Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. How to export OST file into PST format?

    Export OST file into PST format with the use of eSoftTools OST to PST Converter Software. This utility offers the ability to export OST files to multiple formats such as HTML, PST Outlook, CSV, EML, EMLX, MSG, Office 365, MBOX and vCard. This migration software is capable of moving all offline OST emails, mailbox items like contacts, calendars, inbox, outbox, zip attachments, appointments, tasks entries, journals, etc. OST to PST Converter provides 24x7 technical support.
    Read More:- https://www.esofttools.com/blog/osttopstexport/

    1 vote

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  2. Signatures on forwarded documents really small

    Really really frustrating....Bizarrely when sent by others, my signature and initials are showing up in documents in really small image. It is not my signature which fills the signature so some bug in the formatting. Wish I could contact someone but seems that it is almost impossible to find a chat....

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Stephen,  Thanks for your feedback. Could you please provide some more details to help us understand the problem. For example, how the agreement was authored? 

    Thanks in advance,  

    Adobe Sign Team

  3. MSG Contacts to vCard to Import MSG to VCF tool ?

    When we talk active Microsoft Outlook, it is one of the most famous email programs antagonized incorporates. Its user-friendly schedule permits users to power with this email labor in a telling deportment. Outlook stores its sole substance file in the MSG divide. Nowadays, Outlook users may poorness to support their contacts in sort to step them from feat despairing in cases of any mail problem.

    In such a slip, dealings MSG to vCard data is one of the optimum ways out. Since VCF is founded on numerous platforms, it inc files to be the most suitable method to support Outlook…

    2 votes

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  4. 1 vote

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  5. mauvais service

    Difficile à rejoindre une personne dans qui s'exprime en français et encore plus difficile de procéder à la fermeture d'un compte.

    1 vote

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  6. Adobe Acrobat Pro server problems!

    I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  7. TOO MANY PLANS

    I HAVE 3 PLANS!
    YOU DO NOT CLEARLY EXPLAIN WHAT ARE THE DIFFERENCES BETWEEN THEM. CAN YOU PLEASE CONFIRM HOW DO IO ESCULATE MY COMPLAINT

    1 vote

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  8. It deleted my important folder name cor pulmonale… worst app

    I have took many scans n named that folder as cor pulmonale in adobe scanner but this scanner is totally waste because it deleted my folder automaticallyy .. worst app

    1 vote

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  9. Downloadable signature

    When using Adobe Sign in the Chrome browser and during the process of review and sign, I was able to download my pre-saved signature as a PNG. Perhaps that shouldn't be accessible?

    2 votes

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Oscar,  

    Thanks for your feedback. If you have saved your signature it should be available to use it while reviewing and signing an agreement. You can check if it is listed under Account > Personal Preferences > My Signature section.

    Thanks,  

    Adobe Sign Team

  10. 1-888-877-1627

    1-888-877-1627

    1 vote

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  11. your sales strategy is misleading and unpleasant

    uw informatie is bijzonder verwarrend. Ik had gebruik gemaakt van uw aanbieding van een pakket voor ca 89,- (ik weet bedrag niet meer exact) en kreeg toen een factuur voor 149.-.
    Deze heb ik geannuleerd, waarop ik een bericht kreeg dat de facturering van 89,- werd geannuleerd. Is dat een sales strategie? Zo ja, dan werkt die niet. Het wekt vooral irritaties op.

    1 vote

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  12. No ability to add comments?

    When using Adobe sign. Is there anyway for a signer to add comments before adding their signature? This would vastly improve the functionality as opposed to just adding a signature.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Upset

    ******* Terrible software to use. it has caused me nothing but problems with just the smallest of task. I wish WISH I could go back in-time and stop myself from making the mistake of using this software and save myself the money and all the headaches. I have gotten from using this software. In my opinion get a different software program save yourself before its to late. Customer support won't be able to help more than telling the same thing you are tying.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Use Link text that equals software to be downloaded.

    If I am paying for Adobe Acrobat Pro, the link should read, "Get Adobe Acrobat Pro desktop" not "Get Acrobat DC desktop". That implies, to me, Reader, not Pro.

    1 vote

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  15. Refund

    Can you please refund? as previous card said can not transfer the money and then I set up a new adobe account. I paid double

    1 vote

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  16. Disgusted by cancellation fee

    The cancellation fee for discontinuing my subscription is obscene. I will not be using Adobe products in the future and will share my terrible experience with everyone I know - both professionally and personally. Shame on Adobe for being so vile.

    1 vote

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  17. discount

    Hi, your tools are very helpful. I'd like to buy the annual plan but i think it's expensive. Could you grant me a discount please? Thank you

    1 vote

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  18. am trying to convert files from tif to pdf but your acrobat system is telling me to contact customer support,why?

    am trying your acrobat to creat tif files to pdf but its saying contact cutomer support?

    2 votes

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  19. Form Fillable Issues - Impossible to Find

    You have made it almost impossible to make a fillable PDF. it used to be easy and now even accessing that tool is difficult and you provide no support to find out how to do it with the updated suite.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Fix your individual customer licensing and billing system

    IDEA: Fix the licensing system so that customers dont receive inaccurate information, invalid charges and waste their time, all resulting in extreme disatisfaction

    The horrible billing and licensing systems are the biggest problem with Adobe.

    My credit card statement shows two monthly fees for a product that is inaccessible.

    The product licensing screen states that i must subscribe to extend a trial and that i do not have a current subscription.

    Spending the time and effort to get a refund for product that is unavailable to me and for which Adobe has told me i have no subscription is a…

    1 vote

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