Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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responding
I don't understand how to respond to the sender.
1 vote -
Passport validation fa il
My passport validation didnt work
2 votesHello David,
Thank you for your feedback, could you please share more information about the difficulties you are facing with passport validation?
—Robert -
Adobe Acrobat Export PDF is pitiful
This subscription is garbage. I only purchased the annual Adobe Acrobat Export PDF sub in order to convert Word docs (and a few others) to PDF, however after only doing so ONCE in the last couple of months, my subscription apparently doesn't support that any longer and I have to upgrade. I just started a new business and cannot afford to upgrade to any other plan. This is a huge disappointment....Adobe wants money for every single document conversion. Sad.
1 vote -
i pay for something i havent been able to use
I have been paying for adaobe package over 1 year and I have not been even abl eto use it
i bough the package for converting and i pay every month for something that i cant use
always it doesnt recognize me email or my password and i am so frustrated with this
please help me fix it1 vote -
Comment delete/resolve capability in Cloud not working
I own the document and am logged in, but am not able to delete or resolve comments. This is a huge pain and I have searched through help but can't see how to solve. This document has dozens of comments, some are fixed, some are not, but I have to wade through them all.
1 vote -
Reporting and Metrics
It would be great if we could pull a report on where all of of our documents are in their sign-off process and the dates of each signature. It all has to be done manually now by opening each one up.
1 vote -
Why i can't get my pay stub s
Royaltee Health Care
1 vote -
Server Error
Certain types of email address throw an error. I've come across this with two separate emails now and they both throw and error. The latest is this email.
Anand.Nair@ust-global.com
The last time I attempted to resolve this issue with a separate email I didn't get a resolution.2 votes -
aaaaa
aaaaaa
1 vote -
Ei toimi
Tämä ei toimi aina, vaikka maksan kuukausimaksua kahdesta eri tuotteesta. Miksi ei toimi?
1 vote -
unable to view a type of pdf document
Why am I not able to open the attached document.
1 vote -
errores
Pone lenta toda las computadoras al instalarlo. Demasiado pesado el programa y tiene muchas fallas. Les estoy haciendo una colección de imágenes de fallas y se las voy a enviar.
2 votes -
Everything on the Cloud
I don’t like that much scan is uploaded to a cloud. I would prefer the option to convert and save it directly to my device, if I choose.
1 vote -
sss
sss
1 vote -
Hi, I whant to read pdf on my smart tv
Smart tvs need some thing to open pdf
1 vote -
Tools rearranging
I arrange my tools in a specific order, and your F***** program (acrobat) keeps changing them back to some stupid order with featured and "new" tools. I used to love acrobat, but after that two button click fiasco to access the signature tool and now this, I am really starting to hate you. I truly want to believe this is a glitch and not you guys pushing an agenda.
1 vote -
Unhappy customer
I have been on the phone and waiting on my laptop to talk to you at the same time and no one answers. I have a subscription and when I open a pdf document it asks me to subscribe. I will try and contact your services again but if you do not reply I will cancel my subscription. My order number is ADB143316231UK.
1 vote -
Odontologia
Salome Agudelo Bolívar
1 vote -
Adobe Sign Templates-Frequently disappear
My Adobe Sign templates consistently disappear. This is like the umteenth time now. I feel like every 60 days or so they're just gone.
Any remedies? Im sure it will be difficult to replicate as I've been told in the past but its the one feature I lean on.
Thanks.2 votesHi Charles, I think the issue you mentioned here is similar to this one: https://acrobat.uservoice.com/forums/911254-document-cloud-web/suggestions/41619121
Please clarify if it is different.
Also, these templates should be listed under Template Status on Manage page. Can you please check it and let us know?Thank you!!!
-Robert -
bad signer UX
wow switched from HelloSign because they're down and your UX is horrible! I put myself as a signer on a new client contract and there's no CTA for me to sign, nor was there an option to have me sign before sending it out despite a button that read "Sign then Send"
How do I sign this agreement?!?!?
1 vote
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