5204 results found
-
Doesnt load
Good day please help .
i have been trying to convert a pdf to word .
The application says downloading the whole time and doesnt completethe down load.
What should i do?1 vote -
Reminders go to EVERYONE, not just the intended. The links on those reminders do not open the document for the secondary signee. The subject
- Reminders go to EVERYONE, not just the intended.
- The links on those reminders do not open the document for the secondary signee.
- The subject line of the automated emails has code and unfriendly for recipients.
- Even when "Recipients must sign in order" is selected, all recipients get the email right away now.
- Field validation no longer exists for phone numbers.
1 voteHi Nyika Wright,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
WORST Customer service
had the WORST, SLOWEST time with chatbot. TERRIBLE tool. TERRIBLE customer service. Where is the phone number? Buried so deep it doesn't even exist? Very unhappy customer.
1 vote -
Lori Cobb
Let me save my files to my server. I've always saved them to the server but now I can't. This won't work for me. It sucks, to put it plainly.
1 vote -
Zahlungsbestätigung
Ich habe am 3.3.24 per PayPal Abbuchung bezahlt. Wieso bekomme ich Zahlungsaufforderungen?
1 vote -
complaint
if you don't fix the errors, slow loading times etc very soon I will be leaving adobe never to return
2 votes -
Pro won't download
I bought Adobe Acrobat Pro and it will not download from the link in the confirmation email. I get a error message.
1 vote -
AI Assistant is not working - gives an error message
AI Assistant is just saying "an error occurred". It doesn't work?
1 vote -
Unintuitive and Unresponsive AI Assistant
Hi, I was compiling a document on the Adobe webapp and wanted to encrypt it. But I could not find a button to do so from the editing screen (I know we can go back to home then to edit and encrypt from there). But I thought it'd be more convenient to be able to do so from the editing screen too. So I asked the 'AI Assistant' how to encrypt the document. The loading circle spun for >12 minutes without any output. It's not very intelligent. Or intuitive. If it had a connection problem or didn't understand the question…
1 vote -
Price sensitivity
High confidence that I will not subscribe to Adobe AI in addition to the pro account. I use OpenAI and will continue to use that. Therefore, I will look for another PDF reader and use that.
1 vote -
Reduce price, permanently
Cancellation fees combined with an overpriced subscription...Adobe needs to lower their prices if they want more users. Think about it: Raising prices will only mean less people can buy it. You can't make the price of bread a million dollars and expect the poor to buy it. No. Make the prices low, PERMANENTLY, and you'll get more users. That will offset the cancellation fee, and will overall ensure a smooth ride with Adobe, so we can focus on what matters most, instead of worrying about how to pay this $30 a month subscription. If I'm paying $30 a month for…
1 vote -
Too complicated to navigate
I find doing simple things, like uploading my tax documents, and then emailing them to my accountant, too difficult to navigate.
I don't use Adobe frequently so it takes me a long time to figure out a simple thing like sending documents
1 voteHi Robert Lunder,
To share a file, please follow: https://helpx.adobe.com/in/acrobat/using/sharing-pdfs.html
Thanks,
Ayushi
-
Adobe online DOESN'T WORK
Stop charging for a product that you clearly haven't got the bugs ironed out of yet. Since being forced to use the online version to request e-signatures I haven't been able to get a reliable signature. Sometimes I can't send the request without first saving the pdf as a Word document and then saving the Word version back to pdf. Sometimes I have to "compress" the pdf by "printing" it first. Sometimes neither works and I have to start again and recreate the document from scratch with no guarantee I'll ever get a signature. And all of this is done…
1 voteHi Cinthya,
We are sorry you are having issues with the app. Our team will look into this and assess the mentioned problems as fast as possible.
We appreciate that you took the time to give us your feedback, which is very valuable as it helps us know where improvements are needed.
Thanks,
Sign in Acrobat Web
-
adobe sign se volvio lento y pesado
estoy utilizando ya hace 3 años adobe sign desde la version escritorio. Todo venia bien hasta la ultima actualizacion , donde ahora es todo muchisimo mas lento y engorroso y tiene muchos bugs. Ahora mismo estoy intentando enviar un documento y no me carga absolutamente nada
2 votesHola Roberto Gabriel Aleman,
Lamentamos que tengas estos problemas con la aplicación. Seguiremos tu caso para darle solución. Si tienes algún otro problema o inquietud, por favor, permítenos saberlo, para mejorar tu experiencia.
Sin más por el momento, agradecemos que te dirijas a nosotros.
Gracias,
Sign en Acrobat Web Team
-
Authorize the creation of web form on Acrobat Online when using Ipad (or 13inch tablets)
When you use a web browser (Firefox, Safari or Chrome for example) you can obviously go to Acrobat Online (see Acrobat documents, see models and use some features as signing).
However, the features are not the same on ipad or Mac/Windows. For me it is an issue because, when i use my ipad pro 13inch, the desktop is the same as a lot of nowadays laptop.
For my personal case, I use a lot the creation of « web form » to recover some information before signing.
When I do this on my ipad i tells me to download the Adobe Sign…
2 votesHi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
Pond District Redevelopment feedback
Please keep our green spaces and wetlands! The Willamette area is currently developing housing throughout our precious wetlands. We need to preserve the little natural spaces we have left!
1 voteHi Shelley Socolofsky,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Ayushi
-
Unable to load Terms of Service page
Every time I try to read your Terms of Use, they vanish and are replaced with the Complete Your Account screen. This is completely unusable.
1 vote -
I hate you
You can stop ******* hijacking my browsing. I was reading a letter and you ****** it up without my consent. Go to ******* **** you miserable cretins!
1 voteHi Robert
Sorry for the inconvenience you faced. Can you please let us know the exact issue you faced while reading the document ?
Regards
Mayank Sharma
-
Nil compression on file
I used the compression tool on a file today to reduce 2 pages down to 1 page. Tried 3 settings - low, medium and high All three of the documents are exactly the same size. It would not allow me to try compressing a file that is already compressed. This appears to be a useless feature.
1 vote -
Share
Добрый день!
Не удается создать ссылку для доступа.
Все ошибки, о которых вы пишете - отсутствуют.1 voteHi Iryna
Thanks for your feedback. Can you please share a screenshot of the issue you faced while accessing the shared link ?
Regards
Mayank Sharma
- Don't see your idea?