your problem? For example a screenshot of the error if anything is shown or what it says, what are the usual steps that you do before triggering this issue and other things you might deem important.

    Thanks,

    Adobe Sign in Acrobat Team

  12. Add Black Page to PDF document using Organize Pages Tool

    In the Organize Pages tool, one should be able to add blank pages, onto which they can then add images or text. Right now it asks you to add a file, but this is exactly what Combine File tool already does.

    1 vote
    Under review  ·  1 comment  ·  Organize Pages  ·  Admin →
    How important is this to you?

  13. Slow performance on the web portal

    The general performance of the web portal is quite slow when compared to the mobile app on the same internet connection. I often have to refresh a page multiple times while clearing cache to view the list of documents or even a particular document. See if that could be optimised.

    2 votes
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Planned  ·  AdminRohit Sharma (Admin, Adobe) responded

    Hi Ameya,


    Thanks for your feedback! Team has been working to constantly improve performance of the application and you can expect to see more improvements in the future releases. If you have any other questions, do let us know.


    Thanks,

    Rohit

  14. Can't complete request

    It keeps telling me it can't process the request

    1 vote
    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
    How important is this to you?

  15. YOUR PLATFORM IS CURRENTLY ****.

    I am so frustrated and disgusted with Adobe. I am unable to convert documents to pdf. I am unable to upload to your converter. I am unable to do my job, and this has been an ongoing issue for WEEKS.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  16. Painful process to get something supposed to be free

    The headline on Google Search says "PDF compressor: Compress PDFs online for free."
    It was easy to begin the process...
    ... but to receive the result, I had to log in -- only to find that "the shared document has been deleted." And further, I had to start the trial, which means giving my credit card information, and more.
    So, technically speaking, it may be "free." But what a headache! Forget it.

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  17. PDF Export not working

    It keeps asking me to upgrade when I try to export a pdf to ppt and will not let me go any further, but I already have this feature included in my plan.

    Please correct this issue.

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  18. Files not saving only a sharing link, the product is no use if I cannot do that

    it's not allowing me to attach a file, only linking? Help

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  19. e-sign no working

    I have signed up to a 4 licences corporate plan, the e-sign isn't available, which has caused loads of extra work, I have been talking to a virtual assistant for OVER 3 HOURS and the problem isn't resolved yet
    it is unbelievable that it takes so long to solve something that suppose to be included in the license. Aren't the virtual assistants trained or is a learning on the job kind of training?

    1 vote
    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  20. taking forever to convert PDF to PPT

    I am converting a PDF file to PPT and it is taking FOREVER!! What is wrong?

    1 vote
    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
    How important is this to you?
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