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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5498 results found

  1. Phishing report

    What is an email that I can forward a fake email to? It is pretending to be Adobe and is very well done so I'm sure it is something you should see. I almost paid a fake invoice from this email

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  2. Glitches & Docs Will Not Combine or Organize

    I really wish you guys would improve your system. I have been using this product since 2019 and you guys constantly have glitches which makes more work for me. I work with alot of docs in the mortgage biz and need to combine alot of docs. Your system will not combine docs for the silliest things it detects. I cannot combine some docs right now and I do not know why because the system wont tell me. There is no e signature or compliance certs of that nature, the docs are not locked or oversized. Nothing it just wont combine…

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  3. WASTE of money

    Convert the PDF to a word document WITHOUT mangling the original and making it impossible to edit.

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  4. Automatické ztržení peněz

    Aplikaci jsme chtěla pouze na zkoušku!!!
    Po zkušební době došlo automaticky ke stržení peněz, aniž bych platbu potvrdila.
    Účet chci obratem zrušit.
    Předpokládám, že peníze zpět za automatickou platbu již zpět neuvidím.

    2 votes
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Lucie,


    Thanks for reaching out. For cancelling subscription, please follow below steps -


    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Regards,

    Acrobat web team

  5. "Free"? :-D!! How many MS Word docs do I get to convert to PDF?

    When were you gonna tell us this was just a trial before we signed on? Why are you all "Software companies" all scams? How many viruses are you installing on my PC now?

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  6. bounced emails

    Hi, We are finding that documents sent to @btinternet.com are bouncing?

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  7. download multiple items

    Please let me download multiple files at once!

    2 votes
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  8. Missing signed documents

    I was prompted to make an account so i could see documents i signed from work, but apparently Adobe just mines data and has no purposeful use. I will complain to the merchant who directed me here

    1 vote
    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  9. Trop d’augmentation

    Je trouve qu’une augmentation de 33% en 2023 pour le souscription mensuel est beaucoup trop!
    Inacceptable!!

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  10. pdf

    it won't let me unlock anything this is making my work pause

    1 vote
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  11. Poor PDF

    Kinda lied about being a Free Online Tool. The tools are poor - i'll try something else to buy.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  12. Проблема

    Почему не скачивается документ?

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  13. it is too time consuming just put people in a very bad sitution witch is not good at all

    to much of a waiting process

    1 vote
    1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

  14. Not Working

    This is not working today

    1 vote
    1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?

  15. Comprimir pdf, ¿de pago?

    Hola.
    Quería comprimir un archivo pdf, que según indica vuestra propia página web, es un servicio en línea que Adobe Acrobat ofrece de forma gratuita.
    Pero al intentar acceder al servicio siempre me sale una ventana para suscribirme a opciones de pago

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. Reader DC x64 SCUP update support is recommended

    I hope the official can also provide SCUP resources of Reader DC x64 version for users to choose and use, thank you

    2 votes
    2 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. subscription error.

    My administrator has created and paid for my account and I can not access the account. It is a continual challenge with this account. Unacceptable.

    2 votes
    Resolved  ·  0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  18. Facebook.com/login/identify | Can't Login Facebook

    facebook.com login/identify: I can't login to Facebook.
    If you're having trouble logging into your Facebook account, here are a few things you can try. https://www.weboquest.com/facebook-com-login-identify-cant-login-facebook

    Try to recover your Facebook account
    1. Go to facebook.com/login/identify and follow the instructions. Make sure you're using a computer or mobile phone that you've previously used to log in to your Facebook account.
    |amplifier|
    2. Find the account you want to recover. You can search for your account by name, email address, or phone number.

    1. Follow the steps on the screen to reset your account password. Facebook

    Recover your Facebook account from a friend…

    2 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  19. ÜBERFLÜSSIGES TEIL

    Dieses Teil kann direkt in die Tonne wandern, da es keinerlei korrekte Antwort geben konnte.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. Quit sending so much spam!

    Because Adobe sends so many spam emails (including to your customers), most spam filters and firewalls block your emails. We use this software to send agreements to customers to get e-signed. If you can't fix your problem of not spamming people, we'll have to go back to docusign or find another service.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
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