Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

5202 results found

  1. terrible apps are annexable can't download cloud options to get access my 19 additional
    apps

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I am a acrobat pro subscriber -- why am I getting all of these pop ups when I use this tool!!!! :(

    stop it!

    If I want to explore the new tools, I will on my own w/o prompting from the product.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Prezados bom dia! Desde o início do mês de Maio, estamos enfrentando uma instabilidade em uma das ferramentas do Adobe Acrobat, a saber o: Botão de opções; cujo o mesmo, ao ser inserido no documento para dar a opção ao assinante de definir o status desejado, ocorre um Bug, que somente ao selecionar a última opção ao invés de ser "livre" a escolha, isso acarreta em uma divergência de decisões que impacta diretamente no andamento das obras que estão sendo realizadas dentro dos estado, já realizamos alguns testes, porém não foram conclusivos, assim como excluímos e reinserimos novos modelos para…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Oi,

    Lamentamos que você esteja enfrentando problemas com nosso aplicativo. Estamos fazendo a triagem do seu problema e coletando mais informações para entender melhor o problema. Você poderia fornecer mais detalhes sobre o problema que está enfrentando? Por exemplo, se você estiver vendo um erro ou qualquer coisa que considere, pode nos ajudar a encontrar uma possível solução para isso.

    Obrigado,

    Faça login na equipe do Acrobat Web

  4. can't open attachment most of the times

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. why cant i go back to edit? why does the screen freeze on "saving" or "preparing file to edit"??

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. how can i add cc copy someone AFTER I have sent out my document contract?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. You guys suck with the free tool tease. I will NEVER purchase any services from you just because of your nasty bait and switch tactics. Either give it free, or don't, but only allowing a couple of uses and then trying to charge with no warning is a slimy used car salesman tactic and I find your approach disgusting.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Hi,
    I am unable to do the Scan and OCR step on my computer, for Japanese.
    It comes up with the error "Acrobat could not perform Text Recognition on this page because
    Unknown error".
    I can convert the same using the Acrobat Export PDF web interface.
    I have uninstalled and reinstalled Adobe on my computer. Can you please tell me how to fix this error.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. E-sign templates aren't working properly. The window says the document is not sent but when I look at my email it looks like it was sent out. This has caused duplicates to be sent out.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Hamed,

    We are sorry you are experiencing troubles with our app . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more details regarding the issue you are having? For example if you are seeing an error when you try to send the agreement or anything you consider could help us narrow down a possible solution for this.

    Thanks,

    Sign in Acrobat Web Team

  10. The e-sign changes have been very confusing for most of our clients. They don't see the "click to sign" "continue" buttons and about 90% of them miss the final submit button. I have had to get on video screen shares and follow up with clients on outstanding signatures 9/10 for every agreement that gets sent out. It is unsustainable, instead of doing billable work I have to walk them through how to complete an e-signature. I would like you to change this part of your platform into a more user friendly and or obvious format. So that I can stop…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Hamed,

    We are sorry you're having troubles using our app. Your feedback is very important to us as it help us understand better the areas in which we can improve the usability of the app. We will work on this in future updates. Rest assured, your comments will be taken into consideration.

    Thanks for your patience.

    Sign in Acrobat Web Team

  11. You can have the people who back up your personal assistant actually answer me as to why we were overcharged for our subscription. But the person hung up on me without one response. Wow.
    No one in your company will explain why you charged us $21.77/mo for a $12.99/mo subscription.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. You can improve your product by not stealing from people. You charged us $21.77/mo for a $12.99/mo subscription and then charged us for a whole year when we only wanted a month. Then had the nerve to charge us another $12.99 for the last 8 days of the year long obligation that we inadvertantly (elderly spouse with poor online skills) signed up for and were not allowed to cancel early. You prey on people like vultures, cheating and stealing from them. Oh yes, there are pages of fine print informing us of all of the rules hidden away amongst a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Adobe Acrobat ROBBED us. We inadvertantly signed up for a year subscription when we only wanted it for a month. We were charged $21.77 per month for a year and then I go to finally cancel and find out that our subscription cost only $12.99 per month. Adobe Acrobat are cheaters and theives. Shame on you. SHAME!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. The app is not working at all once I sign in. All the options to click on are not redirecting the app to a new page

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Velga,

    We are sorry you are experiencing troubles with our app . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more details regarding the issue you are having? For example if you are seeing an error when you try to click on an option or anything you consider could help us narrow down a possible solution for this.

    Thanks,

    Sign in Acrobat Web Team

  15. how come that we can't save a rotated document permanently on the PC ,please assist

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I'm concerned about the emails that are connected to my account access I just recently had to change email and phone number to protect my data and account access due to a issue with my most recent devices and want to make sure that I am proceeding safely.kk

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I will not pay for something I can do online for free on numerous other websites. You let me do one PDF combination before I pay? Yeah, no way am I going to give you money.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I despise change. I'm no completely unable top split a file into multiple pages by file size????? That's the whole point of splitting them.

    This version is sooooooop user UNFRIENDLY. I have to sometimes work remotely. The old EASY version is still on my office computer. But my new work from home laptop requires this new MESSED UP version that makes it hard to find ANY of the tools I typically use. HATE IT HATE IT HATE IT

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Organize Pages  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I have been a longtime user and customer of adobe for adobe acrobat. I current have paid for the program and do use it regularly at work. I have just been given a new work computer that does not have adobe as its pdf software. I'm beginning to see why - there seems to be absolutely no support other than to push the purchase of monthly access at a price I, at least, will not pay,

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bonjour,

    À partir d'un formulaire web. J'aimerais télécharger toutes les pièces jointes des différents destinataires ayant complété un formulaire web (qui intègre les pièces jointes). Dans un gros zip avec un répertoire par destinataire. Un peu de la même manière que de "Télécharger les données des champs du formulaire". Au lieu de sélectionner le formulaire web, cliquer sur accords "total", cliquer sur le destinataire de l'accord, cliquer sur pièces jointes, cliquer sur chacune des pièces jointes afin des les télécharger.

    Bonne journée,

    Lionel LE FAOU

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?