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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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4867 results found

  1. Service I am paying for is not being provided

    Please make the PDF converter actually convert PDFs!! I have paid for an annual subscription to convert Word docs to PDFs. This is literally all I wat to be able to do and I don't need any of the other functions, yet every time I try to convert a document, I get a stupid pop up window telling me to upgrade my subscription and my document does not convert. Why on earth would I upgrade to a more expensive plan when you can't even provide me with the basic service I am paying for? Please fix this!!

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  2. Pay by use

    I don't mind paying $5 per use for fill and sign through adobe. But I don't want to sign up monthly for something I need twice a year. I have decided to print and scan instead. The pay by use would have been preferable to me.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  3. Alphabetical order

    It would be nice to be able to automatically sort in alphabetical order, especially when making a combined file. Adobe web is like Apple, the whole concept of logical order is thrown out the window. Having to drag files up and down the list is very time consuming. I tried using your help service and searching on the web, but this doesn't seem to be included.

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  4. Worst Application Ever

    Where do I start?
    In summary, I have used FREE PDF editing and creation tools that are FAR SUPERIOR than Adobe Acrobat. I'm shocked at how bad the user experience is and how slow the application is in general. I am so disappointed that I got bamboozled into this subscription and that my only way out is to pay for year or pay an exorbitant $99 cancellation fee. For $21.64 a month, this application should be seamless and so easy to use. I have had issues with simple things like sending for signature. If you start, and abandon, it doesn't…

    1 vote

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  5. Search result columns on Adobe Acrobat Documents list

    I have a bunch of adobe web forms on my websites. When I am looking at the Documents screen on Adobe Acrobat (acrobat.adobe.com/link/documents/agreements web page), it shows the recipients and the title. But when I am trying to search for a former recipient using the magnifying glass in the upper right, the search results don't show the recipient. Please make the columns on the search results the same as they are on the documents list.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. document unreadable

    Signer sent me this screenshot of what the document looks like when they open from emailed link

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  7. Unuseable scan

    That's why i don't use this.
    unusable

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  8. How to extract attachments from PST file?

    The SysCurve Outlook PST Attachment Extractor is a powerful tool designed for extracting attachments from PST files effortlessly, without the need for Microsoft Outlook. It supports both ANSI and UNICODE PST files, and offers features such as bulk processing and preservation of folder hierarchy. This tool is compatible with the latest Windows OS versions.

    To know more visit: https://www.syscurve.com/pst-attachment-extractor-tool.html

    1 vote

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    3 comments  ·  Other  ·  Admin →
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  9. Can't open desktop app

    My desktop app keeps crashing. This keeps happening even after updating the app. If this keeps happening I will be forced to look for other apps to edit documents. I have Windows 10. I read that you are working on this issue back in May of this year. Is it resolved? https://community.adobe.com/t5/acrobat-discussions/error-message-quot-the-instruction-at-0x000000006605d107-referenced-memory-quot/td-p/14563550

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. No A11y Check Tool in the web version

    The web based version does not offer any tools to check the accessibility of a PDF file. At least I am not able to find it.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. email not received

    email was not received

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Alexa,

    We are sorry that you are having trouble with this feature. Could you check if the email wasn't sent to spam or in Acrobat you can check the status of the agreement and see if it was actually sent? and comment back with your findings please.

    Thanks,

    Sign in Acrobat Web Team

  12. Having a option kind of reports to export the file info in a excel

    What I feel is a major necessity as of now, is that I can't export the information of the docs shared for signature, in Excel.
    It's tiring to search one by one doc shared after filtering for a month, but all information cannot be exported in an Excel file.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Usless buttons

    Cant download after adding sig, what is the point of this if I cannot download using the download button

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  14. unable to edit pdf's

    unable to edit pdf's why

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  15. cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears

    cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears

    On Adobe Acrobat web, if you have an unlicensed AKA FREE account, you can integrate 3rd party storage by going to Documents > OTHER STORAGE > ADD STORAGE. For my account, the options include OneDrive and Google Drive.
    The moment I add an Acrobat Pro subscription to my account, this entire OTHER STORAGE section disappears.
    I remove the subscription and the OTHER STORAGE comes back.

    I have tested this on the following operating systems and browsers in all combinations:
    Windows 10, Google…

    2 votes

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  16. worked fine until I bought more licenses

    I am getting very upset and looking at stopping my subscription...I got a couple licenses, now my adobe will not work...when I bring it up, I'm not signed in, then when I try to sign in, the app closes...I have uninstalled and reinstalled several times to the same results...its starting to be not work it...how can I fix this?

    1 vote

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  17. Another botched roll out

    Adobe completely botched the roll out of InDesign Cloud. What a mess. If it wasn't ready with core functionality, why was it rolled out? Every other cloud document manager has figured out how to share documents and assets, but Adobe can't? Who's running the show and what are these teams working on?

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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  18. very poor quality pdf rendering.

    Stop decreasing the quality of the document. Merging my 5 small files gave me a very poor pdf rendering.

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  19. Option to remove Ask AI Assistant messaging

    I am receiving several complaints from multiple coworkers about the attached pop-up message. There is no option to remove or request to no longer show after a user's initial acknowledgement.

    I realize this is a campaign you are pushing, but having no option to remove this message and it's consistence reappearances is growing troubling and distracting to my associates.

    The message:
    Looking for an answer?
    Ask Al Assistant (beta). Find information and get key takeaways with generative Al.

    1 vote

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    1 comment  ·  Notifications  ·  Admin →
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  20. Text box center alignment bug

    When I create a PDF template for signatures, text fields that are center aligned become right aligned. This is visible when I click "Use Template" and I am preparing a form for e-signatures. It is very frustrating. E-signing pdfs is great otherwise.

    1 vote

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    0 comments  ·  Create Template  ·  Admin →
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    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Auron,

    We are sorry you are having trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.

    Thanks,

    Sign in Acrobat Web Team

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