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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. garbage product

    An error occured while trying to download or print a pdf. No error code shown, no solution. Absolutely why i avoid your products like the plague.

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  2. for right to left languages, converting/exporting PDF to RTF wrongly mirrors letter order

    It does not work at all with Right to Left languages, mirroring the order of the letters so outputting rubbish. Completely broken or useless. Needs an urgent fix.

    Tried using link:
    https://www.adobe.com/il_en/acrobat/online/pdf-to-word.html
    which was redirected to: https://acrobat.adobe.com/link/home/?x_api_client_id=adobe_com&x_api_client_location=pdf_to_word

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. FAIL TO LOAD TRIAL

    It did not load. Stuck at 90%. Can't trust it when the trial failed to load.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. Gone after upgrade

    All documents gone 🥺🤦‍♂️

    1 vote
    Resolved  ·  1 comment  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  5. Not functioning

    Converting documents from PDF to word is not working today

    2 votes
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Vanessa,


    Thanks for reaching out and apology fir any inconvenience caused. Could you please retry and let us know to Export to word doc is still not working? If yes then please attach any error that you are seeing.


    Regards,

    Acrobat web team

  6. CONVERTION MODIFIE LA SIGNATURE MANUELLE

    Bonjour ! la conversion de PDF à WORD modifie la signature manuelle. C'est dommage ! comment y remédier ?

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  7. Cobro sin consulta

    Ya me cobraron sin consultarme y ahora presumen qué hay un problema con mi cuenta .

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  8. Not allowing me to print document or reduce the size of the picture.

    Will not allow me to reduce the size of the document.

    1 vote
    1 comment  ·  Organize Pages  ·  Admin →
    How important is this to you?

  9. black dots replacing text after editing a pdf.

    Often times after editing a document to send out for signature some of the text is replaced with black dots, even after changing to a compatible font prior to sending out.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Virginia Hargrove,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the issue

    Thanks,

    Indu

  10. drive

    do not search in google dirve

    1 vote
    0 comments  ·  Search  ·  Admin →
    How important is this to you?

  11. Terrible app!

    WHY ARE YOUR APPS SO TERRIBLE!

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. Why does Adobe suck ***

    To be so dominant in a space and yet provide such a piece of **** product is amazing.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. Disappointed

    I purchased Adobe acrobat Standard to edit my PDF files. After I downloaded it only to find out that if I want to edit I have to purchase the pro version. Very disappointed. I cancelled my purchase.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  14. Misleading Information

    You say we can rotate pdf pages for free then don't allow us to even view the pdf without paying 10 !!!!!!! dollars a month? Adobe is such a horrid company, and it should not list misleading information to try and trick people into signing up for an overpriced buggy software subscription.

    1 vote
    Resolved  ·  1 comment  ·  Organize Pages  ·  Admin →
    How important is this to you?

  15. E-sign link via TEXT

    Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.

    4 votes
    Under review  ·  1 comment  ·  Send for Signature  ·  Admin →
    How important is this to you?

  16. At least 2 documents, one in July and other in December that Adobe told me was signed and it wasn't.ecember where Adobe

    There have been more than one document that said was esigned and sent back to me but the document shows it was not signed and this happened yesterday as well as in July 2022, so this is an ongoing issue.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. No Customer Sympathy

    Given the recent increases in the Cost of Living in Australia and the fact that I am on a pension and cannot increase my income being charged an early exit fee hurts and show that you have no sympathy for your customers, I will think twice about recommending your product to anyone.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  18. c

    I cannot combine my files using your free tool because i keep getting the popup that i need to subscribe but it's free so i don't understand why i keep getting that pop up and it wont allow me to bypass to use the tool.

    1 vote
    Resolved  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

  19. oppsigelse

    Jeg har sagt opp mitt kundeforhold for lenge siden! Dere fortsetter å trekke penger, noe som jeg ser på som ulovlig. Jeg har hatt store problemer med Adobe, og vil ikke ha mer med dere å gjøre!

    6 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. Missing basic functionality

    I used to be able to do advanced searches, which allowed me to search for text across multiple documents, I don't seem to be able to do this anymore. Is this a license restriction? If not, what am I doing wrong?

    1 vote
    0 comments  ·  Search  ·  Admin →
    How important is this to you?
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